Fuel Doctor Reviews 

I part filled my diesel Subaru with unleaded petrol in Helensburgh at about 6.30 pm on a Monday evening. The excellent Tesco service personnel who towed me off their forecourt put me on to Fuel Doctor.
Gerry came to my rescue, arriving precisely when he promised. He is very knowledgable about car fuel systems and soon had the bad fuel drained and providing me a jerrycan to part fill with new fuel.
As a result, no damage done to my car and I was back home within a couple of hours of the incident occurring.
Charges were very competitive.
Altogether, an excellent service from Fuel Doctor.

Phoned company and was lucky only had to wait 30 min. Jim Cullen spent half an hour draining, testing and refilling. Explained everything, very helpfull.
Would certainly recommend them.
Grant
Edinburgh

Can’t thank Jim from Kilsyth enough,between making the call and Jim coming out getting me I was back on the road within an hour first class service all round, and the price was unbeatable which was a blessing I may add.

Excellent service from my initial contact with this company. Excellent communication from Chris on approx time of arrival. Arrived an hour before schedule kept in contact throughout. Friendly and helpful with no judgement, got me back on the road after my error of fuelling within 4 hours.. He even made sure everything was running before leaving the forecourt couldn’t recommend him enough. Thanks again 😊

Do not use this company Fuel Doctor!! They screwed our car to the tune of an extra £800 after paying their £180 fee. They burned out our exhaust system doing the job back to front. They didn't drain it properly and pumped the wrong fuel through our engine for about an hour. We needed to get a new catalytic convertor, a new silencer and new sensors. We didn't realize any of this until the car wouldn't run and we had to take it to be repaired. We did speak to the head of the company to explain what one of their workers had done hoping to get some compensation but never got back to us.

Jim came out to me when I unfortunately put petrol in my diesel car he was with me in around 40 mins super fast and had a great and helpful attitude in my time of need can't recommend him enough if you make this mistake thanks again Jim

Through our own silly fault, (although the gentleman who helped us out said, it so easily happens), we put petrol in our diesel tank.
We were panicking as we were having to go somewhere later, but our chap came out from Stapehill (sorry didn’t get his name) and sorted our car within less than an hour.
Explained all that was happening and more and soon had us ready to go off again.
Thank goodness for companies like yours!,

A cold, dark night in the Savernake forest is not a good place to realise that I have put the wrong fuel in my car.
Thank goodness for Jason who came all the way from Bristol to rescue me. He was reassuringly upbeat, efficient and knowledgeable ,sorting the problem out in no time.

Quick and helpful service. Jim Ceilley went the extra mile and even helped me with the refuelling of my car 🚙
Thank you so very much!

The engineer Jim had very good knowledge of my vehicle, even so just to be carefull he googled the manual to make sure the bike was not only fixed , but not damaged in the process .

Fantastic service on a wet miserable night in Perth. Attitude and professionalism of the engineer could not be faulted and I would gladly recommend this company to anyone caught out by their own mindlessness - it happens to us all.

Brilliant service provided by Jim Cullen. Arrived within an hour. Couldn’t have been more helpful and informative. Thank you

Expensive for literally just coming out to drain a tank and add some additives. The guy who came was pretty indifferent. Not the best roadside manner! Plus it did not take 1 hour to come as they claim on their website, but 4 hours!!! This is the main reason for the poor review.

I put unleaded in my Volvo last night and got home and wondered what to do.
Went onto internet to look for anybody who could drain the tank without hassle found this website and rang them this morning. Got a time price for the draining to take place. Was worried that the engine had been damaged. Needn’t have worried. The mechanic arrived before the due time. Emptied the tank. Filled up with diesel tried to start the car initially without success. He assured me that an additive was required to clean the system out. This he did lo and behold the car started. He knew what he was doing with great knowledge and expertise. Couldn’t be happier and would recommend them to anybody.
A grateful customer.

5 stars just isn't enough! Ryan was absolutely phenomenal at keeping my hopes alive when I thought I’d written off my old Volvo. He cranked and cranked and cranked the engine, and after the longest five minutes of my life—my fingers were crossed so tight they went numb :D—it finally roared back to life!

Starting the engine after a misfuel ought to be a separate service, because without Ryan’s unwavering support, I’d have given up long ago, convinced my vehicle was beyond saving.

Another company had quoted me £350, but Fuel Doctor was nearly half that and honest from start to finish.

Huge thanks as well to the call centre staff for providing a reassuring, honest service while I felt helpless and angry with myself.

I’m completely thrilled to have my Volvo back on the road, and I’d recommend Fuel Doctor to everybody. Their professionalism, compassion, and fair pricing truly saved the day—thank you for everything!

Brunon

Excellent service provided by Jim Cullen from Kilsyth. Attended with 45 minutes and before arrival kept me informed of his eta. Couldn’t have been more helpful and informative. Thank you

Jim was amazing. I phoned him and he was able to be with me just over an hour later, he gave me an indication of arrival time when I initially called, then called me back to say he was on his way and gave me a specific time for arrival. When he got to me, he set up straight away getting to work. I felt incredibly foolish but he offered me reassurance that it was going to be ok and we had a lovely chat while he emptied my tank. I don’t plan to make the same mistake again, but if I did I’d phone Jim first.

well here goes . hubby used my car , topped up with pertol - silly person !!! made a few calls to different rescue companys but prices way too stupid ! (350 - 500 £) i knew these companys took charge of 'panic modes' . but I wernt daft , i continued to trawl the net as i wernt in hurry to correct this (trust me, prices go up in accordance with your hypertension !) for the receord ... i drove approx 3 miles and car started to shudder, hubby knew then what he done , so i still drove 3 miles home.

I found this fuel doctor 247 (be aware they all look same !! ON INTERNET make sure you get the right one). Well what a fab guy i spoke with. we arranged a visit, told me who would be attending and rest is plain sailing . he turned up, smart, knowledgeable and enthusiastic, sorted my car within 30 mins . he were so reassuring and said we get you sorted and he did . cars running like a dream . ( prices we less than half of the above )
So i end this with .............. you would be silly to go elsewhere, these guys know there stuff and their prices are just not been met with . well done you guys , i highly recommend you

Jim and Hamilton came and rescued me within half hr on a Saturday night