Fulfilla Reviews 

400
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing experience! Very fast shipment to Russia and the prices are super reasonable. Tracking available right away, never had any issues with this company.

Rated 4 out of 5 stars

FL202301420014444 I'm updating my review again. Left my parcel at USPS office on January 26, 2023. Fulfilla's tracking system notes: Jan-30-23 At DE warehouse Feb-10-23 Departed Mar-7-23... See more

Company replied

Rated 5 out of 5 stars

I just got a word from my friend that the package I sent her in March has arrived. I am excited and thankful for being able to keep connected and treat my close ones in Russia with attention and prese... See more

Rated 5 out of 5 stars

It's not my first time to sending parcels through Fulfilla service and I'm glad I've found this service! At this difficult time very hard to find company who can help with packages delivery to Russia.... See more

Company replied

Company details

  1. Logistics Service

Written by the company

Fulfilla is an international logistics network, that offers a wide range of logistics solutions for global B2C and B2B customers. We coordinate the entire process, from pickup, label generation, customs, air transportation, and injection into the local courier and postal streams. Since 2008, we’ve been successfully developing and implementing products, that make shipping worldwide simple and hassle-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

400 reviews

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4.7

All reviews

(400)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and easy experience

Great and easy experience. It's super easy to set the package up for shipment. Will always rely on Fulfilla for shipping my packages! I loved the UI of the website which made it super easy to fill out the information needed for the parcel. It is very user friendly. Excited to keep sending more packages for my family in the future thanks to Fulfilla's services!

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and service

Great communication, prompt updates on the package status. With everything that's been going on in Russia and the overal complexities with the rules and regulations had sincere doubts the package would make it to the final destination but it did. It's such a joy to hear from your loved ones who you haven't seen in a while that they received some tokens of your love! Thank you!

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello! I have been using this company for several years now and they have never let me down. Their shipments and deliveries are always organized very professionally and arrive on time. I found the company myself on the Internet. All my parcels were sent and delivered in excellent condition. No worries or concerns! I recommend them to everyone, they really are professionals! Thank you very much! If there are any problems, they are solved immediately without delays, they always answer my emails. Many thanks personally to Alexandra and Vitaly, always in touch. Happy upcoming holidays, I congratulate you. Good luck and prosperity to your company! Sincerely M. Marina. P.S. Sorry if the translation is bad

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

I sent a parsel to Moscow

I sent a parsel to Moscow. Was very satisfied. Quick and prompt delivery. Updates were sent promptly. Will definitely use this service again. Thanks.

June 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible Experience

I had a terrible experience with Fullfilla’s shipping service. I sent a package to their warehouse using a UPS label they provided, intending to ship it to Russia. After a week of no updates, I reached out to ask about the status of my package. The only response I received was a brief message saying the package wasn’t delivered to them—no explanation, no assistance, nothing.

Since then, they’ve stopped responding to my emails and chat inquiries altogether. Their lack of communication and customer support is beyond frustrating. It feels like they just washed their hands of the situation, leaving me to figure things out on my own.

I’ve lost trust in their service and am planning to file a formal complaint with the Better Business Bureau. I would strongly advise others to think twice before using Fullfilla for their shipping needs.
Svetlana

November 22, 2024
Unprompted review
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Reply from Fulfilla

Hello, Svetlana!

Please give us the number of your package. We will try to understand the situation.

Rated 5 out of 5 stars

I have used Fulfilla for shipping…

I have used Fulfilla for shipping parcels to Russia. And all the times everything was delivered promptly, in good condition, no items were missing or lost on the way. Tracking and contact options were available on the company's site. I would recommend this service as a

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

SUPER

Hello, I would like to share a very positive experience using the services of Fulfilla. My shipment from the US to Europe was shipped very quickly. The box was not damaged. The courier delivered the box to the very door of the apartment. The service of Fulfilla company is excellent. I recommend Fulfillla company to everyone 100%

October 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, used it a few times already and will use it more! Recommend 100%!

September 23, 2024
Unprompted review
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Rated 5 out of 5 stars

I have only had positive experience with Fulfilla.

I have used Fulfilla for shipping parcels to Russia, Yekaterinburg, three times by now. And all the times everything was delivered promptly, in good condition, no items were missing or lost on the way. Tracking and contact options were available on the company's site. I would recommend this service as a reliable one.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

I used service twice. I was satisfied both times. The information about the parcel was updated regularly, the delivery is fast, affordable price

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal

It was my first time using this shipping service and I will come back again and again. It was very fast, I got updates often and my sister got the gifts on time.
Thank you

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

It's not my first time to sending…

It's not my first time to sending parcels through Fulfilla service and I'm glad I've found this service! At this difficult time very hard to find company who can help with packages delivery to Russia. The process is very clear and convenient - you bring your package to UPS/USPS with prepaid label and after package is receiving by Fulfilla's warehouse they do all job, you no need to worry about. Great service!

May 17, 2024
Unprompted review
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Reply from Fulfilla

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar in everything we do.

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