I purchased the Beat your Brain course. It's great for cognitive stimulation and it's fun. The support team is always available, answering very fast and solving my doubts. Thank you Pauline for you... See more
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THIEFS, LIARS AND IGNORERS OF ANY COMMUNICATION. These guys will deceive you into a $1 trial and never allow you to cancel nor answer any questions once you cancel. they will keep attempting to re... See more
Company replied
Theft and a scam. You buy a cheap course then they debit a further amount without warning or permission of $79 and then ignore your emails and don't issue a refund. Had to contact my banks fraud... See more
Company replied
I've been led into believing that I was purchasing a single $1.99 video course and suddenly I've been charged $79 (!) for some monthly subscription, that I had no intention of ever subscribing to.... See more
Company replied
Great Website with lots of Inspiration
It's a great website with lots of inspiration (movement, singing) in a more spiritual approach. I started two courses and really like them. Cancelling is super easy (I just wanted to see if the same error occurs as with the other users, but it didn't. One Click after being in my Profile Settings and that's that). So I cannot relate to any complaints.
Will definitively re-subscribe after the trial ends
November 9, 2023
Unprompted review
Reply from Fullofmind
Hi Laila,
Thank you very much for your feedback. It means a lot to us!
We are glad to hear that you like your courses!
We wish you a great learning and thank you for sharing your cancelation experience.
Lina Kohl,
Customer Support Lead of Fullofmind
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SCAM!!!
This is really a scam. As I read from many of you, they did the same to me. I only signed up for a course of around 18 euros, they charged me a monthly fee and another thing. I wrote them 6 times!!! and explained my case. They answered me once: »This is an email to remind you that your request to Support Team (#18401) is pending and awaits your feedback« and the second time: "Hi,I hope this email finds you well. Unfortunately, we haven't got an answer from you. If you still need our help, please send your question in a reply message" then never again. I have never experienced so much swindling and deception. Probable AI involved. Terrible. I hope that someone reads our messages and the same thing does not happen to them. Disaster! Law enforcement should work on this case.
October 15, 2023
Unprompted review
Reply from Fullofmind
Hi Anita!
I'm very sorry that you found yourself in this situation.
Indeed, the emails you write about are automatic.
We are experiencing some technical difficulties receiving emails. We are sorry that you had to write to us 6 times.
But one of your emails still reached us! We sent you a reply, but apparently, our email did not reach you either.
We have disabled your subscription and issued a refund for a monthly subscription and your Personal Tracker. You should have already received an email confirming your refund!
We try to do everything for our customers.
If you have any additional questions, please try writing to us from your other email address or better yet via WhatsApp.
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
Lina Kohl,
Customer Support Lead of Fullofmind
SCAM
SCAM! I purchased a course and I got automatically enrolled in the 7 days trial, their monthly membership is 59$!!!!
I immediately tried to cancel the membership on the website and after several days it still shows "processing..."
I emailed them and received no answer. So I called my bank and stopped the possibility of having them charge me.
More than Full of mind they are full of sh**
November 3, 2023
Unprompted review
Reply from Fullofmind
Hi Irene,
We're so sorry you had to go through this.
I checked and indeed your requests are not in our email system. We are very sorry that this happened.
Our payment system indicates that you managed to cancel your trial on November 2nd yourself. There will be no further payments.
There was some technical error with displaying the status of your trial subscription in your profile.
I have already reported this to our development team and we are working to ensure that emails are received and subscription cancelations are displayed correctly.
I wish you a good day, and if you have any additional questions or you need any other assistance, please try to write to our Support Team using your other email, if you have one, or via WhatsApp.
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
Lina Kohl,
Customer Support Lead of Fullofmind
Completing feedback
I return with the clarification that the money withheld for the subscription has been returned!
Thank you Pauline and Lina, thank you Fullofmind!
November 3, 2023
Unprompted review
Reply from Fullofmind
Hi Monica!
Thank you for getting back to us here! That means a lot!
That's true that we always make the refund according to our Refund Policy. We also want to express our gratitude for your patience in waiting for your refund. Sometimes technical problems may cause delays.
Wishing you a fantastic day!
Lina Kohl,
Customer Support Lead of Fullofmind
Scam
Scam, scam, scam …
Did not buy nothing and they charge me some course...
October 27, 2023
Unprompted review
Reply from Fullofmind
Hello there!
I'm sorry to hear about your experience.
Please write to our support team via email or WhatsApp and we will solve your problem as soon as possible!
Our Email: hello@fullofmind.com
Our WhatsApp: https://wtsp.cc/19295616550
We want to make everything right.
Thank you for letting us know about your situation.
Lina Kohl,
Customer Support Lead of Fullofmind
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Scam
Had to change my creditcard. Bought one course. Did not sign up for a free trail. Two weeks later I had been charged for a monthly subscription. No replies to my e-mails. No Instagram acount exists. Don't use Whatsapp to chat with them, because then they also have your phonenumber and you will recive spam. It's a chatbot answering there as well as here. I would guess that they are reselling courses from unaware real teachers who are selling their courses on other platforms, but the main part are made up names with avatars to translate a foreign language.
October 24, 2023
Unprompted review
Reply from Fullofmind
Hi Tea!
We're really sorry to hear that you had to switch your credit card. That's definitely not the experience we want for you.
Lately, we've had some trouble with emails not reaching us, and we understand it can be frustrating. To help you out, you can easily cancel your subscription from your personal account, or feel free to contact us for assistance.
Please try reaching us from a different email address at hello@fullofmind.com. Don't worry, we don't share our users' contact info. You can also safely get in touch with us on WhatsApp using this link: https://wtsp.cc/19295616550.
Lina Kohl,
Customer Support Lead of Fullofmind
Review of the first lesson
I liked that the teacher ( I do not know his name) is very positive, he smiles all the time and also the lady that is with him. He explains very well, he is clear and also I like that we do it with music
October 23, 2023
Unprompted review
Reply from Fullofmind
Hi Mercedes!
It's wonderful to hear that you had a positive experience with the course! The teacher's positivity, constant smile, and clear explanations made the learning enjoyable. Music as part of the process added to your experience, which is great to know. If you have more feedback or questions in the future, feel free to share. Keep up the great work!
Lina Kohl,
Customer Support Lead of Fullofmind
SCAM I bought a course that I never received
I bought a course that I never received access, I try to contact the support email but there was no answer. They don't have IG or FB profile, unfortunately I reed this bad reviews too late. The good thing is I could block my credit card so they couldn't charge me more.
October 21, 2023
Unprompted review
Reply from Fullofmind
Hi Meneses!
We are sorry that you did not receive access to your course immediately and had to block your credit card. This is definitely not the result we are striving for.
Indeed, recently we have been experiencing problems with some emails not reaching us.
Please try writing to us from your other email, if you have another one, at hello@fullofmind.com. We do not distribute the contact information of our users, so you can also safely write to us on WhatsApp using this link: https://wtsp.cc/19295616550.
Our support team will respond to you as soon as possible within 48 hours.
We are sorry that your situation has taken such a negative turn.
Remember that we are always here to find a solution to your problem.
Lina Kohl,
Customer Support Lead of Fullofmind
THIS IS A SCAM!!!
THIS IS A SCAM!!!! No whatsapp number to call, no instagram, no replies to a stupid email they have. They trick you into subscription then charge you $59 dollars even when you cancel!!!
Now I get an inane AI reply telling me to email same stupid email and WhatsApp that I have specifically said I get no reply from!!! SCAM THEY WONT CANCEL MY SUBSCRIPTION
October 18, 2023
Unprompted review
Reply from Fullofmind
Dear Rosalyn,
We are genuinely sorry to hear about the situation you're facing.
Recently, we've encountered issues with emails not reaching us, and we understand how frustrating that can be. Our team is available every day to help you out with your issue!
To resolve this matter swiftly, please try reaching out to us again. We will take immediate action to cancel your subscription. If you have another email address, please contact us at hello@fullofmind.com. For a quicker response, you can reach us on WhatsApp using this link: https://wtsp.cc/19295616550.
Let me also remind you that your subscription was disabled on October 20 and a refund was made for you.
Rest assured, we are committed to doing everything we can to help you through this situation.
Lina Kohl,
Customer Support Lead of Fullofmind
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Subscription extra charges
After buying one course at the platform i was assigned for the free trial period and after it’s completion to be charged by month(which i was not going to do, only one course), i have immediately at the dame day requested a cancellation of my trial period and later chargers.
Manager has replied and confirmed that subscription is cancelled no more charges.
Saddest situation when I have discovered from my bank statement that I was charged full price for month subscription(
Very bad customer support
October 19, 2023
Unprompted review
Reply from Fullofmind
Hi Olga!
I'm truly sorry to hear about your disappointing experience.
We apologize for the technical error.
A refund has already been made for you, please expect it in the next 1-7 days.
Thank you for letting us know about your situation. We want the best experience for our customers on our platform.
If you have any other questions, remember that you can always contact us by email (hello@fullofmind.com) or via WhatsApp (https://wtsp.cc/19295616550).
We wish you a wonderful day!
Lina Kohl,
Customer Support Lead of Fullofmind
Subscription fee
Updated: They took a subscription fee, but have now provided a refund. Thank you.
The email address didn't work, so I contacted them on LinkedIn.
October 19, 2023
Unprompted review
Reply from Fullofmind
Hi there!
We're genuinely sorry to hear about your mother's experience. We understand the frustration and concern regarding unauthorized charges.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (https://wtsp.cc/19295616550) as soon as possible so we can investigate this issue and work towards a resolution.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Lina Kohl,
Customer Support Lead of Fullofmind
This site is a scam
Be careful, this site is a scam! I'm 53 years old and have a huge experience with online courses and paiements. I paid $20 for a video that was interesting me. 1 week later they debited my account $80 without my consent for other videos that I never ordered and which do not interest me. the next day, I sent messages every day for 2 weeks requesting a cancellation and a refund. 2 weeks after promising me a refund, I still haven't received anything.
September 26, 2023
Unprompted review
Reply from Fullofmind
Hi Sev!
I'm truly sorry to hear about your frustrating experience. This is not the level of service we aim to provide, and we apologize for the unauthorized charges and lack of a prompt response.
Your satisfaction is important to us, and we take your concerns seriously. We will escalate this matter to ensure the refund is processed as promised.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (https://wtsp.cc/19295616550) so we can address your concerns and ensure your issue is resolved to your satisfaction.
We appreciate your patience and will work diligently to make things right. Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
This is a very sad state of affairs
This is a very sad state of affairs. bought my course in good faith and was given less than sub-par course. the course wasn't in English and was dubbed from Spanish the whole way through. and everything in the course itself was very poor quality
October 14, 2023
Unprompted review
Reply from Fullofmind
Hi Teresa!
We're genuinely sorry to hear about your disappointing experience with the course. This situation doesn't reflect the quality we aim to provide, and we apologize for the language and content issues you encountered.
Your feedback is important to us, and we will work diligently to ensure the quality of our courses meets the highest standards. Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (https://wtsp.cc/19295616550) so we can address your concerns and ensure your issue is resolved to your satisfaction. We're here to make things right and improve your experience. Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
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Unprofesional and rude team
Unprofesional and rude team, one houre zoom meeting where girl with bad english dance like 5 year child, and act life coach trener.
Wast of time and money...
Scam, they have AI videos for marketing but in real word you lost your money.
October 18, 2023
Unprompted review
Reply from Fullofmind
Hi Ola!
I'm genuinely sorry to hear about your experience. This doesn't align with the level of professionalism and quality we strive to provide. Your feedback is essential to us, and we'll take this as an opportunity to improve our services. Please contact our support team so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate your patience as we strive to make things right.
Lina Kohl,
Customer Support Lead of Fullofmind
Their courses are very unique and…
Their courses are very unique and informative! There was a billing issue and it was resolved with lots of effort on their part. Thanks :)
October 18, 2023
Unprompted review
Reply from Fullofmind
Hello there!
Thank you for your positive feedback! We're delighted to hear that you found our courses unique and informative. We're also glad that we could resolve the billing issue for you with our team's diligent effort. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support your learning journey. Thanks for your support! 😊🌟
Lina Kohl,
Customer Support Lead of Fullofmind
This was my first voice lesson ever and...
This was my first voice lesson ever and I'm 46 years young. I have practiced for over a decade with chanting 'om' during meditation to align my energy points. Never did I learn from any one before to focus on multiple places at the same time. I achieved a full body vibration that I never knew was possible. I am very happy with this course and it is just the beginning one! I recommend this course if you wish to raise your vocal abilities. I just finished and feel so uplifted. Thank you, Niya Anastasia Arkhanglesky!
October 18, 2023
Unprompted review
Reply from Fullofmind
Hi Anthony!
Congratulations on your first voice lesson, and it's never too late to explore new skills! We're thrilled to hear about your incredible experience and how you achieved a full-body vibration. It's wonderful that our course introduced you to a new dimension of vocal practice.
Thank you for the recommendation and for choosing us for your journey. Niya Anastasia Arkhanglesky and our team are here to support your growth in vocal abilities. If you have any more questions or wish to explore further, please don't hesitate to reach out. Keep up the fantastic work, and we're excited to see where your journey takes you! 🌟😊
Lina Kohl,
Customer Support Lead of Fullofmind
It’s a scam!
It’s a scam!! I bought one course for 19 dollars then got forged for 59 , sent and email to get refunded, the person answered that the subscription got canceled and just not I got charged again!!!
October 18, 2023
Unprompted review
Reply from Fullofmind
Hi Anna!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
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It's a big scam
It's a big scam. I unsubsribed before the free trial was ended. I checked it and saw my subscription was indeed unactivated. I checked this also with their the supportteam. They confirmed it was deactivated.
Next day 57,42 euro was written of my creditcard. I sended several mails, but got not a single response anymore.
October 7, 2023
Unprompted review
Reply from Fullofmind
Hi Marien!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
Total Scam
Scam! I was not aware when I bought one class that I was signing up for a subscription. I sent 2 emails to cancel the subscription with no response. Was just charged for the subscription. Total scam and poor quality products to boot. Don't fall for it.
October 16, 2023
Unprompted review
Reply from Fullofmind
Hi Stacie!
We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Fullofmind
Excellent course for brain exercises
Excellent course for brain exercises. Fun to do with great activities that get gradually harder. Enjoyed the casual relaxed presentation style with two people interacting (teacher and student). Great sense of achievement when I'm able to do something that seemed too hard initially. I STRONGLY recommend this course to anyone who feels their brain is getting sluggish.
October 16, 2023
Unprompted review
Reply from Fullofmind
Hi Joy!
Thank you for sharing your positive experience with our brain exercise course! We're delighted to hear that you found the activities enjoyable and progressively challenging. Our relaxed presentation style aims to make learning fun and engaging. Your sense of achievement is truly rewarding for us.
We greatly appreciate your strong recommendation, and we're here to support anyone looking to give their brain a workout. If you have any more feedback or questions, please feel free to reach out. Keep up the fantastic work! 🌟😊
Lina Kohl,
Customer Support Lead of Fullofmind
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