Fun Cases Reviews 3,253

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers had a great experience with this company. Many customers are really happy with the quality of the products, especially phone cases, noting their sturdiness, strong build, and appealing designs. People appreciate the ability to customize items and the wide selection available, often finding the prices reasonable for the quality received. The delivery service is frequently praised for its speed and efficiency, with many orders arriving promptly and well-packaged. However, some customers also mentioned issues with product quality, such as designs peeling off, cases breaking quickly, or screen protectors not adhering properly. There were also occasional concerns regarding order accuracy, with incorrect items being sent or personalized details being misplaced, and some experienced longer than expected delivery times.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the overall... See more

Order

Reviewers highlight ambiguous aspects of order, with many expressing satisfaction with the ordering process,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding products to be a good value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My case is really nicely printed. I designed and customised the case myself. The only issue I had was it took me 2 weeks for my case to arrive. According to customer service this is due to backlog fro... See more

Rated 4 out of 5 stars

Overall really happy with the case and the quality of it! I got a spider man phone case for my new phone and although delivery did take a little longer than a week I couldn't be more happier with the... See more

Rated 4 out of 5 stars

I ordered a case and there was a longer wait than expected due to a backlog over the Christmas period, which I completely understand — especially as a family-run business. Sadly, the design has be... See more

Rated 5 out of 5 stars

This was my first time ordering from this brand - so I didn’t really know what to anticipate. I was very content and liked my customised accessory from Fun Cases (F1-themed bottle flask). During the p... See more


Company details

  1. Fashion Accessories Store

Written by the company

Founded in 2012, Fun Cases set off on a mission to provide the young teenagers of the world with super cool phone cases, and we're certainly on our way to doing so! Fun Cases is proudly a family run business, with a very hard-working team. We specialise in YouTuber phone cases, being named the home of the YouTuber phone cases. Having sold over 50,000 cases, satisfying hundreds of customers on a daily basis, we're one of the fastest growing phone case & accessory retailer in the UK.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing company

Amazing company. Great communication before delivery and a great product will definitely order from them again

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

A masterclass in customer service

Exceptional customer service from start to finish. When my hoodie order was delayed due to supply issues, Michael (the founder) personally emailed me with complete transparency about what was happening and when I could expect delivery.

The item arrived before Christmas as promised, and I was genuinely touched to find a chocolate selection box and personal note included as an apology.

In today's world of automation and AI, this level of personal care and attention is incredibly refreshing. The product is great, but it's the customer experience that's truly outstanding.

I highly recommend Fun Cases.

December 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic

Placing an order 2 weeks before Christmas, from the UK to Australia, I figured I'd see the order some time after the new year, knowing the Christmas rush was well and truly in full swing. How amazing that my order arrived 2 days before Christmas! Great quality, super fast shipping, fantastic customer service, second to none, best online shopping experience I've ever had, thank you!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

They were absolutely amazing

They were absolutely amazing. They had no stock of the grey hoodie I ordered but because I had mentioned in an email it was a Christmas present they sent a white one to make sure I had it on time for Christmas (of course with the option of returning and waiting for the grey one) and a box of chocolates to make up for it. The customer service is so friendly and helpful. Truly an amazing business and I’m so grateful for all that they’ve done.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing customer service and prioritised my order when asked. Really great experience.

December 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Great

Ordered from Australia and came promptly and a great product. Super helpful customer service team too, when I had a concern about my order. Everything was resolved immediately. I’d definitely recommend and order again <33

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery and customer service bad

Ordered an item on 10th December still nothing. No dispatch/est delivery. Tried to contact numerous times and have not heard back. It was a Christmas present. The website said delivery before Christmas very misleading.

December 22, 2025
Unprompted review
Rated 2 out of 5 stars

The case smells inky

The case smells inky. I've aired it since it arrived, but still the same problem. Paid out for a gift i can't use. Reported the problem and they simply said they'll pass on the info to the team. It may be fine for phone cases but I don't think the printing process is appropriate for laptop covers.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality product

Poor quality product. Ordered 2 phone cases. Both started pulling apart after only 6 weeks of use. They're not cheap so really disappointed with the quality. Company contacted and informed and refused refund.

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

5* customer service

I am giving this small company 5* even though I haven't received my order yet. They have been completely transparent with me explaining why there is a delay. What they are doing to rectify it and what plans they have in place to ensure it reaches me by Christmas. It's very refreshing to receive such honesty from a company when often you either get an automated reply or the issue is completely ignored. Well done Fun Cases 🙌👏

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Aviod if you are buying a hoodie

Purchased a hoodie, and didnt receive any info on delivey date

Emailed and was told it was printed and ready for despatch, aweek later told that they dont even have the hoodies in stock .

Honesty would have been nice due to it being a gift for xmas. Now to late to order one from elsewhere.

December 5, 2025
Unprompted review

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