Fuel Doctor Reviews 

341
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and knowledgeable when handling stressful misfuelling incidents. The technicians arrive remarkably fast, working tirelessly to drain tanks and get vehicles safely back on the road in minimal time. Some people were satisfied with the great value, transparent pricing, and wonderful communication provided throughout the entire assistance process. Consumers consistently highlight how valuable this support is, successfully saving motorists from expensive dealership repair bills and overwhelming anxiety. Reviewers note that the clear explanations given at every step provide absolute assurance and confidence in the expert service.

What people talk about most

Staff

People report positive experiences with staff, highlighting that technicians are friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, praising the fast response times and expert technicians who... See more

Price

Clients share satisfaction on price, noting it was very reasonable and well-priced. Consumers appreciate that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called out the Fuel Doctor on Sunday 20th September after wrongly fuelling my Motorbike,the technician that arrived for me was Joe Worths,he arrived at 8.30 pm&worked tirelessly on my bike until1am,... See more

Rated 5 out of 5 stars

After misfueling in Anniesland, Glasgow, one phone call to Fuel Doctor started the process to resolve the problem. Jim (Glasgow area) arrived at the time expected and reassured me he could drain the t... See more

Rated 5 out of 5 stars

Huge thanks to Jim for coming to my aid so quickly after I inadvertently put petrol into my diesel Mitsubishi outlander . Jim arrived and got to work on my car and had it up and running in no time... See more

Rated 5 out of 5 stars

The partner accidentally put the wrong fuel in my car whilst we were on holiday, but Clive at the fuel doctor( Buckfastleigh) turned a stressful situation into one thar he easily resolved for us. He w... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Put the wrong fuel in your car? Petrol in diesel or diesel in petrol we provide a 24 hour mobile fuel drain call 0333 444 9000 1 hour call out, all major cards taken


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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No recent history of asking for reviews

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4.8

All reviews

(341)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Jim (Bathgate)

Thanks to Jim (Bathgate) for coming out really promptly to help me out after I daftly put petrol in my diesel car. Answered quickly and stayed in touch which was a great reassurance, was out within the hour. Really appreciate the help and getting me back safely on the road 10/10

October 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Service …

The technician [Gary/Nuneaton] arrived ten minutes earlier than estimate, explained my problem/how to fix it, fixed the problem, waited until I restarted my vehicle.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service from Joseph - North Tyneside

Such a relief to know I could get someone out within the hour of putting the wrong fuel in my car. I was stuck with my dogs and it was a warm day. Joesph attended within the hour and he was absolutely fantastic. He pushed my car from the pump off the forecourt, and back again after he had drained the wrong fuel and we needed to refuel. He was so kind and helpful, he even stayed to make sure I drove away ok. Outstanding service. Yes, it's £160 (plus the cost of the wrong fuel I'd put in), so all in all an expensive mistake, but I feel this service was worth it. Thank you.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Jim In Edinburgh

Thanks to Jim in Edinburgh for sorting me out and preventing me from losing a nights earnings. Phoned quickly to say when he’d arrive and had it sorted in no time. Top service.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service.

Put petrol in my diesel car in Perth Scotland. Phoned the fuel doctor call centre and they arranged Jim to contact me. He got back to me straight away and informed me how much it would be and how long for him to arrive. He arrived promptly and sorted my car efficiently. Even stayed to make sure the refueling went ok and I got on my way. Can't thank him enough for helping me and very reasonably priced compared to other companies.

September 4, 2024
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Rated 5 out of 5 stars

Jim from Livingston

Jim from Livingston was very quick and efficient, excellent customer service and talked through everything he did. Would thoroughly recommend

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jim's communication was excellent and he arrived when he said he would. He sorted out my misfueled diesel car.
Cost was better than competition.

July 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Jim was very helpful

Jim gave me a call right after I phoned Fuel Doctor to let me know when he'd be round to help. He walked me through what he was doing which was very reassuring. Great guy who done a great job.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Jim!

Jim came out (to Perth) within an hour, and kept me informed and reassured. Quick, professional, and highly recommended.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

After mistakenly putting petrol into my…

After mistakenly putting petrol into my diesel car I contacted Fuel Doctor, Jim called me back promptly, arranged to come to Perth, arrived on time, sorted out the fuel issue quickly. Really helpful, pleasant and chatty and reassured me all was well with my car - would highly recommend. Thanks Jim ⭐️

July 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Jim was brilliant

Jim was brilliant! He called me almost instantly, told me how long he'd be and arrived sooner then he'd said. He was kind, professional and understanding. He fixed my misfuel problem quickly and expertly.

I would absolutely recommend Jim the fuel doctor.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Jim is absolutely brilliant. Carluke.

Jim came out to our family as quick as he could at carluke petrol station and fixed our fuel mistake in 10 minutes. Absolutely brilliant guy and can’t thank him enough for helping us. Great prices and fixed so quickly. 110% recommend fuel doctor!!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

A very nice man called Jason from…

A very nice man called Jason from Bristol arrived when he said he would, in the pouring rain, and sorted out my huge mistake. Thank you so much, hope I never need this service again but you will be my first call if I do.

July 8, 2024
Unprompted review

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