Fullbrook Associates Reviews 

48
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

A big thank you for all your help and support i would like to say to others going through what i went through with time share Fullbrook associates was with me all the way Other company’s was cold c... See more

Company replied

Rated 1 out of 5 stars

Failed to do what they were required to do in getting out of Club La Costa timeshare contract and substantial redress. Work given to Andrew who sat on our case and did nothing. I believe he was dismi... See more

Company replied

Rated 5 out of 5 stars

We got in contact with Fullbrook after being scammed by a company that had taken on our case to dissolve our timeshare contract and redeem funds paid. They have done exactly as requested, kept us upd... See more

Company replied

Rated 5 out of 5 stars

We have been trapped by ClubLaCosta since 2010. In 2013 finally we understood that all this industry is a scam and tried to escape. Through this period, we hired more than 5 "so called legal companies... See more

Company replied

Company details

  1. Legal Services

Information provided by various external sources

Fullbrook Associates can advise you on a wide range of matters surrounding timeshare contract terminations and compensation claims. We can advise you on a wide range of matters surrounding timeshare contract terminations and compensation claims. No matter what your issue is, we have a bank of specialists who are able to advise you on the best course of action. Terminating a timeshare contract is far from easy, but with expert help, a satisfactory outcome can be achieved. Please be aware. You are under no obligation to complete a claim using our services. You can do the claim directly yourself to your creditor for no charge. If you have approached your creditor first, you can also approach the Financial Ombudsman Service for free if you wish for them to review your case. To speak to an advisor or to request an initial consultation please don't hesitate to call 01786 451903 or email clients@fullbrookassociates.com. "Fullbrook Associates Limited are authorised and regulated by the Financial Conduct Authority, Registered number 831292"


Contact info

4.2

Great

TrustScore 4 out of 5

48 reviews

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4.2

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Rated 4 out of 5 stars

Fullbrook Associates did exactly what…

Fullbrook Associates did exactly what was required from us so no complaints regarding that. Would have liked to been kept up to date and not have to keep chasing. Also a telephone appt was made by them just before Xmas and they failed to keep it which was very annoying.

January 30, 2019
Unprompted review
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Reply from Fullbrook Associates

Thank you for taking the time to comment, your feedback is most appreciated and we are glad to have been of service to you.

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Rated 5 out of 5 stars

After a long long struggle

After a long long struggle, we are finally out of our timeshare. The team at Fullbrook have been great, with a special thanks to Maureen, who really has guided us through the process. We have had nothing but bother since the day we bought our timeshare and nothing but bother trying to get rid of it. At last we have been dealt with honestly and professionally. We were referred by another company in Scotland and I can't praise them enough. The thought of leaving this in our will to our kids actually gave me sleepless nights. Thanks to Maureen and the team.

January 16, 2019
Unprompted review
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Reply from Fullbrook Associates

Thank you for your positive review, your input is most appreciated and we are glad to have been of service to you.

Rated 3 out of 5 stars

Still hoping

Fullbrook have been helpful in helping relinquish our timeshare with diamond resorts. Although that was 2 years ago diamond resorts still send us a maintenance bill. We send this direct to fullbrook and they have dealt with it each time so no hassle for us. We are still waiting for a possible layout and have been told that negotiations are still ongoing so as yet we are not fully satisfied.

January 15, 2019
Unprompted review
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Reply from Fullbrook Associates

Thank you for taking the time to review Fullbrook Associates.

Rated 5 out of 5 stars

After being treated terrible by another…

After being treated terrible by another time share relinquishment company, who took our money and did absolutely nothing except lose our documentation, Fullbrook Associates stepped in and saved the day.

Kept informed by the very efficient and helpful Maureen who is the Customer Relations Manager at the Company.

All emails and correspondence were answered in a friendly and timely manner, with full explanations of the situation.

After our previous experience, this situation was starting to have a big impact on our family life, but the reassurance and support from Maureen helped with that so much.

Fullbrooks have their own legal representative who is very knowledgeable in the contract area, who also took the time to answer questions and eventually navigated us out of our timeshare agreement with CLC.

Follow up help and support is also available, I would have no issue with recommending Fullbrook Associates.

January 9, 2019
Unprompted review
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Reply from Fullbrook Associates

Many thanks for your comments. The team at Fullbrook Associates are delighted to have been of assistance to you.

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Rated 5 out of 5 stars

A First Class organisation

Fullbrook Associates have on my behalf terminated an unwanted contract with a time share company. I have found Fullbrook Associates to be consistently most helpful, efficient and courteous and I have no hesitation in recommending their services to other people.

January 9, 2019
Unprompted review
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Reply from Fullbrook Associates

Thank you for taking the time to comment, your input is most appreciated and we are glad to have been of service to you.

Rated 5 out of 5 stars

We have found Fullbrook Associates to…

We have found Fullbrook Associates to be highly knowledgeable and reliable. Their dealings with representatives of the holiday timeshare company with whom we have been in dispute have been robust and effective.

January 8, 2019
Unprompted review
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Reply from Fullbrook Associates

We are delighted to have been of assistance with your case. Many thanks for your comments.

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