Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more
Company replied
Thank you! We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot... See more
Company replied
Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more
Company replied
Company details
Written by the company
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Written by the company
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Contact info
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Please don’t buy…
Absolutely terrible I hope you don’t but from here as if you have a problem they will not buy it and I know there going to reply to this saying I can’t find your order or some way to get out of it but there liers I’ve built months of evidence for proof now they got my bike and emailed me to buy it back from them just a loophole on the warranty absolutely scam
March 10, 2026
Unprompted review
Reply from FunBikes
Hi Davey,
We're sorry to read your review.
We have been unable to locate any order under the name used for this review, so unfortunately we cannot investigate the concerns you've raised.
If you have purchased from us, please email our Customer Service team at cs@funbikes.co.uk with your order reference, postcode, or the email address used to place the order. We'll be happy to review your purchase and any warranty or after-sales query once we're able to identify the order.
Best regards
The FunBikes Team.
After discussing an issue i have with…
After discussing an issue i have with the customer services i was very pleased with the outcome.. lily the advisor went above and beyond to get my issue resolved. Very polite extremely professional and comfortable to talk with...she credit to the funbikes team..
Thanks so much lily
June 26, 2026
Unprompted review
Reply from FunBikes
Hi Georgina,
That’s lovely to hear — we’re really pleased the experience made such a positive difference and brought a big smile. Moments like that are exactly what it’s all about for us.
If there’s anything else we can support you with, we’re always happy to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Alan,
Glad to hear everything was quick and easy for you — that’s exactly the kind of experience we aim to provide. Thanks for taking the time to share your feedback.
If you need anything else down the line, we’ll be happy to assist.
Kind Regards,
The Funbikes Team
Great communication and great product
June 1, 2026
Reply from FunBikes
Hi Zoe,
Thank you for your feedback — we’re really glad to hear you’re happy with both the product and the level of communication. It’s great to know everything met your expectations.
If there’s anything else we can help with, please feel free to get in touch.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Michael,
Thank you for your feedback — we’re really pleased to hear you had a great experience with our customer service. It means a lot to know everything went smoothly for you.
If there’s anything else we can assist with, please don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Good service only ordered the bike 2…
Good service only ordered the bike 2 days ago and I’ve already received it, delivery driver Kerry was Amazing, thank you funbikes
June 25, 2026
Unprompted review
Reply from FunBikes
Hi Kieran,
Thank you for your feedback. We’re really pleased to hear your bike arrived so quickly — getting orders out promptly is something we take pride in.
It’s also great to know the delivery experience stood out and was handled so well.
If there’s anything else we can assist with, please feel free to get in touch.
Kind Regards,
The Funbikes Team
Happy Granddaughter
Easy transaction from start to finish from FUN BIKES ,Delivery was excellent from Dan ,he was more than helpful ,went above & beyond ,everything is good and my Granddaughter is pleased with her new chaos scooter many thanks ..
June 24, 2026
Unprompted review
Reply from FunBikes
Hi Antony,
Thank you for such a lovely review.
We’re delighted to hear everything went smoothly from start to finish and that the delivery experience was so helpful and supportive.
It’s especially nice to know your granddaughter is pleased with her Chaos scooter.
If you need anything further or have any questions down the line, we’re always happy to assist.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Michelle,
That’s lovely to hear — we’re really pleased your grandson is happy with his helmet. It’s great to know it brought a smile.
If you need anything else in the future, we’ll be happy to help.
Kind Regards,
The Funbikes Team
Thanks to fun bikes and dan for my bike…
Thanks to fun bikes and dan for my bike love it sweet bike
June 23, 2026
Unprompted review
Reply from FunBikes
Hi Scott,
That’s great to hear — we’re really glad you’re loving your bike and that the whole experience lived up to expectations. It’s always nice to know everything came together so well from start to finish.
If there’s anything else you need or any questions come up, we’re here to help.
Kind Regards,
The Funbikes Team
Great service
Great service . Friendly and helpful couldn’t ask for more .
June 24, 2026
Unprompted review
Reply from FunBikes
Hi Darren,
Thank you for your kind words. We’re really pleased to hear you found the service friendly and helpful — that’s exactly what we aim for.
If there’s anything else you need, don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Mr Dalton,
Thank you for your review.
We're sorry to hear you've experienced an issue with the battery. We've already been in touch to gather some more information and have requested a short video so our technical team can assess the issue and advise on the best course of action.
We'll continue working with you to identify the cause of the problem and do everything we can to get it resolved.
If you have any questions in the meantime, please contact our technical team on 01664 498 640 or email tech@funbikes.co.uk.
Kind regards,
FunBikes Team
Fast delivery and good communication…
Fast delivery and good communication from Dan the driver, Would recommend to anyone as a fast, direct delivery service.
June 24, 2026
Unprompted review
Reply from FunBikes
Hi Dean,
Thanks for the kind words — we’re really pleased to hear the delivery was quick and communication was clear throughout. It’s great to know the service made a strong impression.
If there’s ever anything else you need, our team is always happy to help.
Kind Regards,
The Funbikes Team
Excellent service and delivery time
May 11, 2026
Reply from FunBikes
Hi,
Thank you for your feedback. We’re really pleased to hear everything arrived promptly and that the service met your expectations — it’s great to know the delivery time worked well for you.
If there’s anything more we can assist with, please don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Robert,
Thanks for sharing this — we’re really pleased to hear you had a great experience and that you’d choose us again. That’s exactly what we aim for every time.
If there’s anything you need moving forward, our team will be happy to help.
Kind Regards,
The Funbikes Team
Below average service
Below average service, zero enthusiasm or effort towards future custom, card payment only and no change given if you pay cash
June 9, 2026
Reply from FunBikes
Hi Mr Henshaw,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your in-store experience did not meet your expectations. We want every customer to feel welcomed, valued, and well looked after, so we apologise if this was not the impression you were left with.
We appreciate your comments regarding both the service received and the payment options available in store. Your feedback will be reviewed internally and taken into consideration as we continue to improve the customer experience.
Kind regards,
FunBikes Team
Dan the driver had great communication…
Dan the driver had great communication and delivery service and was very nice speaking to when delivering my parcel also give us lots of important information about the bike ect.
June 23, 2026
Unprompted review
Reply from FunBikes
Hi Millie,
Thank you for your kind feedback. We’re really pleased to hear the delivery experience stood out, and that everything was explained clearly to help you get started with your bike. Friendly, informative handovers are exactly what we aim for.
If you need any further advice or support, please feel free to get in touch.
Kind Regards,
The Funbikes Team
Don't buy from this company
Don't buy from this company. couldn't get a replacement battery for a motorbike for months. Stock come in and ordered one only to be told 3 days after buying that it has been cancelled.
Your reply means nothing to my 10 year old who was told that he would have his bike working again this week. Now i have to tell him it's not.
June 23, 2026
Unprompted review
Reply from FunBikes
Hi,
We are sorry to hear there was a problem with your purchase.
Please bear with us while we investigate your comments.
A customer care team member will be in touch to understand the problem and ensure we are helping as quickly as possible.
We may not be able to locate your account from your review name, so please complete the information request to ensure we can investigate quickly.
Best Regards,
The FunBikes Team
Highly recommend Funbikes
Highly recommend Funbikes! Very good service regarding my Segway E110S purchase. Moped arrived fully assembled. Ready to go! They kept me informed about the delivery status over the phone. The driver, Dan, was super friendly and helpful during drop-off. Great experience overall!
June 22, 2026
Unprompted review
Reply from FunBikes
Hi Waldemar,
Thank you for the recommendation — we’re really pleased to hear you had such a positive experience with your purchase. It’s great to know the communication kept you well informed and that the delivery went smoothly with helpful support on arrival.
We’re always here if you need anything further.
Kind Regards,
The Funbikes Team
Very happy with my order
Very happy with my order. Ordered an electric bike to be built and express delivery it arrived 3 days later and was delivered by Simon, he was very helpful and explained everything very well to me about the bike. I can’t wait to see my grandsons face on his birthday. Thank you again 😊
June 18, 2026
Unprompted review
Reply from FunBikes
Hi Kerrie,
Thank you for your lovely review.
We’re really pleased to hear everything arrived quickly and that having the bike built and delivered made the whole process easy for you. It’s especially nice to know the handover was clear and helpful.
We hope your grandson has an amazing birthday and enjoys every minute of it!
If you need any further support, please feel free to reach out.
Kind Regards,
The Funbikes Team
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