Initial price was competitive and pickup to offsite location was timely enough. Some hidden charges not highlighted beforehand soured the experience for me e.g. tourist tax (ok, unavoidable but would... See more
Company replied
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The car itself was great and almost brand new. We initially booked a manual car but asked if we could upgrade to an automatic. The man at the office told us the upgrade would cost an additional... See more
Company replied
The personnel was rather grumpy and uninterested. And the car that I got was old and half-broken, with defects that they said they could not solve. At picking-up the car, the battery of the remot... See more
Company replied
The car was ok, but i have to pay for recovery the car after the official time(8 pm). Our pane was late (they know the flight nuber so they know of the late) but we landed before 8 pm and we could not... See more
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Company details
Written by the company
A Funchal Drive é uma empresa de aluguer de viaturas dedicada a oferecer um serviço simples, transparente e de confiança. Com uma frota moderna e diversificada, preparada para responder a diferentes necessidades e orçamentos, destaca-se pelo atendimento personalizado, pela qualidade do serviço e pela proximidade com cada cliente. Se procura conforto, segurança e uma experiência de aluguer sem complicações, a Funchal Drive é uma opção prática, eficiente e confiável. ✅🌍
Contact info
Rua Quinta do Leme 102, 9020-223, Funchal, Madeira, Portugal
- +351 965 322 722
- info@funchaldrive.com
- funchaldrive.com
3.1
Average
733 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
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We fell in love with the rental car.
Although we had no hope of finding a rental car on Sunday evening, they had plenty here. The gentleman there chose the car for us and it drove amazingly. We actually fell in love with how easy it was to drive and how it climbed the most difficult slopes.
August 21, 2026
Unprompted review
Cryptic communication regarding payment as a key element of the business model
Before renting a car from FunchalDrive, I read reviews here on Trustpilot stating that some customers had been charged a higher amount upon arrival because they did not have a credit card with them.
I therefore made a point of carefully reading the terms and conditions and found that they state that credit cards are accepted for the deposit, while debit cards are not.
I had booked and paid for the car rental using a Mastercard Gold, which functions as both a credit and debit card.
However, when I arrived to collect the car, I was told that this card could not be used to secure the deposit because it was not a credit-only card.
I asked the employee to show me where in the contract it stated that a card offering both credit and debit functionality could not be used. The employee searched through the terms for quite some time and eventually pointed to two separate sections: one stating that credit cards are accepted and another stating that debit cards are not accepted.
Nowhere in the contract does it explicitly state what is actually required of the payment card used to secure the deposit.
I was therefore left with the option of purchasing full insurance at a price roughly equivalent to the cost of the car rental itself. Ironically, when paying for this insurance, the payment terminal asked me to choose whether I wanted to use the credit or debit function of the very same card.
The employee told me that I could simply cancel my rental. However, when you are on holiday with your family and depend on having a car to get around efficiently, this is hardly a realistic option - and the employee was well aware of that.
Unfortunately, judging by reviews from other customers here on Trustpilot, I am not the only person who has ended up paying a significantly higher price than expected when renting through this company.
I therefore believe that this is a deliberate strategy by the company to generate additional revenue from its customers, and I find this practice deeply distasteful.
August 5, 2026
Unprompted review
Reply from Funchal Drive
Dear Jesper,
We are sorry that your experience with us was not the one you expected.
We would like to clarify that, when choosing a basic rental rate, a valid credit card in the main driver’s name is required in order to block the excess amount. Debit cards cannot be used for this purpose. Alternatively, debit cards can be accepted when purchasing one of our optional coverage packages.
The distinction between credit and debit cards, as well as the applicable rental conditions and coverage options, is available at the time of booking, before the reservation is confirmed.
We understand your comments regarding cards that offer both credit and debit functionality. However, for the purpose of the security deposit, what matters is that the card presented is a valid credit card that meets the requirements of the rental conditions.
The optional coverage package is not mandatory in itself; it is an alternative available to customers who cannot provide a credit card meeting the requirements for the deposit. For a future rental, we recommend choosing a rate with full coverage and no excess/deposit, which may be more suitable for your needs.
We regret that you felt the information was not sufficiently clear and appreciate your feedback, which helps us identify areas where we can improve the way our conditions are communicated.
Should you require any further clarification, please contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
DO NOT RENT AT Funchaldrive
They do not have a counter at the airport. The location is 15 minutes away from the airport. Additionally they charge extra 35€ for checking in after 8 pm or checking out before 8 am!!!! The worst they also charge an extra for the cleaning of the car!!!! Wtf. Do not rent at this rental, it is a robbery.
August 15, 2026
Unprompted review
Reply from Funchal Drive
Dear Claudio,
We are sorry that your experience with us was not the one you expected.
Our facilities are located outside the airport, and we provide a shuttle service between the airport and our office. This information, including the meeting point and shuttle service, is clearly indicated at the time of booking.
Regarding the €35 out-of-hours fee, this applies to vehicle collection or return outside our normal opening hours. The fee covers the availability of our staff to provide the service outside our regular schedule, and the applicable conditions are available during the booking process.
Regarding the cleaning service, our vehicles are delivered clean and are expected to be returned in the same condition. We offer an optional cleaning service for customers who prefer not to clean the vehicle before returning it.
We understand your frustration and appreciate your feedback. We aim to provide clear information about all rental conditions before customers confirm their booking.
Should you require any further clarification, please contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
NEVER RENT FROM THESE PEOPLE
There were three things that made the EXPERIENCE ABSOLUTELY TERRIBLE:
1) They trapped me with the deposit because they don’t accept either American Express or debit cards. Since I had no other cards, I had to take out another insurance policy with them (even though I already had one active)—and, funnily enough, THAT one could be paid for with a debit card…
2) They charge you €12.50 for cleaning the car?? Otherwise, you have to return it clean yourself, and if you don’t, they’ll hit you with extra fees.
3) The staff member doing the check-in for the person who was loaded AFTER me started asking ME to pay HIS OVERTIME because it was 8 PM and he wanted to clock out.
I’d say the picture is pretty disastrous.
**Never rent from these people.**
I would never rent from them again.
August 4, 2026
Unprompted review
Reply from Funchal Drive
Dear Daniele,
We are sorry that your experience with us was not the one you expected.
Regarding the deposit, for a basic rate it is necessary to present a valid credit card in the main driver’s name in order to block the excess amount. American Express and debit cards are not accepted for this purpose. Alternatively, debit cards can be accepted when purchasing one of our optional coverage packages. These conditions are clearly available at the time of booking, before the reservation is confirmed.
Regarding the cleaning service, our vehicles are delivered clean and are expected to be returned in the same condition. The €12.50 cleaning service is optional and is offered for the convenience of customers who prefer not to clean the vehicle before returning it.
As for the out-of-hours situation, we regret if the communication from our staff was not appropriate. Any applicable out-of-hours service fee is related to providing staff availability outside our normal opening hours and is clearly indicated during the booking process.
We take your comments seriously and regret that these aspects affected your overall experience. Should you wish to provide any further details, please contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
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Honest, uncomplicated and helpful
August 20, 2026
Unprompted review
Reply from Funchal Drive
Dear Jurgen,
Thank you very much for your kind review!
We are delighted to hear that you found our service honest, straightforward, and helpful.
We truly appreciate your feedback and your trust in Funchal Drive. We hope to welcome you again in the future!
Kind regards,
Funchal Drive – AutoUnion Team
Simple, hassle-free rental process. Attractive price.
August 18, 2026
Unprompted review
Reply from Funchal Drive
Dear Miroslaw,
Thank you very much for your kind review!
We are delighted to hear that you found the rental process simple and hassle-free and that you were satisfied with our prices.
We truly appreciate your feedback and your trust in Funchal Drive. We hope to welcome you again in the future!
Kind regards,
Funchal Drive – AutoUnion Team
just another day at the office
First of all, I did not mean to give a bad review and just leave it as is. but you asked for an honest reviwe multiple times, so here we go.
As read in many other comments, the hidde fees should be vommunicated more clarly. we purchased a premium gold assurance in advance for over 100€. which wasn't valid from your company and you made us pay almost another 300€ on top. worst thing was that the lady at the desk was not friendly anout it at all. she almost made me cancel everything and go with another rental company.
we didn't get the car we had ordered, but one of the same class, which is kinda okay I guess.
another part is unfortunaley the battery from our car should have been replaced before we got the car. the second day we got back from a 6hour hike and the car wouldnt start and we had to call assistance. after a 2 hour wait a really nice guy came to help and got the car running again in only 10minuets. this man saved you a star, he was super helpful and nice.
after this we had to get help from locals two more time to jump start the car. we did it ourselves because we did not mean to call for help and wait again.
to the custommer-service-team, save yourselves some dignity and to not reply with your common, we are sorry that we didn't blabla standard reply. just safe it and better start communicating more properly from the beginning on your page so future custommers wont have to pay 100€ a day to rent a car when being promised pretty much half the price.
August 12, 2026
Unprompted review
Reply from Funchal Drive
Dear Customer,
Thank you for taking the time to provide such detailed and honest feedback.
We are sorry that your experience did not meet your expectations, particularly regarding the additional coverage, the communication at the desk and the issue with the vehicle battery.
Regarding the insurance purchased through a third party, we would like to clarify that coverage purchased externally is subject to the terms and conditions of the provider and does not replace the requirements of our rental agreement. Our optional coverage packages and the conditions applicable to the basic rate are clearly presented at the time of booking.
That said, we understand your frustration regarding the additional costs and, more importantly, the way this was communicated to you. We will take your comments regarding the attitude and communication at the desk seriously.
We also sincerely regret the inconvenience caused by the battery issue and we are pleased that our assistance was able to resolve the problem quickly once contacted. We are glad, at least, that the assistance provided was helpful and that the professionalism of our colleague made a positive difference to your experience.
We appreciate your feedback regarding the clarity of our information. Our aim is to ensure that customers can understand the rental conditions and the total costs before confirming their booking.
Should you wish to discuss any aspect of your rental in more detail, please contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
# Recensione Funchal Drive
# Recensione Funchal Drive – esperienza pessima
**Compagnia assolutamente da evitare\.**
La mia esperienza con **Funchal Drive è stata pessima** e ha trasformato quello che doveva essere un momento di relax in un vero incubo\.
Avevo una **carta di credito Mediolanum** e, nonostante fosse una carta di credito, mi è stato comunicato che non poteva essere utilizzata per il noleggio\. Di conseguenza, sono stato di fatto costretto a **pagare con carta di debito e ad acquistare la copertura assicurativa proposta da loro**, sostenendo un costo molto superiore a quello originariamente previsto\.
Una situazione che mi ha fatto **perdere circa tre ore** del mio soggiorno, tempo che avrei voluto dedicare al meritato relax dopo il viaggio\.
Anche la gestione della riconsegna è stata tutt’altro che soddisfacente: avendo il volo per Milano alle **6:00 del mattino**, mi è stato chiesto di lasciare la macchina al **parcheggio n\. 7 dell’aeroporto**, sostenendo anche **un ulteriore costo**\. Il servizio di trasferimento da/per l’aeroporto, inoltre, l’ho trovato **pessimo e assolutamente inadeguato**\.
La cosa che trovo ancora più spiacevole è che **Funchal Drive mi è stata assegnata dal tour operator a mia insaputa**, perché inserita nel pacchetto acquistato\. Se avessi saputo in anticipo quale compagnia sarebbe stata utilizzata, avrei scelto senza dubbio un altro operatore\.
Tra l’altro, leggendo successivamente le recensioni online, ho riscontrato che **anche altri clienti hanno lamentato problematiche simili relative alle carte di credito, ai costi aggiuntivi e alle coperture assicurative*
**Il mio consiglio è molto semplice: evitate Funchal Drive\.** Per il futuro sceglierei compagnie di noleggio più conosciute e strutturate, come **Goldcar o altri grandi operatori internazionali**, verificando sempre prima le condizioni relative alla carta di credito, alla franchigia e alla riconsegna\.
**Sconsiglio vivamente questa compagnia\.**
# Funchal Drive Review – very poor experience
**A company to absolutely avoid\.**
My experience with **Funchal Drive was extremely negative** and turned what should have been a relaxing moment into a real nightmare\.
I had a **Mediolanum credit card** and, despite it being a credit card, I was told it could not be used for the rental\. As a result, I was effectively forced to **pay with a debit card and purchase their insurance coverage**, incurring a much higher cost than originally expected\.
This situation caused me to **lose around three hours** of my stay—time I would have preferred to spend enjoying a well\-deserved rest after my trip\.
The return process was also far from satisfactory: with a flight to Milan at **6:00 a\.m\.**, I was asked to leave the car at **airport parking lot no\. 7**, which also involved an **additional fee**\. Furthermore, I found the airport transfer service **very poor and completely inadequate**\.
What I find even more frustrating is that **Funchal Drive was assigned to me by the tour operator without my knowledge**, as it was included in the package I purchased\. Had I known in advance which company would be used, I would have definitely chosen a different provider\.
Moreover, after reading online reviews, I discovered that **other customers have also reported similar issues regarding credit cards, extra charges, and insurance coverage**
**My advice is very simple: avoid Funchal Drive\.** In the future, I would choose more well\-known and established rental companies, such as **Goldcar or other major international operators**, always carefully checking the terms regarding credit cards, excess, and return conditions\.
**I strongly do not recommend this company\.**
August 8, 2026
Unprompted review
Reply from Funchal Drive
Gentile Francesco,
Ci dispiace sapere che la sua esperienza non abbia soddisfatto le sue aspettative.
Desideriamo chiarire che, per le tariffe base, è necessario presentare una carta di credito valida intestata al conducente principale, affinché possa essere bloccato l'importo della franchigia. In alternativa, accettiamo carte di debito mediante la sottoscrizione di uno dei nostri pacchetti di copertura opzionali.
Tutti i requisiti relativi alle carte, alla franchigia, alle coperture e alle condizioni di noleggio sono chiaramente disponibili al momento della prenotazione, prima della conferma della stessa.
Per quanto riguarda la riconsegna fuori dall'orario normale, le relative condizioni e gli eventuali costi vengono indicati durante la prenotazione. Tali costi sono legati alla disponibilità del nostro personale per garantire il servizio al di fuori del normale orario di apertura.
Ci dispiace inoltre per il tempo di attesa e per l'inconveniente relativo al servizio navetta. Prendiamo sul serio i suoi commenti e li utilizzeremo per migliorare il nostro servizio.
Per un prossimo noleggio, le consigliamo di scegliere una tariffa con copertura assicurativa senza franchigia e senza deposito, che potrebbe essere più adatta alle sue esigenze.
Qualora desiderasse ulteriori chiarimenti, non esiti a contattarci all'indirizzo info@funchaldrive.com.
Cordiali saluti,
Funchal Drive – AutoUnion Team
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The personnel was quite rude
The personnel was quite rude and unprofessional. They did not respond my calls or messages, then they were quite late for the pick up and took a lot of time to check me in. Comparing to other companies the experience was very bad, and I will never come again.
August 15, 2026
Unprompted review
Reply from Funchal Drive
Dear Kirill,
We are sorry that your experience did not meet your expectations.
We sincerely apologise for the delay in the pickup, the difficulty in reaching our team, and the time taken to complete your check-in.
Should you wish to provide us with any further details, please do not hesitate to contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
Reply from Funchal Drive
Dear Manfred,
Thank you very much for your kind review!
We are delighted to hear that you found our staff helpful and that you were satisfied with our service.
We truly appreciate your feedback and your trust in Funchal Drive. We hope to welcome you again in the future!
Kind regards,
Funchal Drive – AutoUnion Team
Smooth and good service
We were very pleased with the service we got.
The booking process went very smooth online, as well as the actual online registration for driver etc. This made the whole delivery process on arrival supersmooth and simple.
On arrival at the airport, we did have to wait for 30-45 mins due to large influx of customers, but then on our way with the shuttle. Only point of improvement would be clarity of pickup and the driver aware of his customers which seemed not the case at that time.
We did receive a similar car, which was in line with our expectations and the trunk was even a bit bigger.
Car worked fine without question or any issues.
Also the handing in process went smooth again, as well as the shuttle delivery back to the airport. Overall very happy with the service!
August 2, 2026
Unprompted review
Reply from Funchal Drive
Dear Raf,
Thank you very much for your excellent review and for sharing such detailed feedback!
We are delighted to hear that you were very satisfied with the booking process, the vehicle, and the overall rental experience. It is great to know that the online registration helped make the delivery process smooth and simple.
We also appreciate your constructive feedback regarding the airport pickup and communication with the shuttle driver. We will take your comments into consideration as we continue to improve our service.
Thank you once again for choosing Funchal Drive and for your trust. We hope to welcome you again on your next visit!
Kind regards,
Funchal Drive – AutoUnion Team
Efficient and polite.
Picked up from the airport, car was ready to go when we got to the office (5 mins away) and a very simple checkout plus driven back to the airport. Friendly and efficient. No complaints.
August 11, 2026
Unprompted review
Reply from Funchal Drive
Dear Tom,
Thank you very much for your excellent review!
We are delighted to hear that you were satisfied with our airport transfer service, the quick check-in and check-out process, and the friendliness and efficiency of our team.
It is great to know that everything went smoothly and that you had no complaints. We truly appreciate your trust and your kind feedback.
We hope to welcome you again on your next visit!
Kind regards,
Funchal Drive – AutoUnion Team
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I payed more Money (~400€) because the…
I payed more Money (~400€) because the assistant told me wrong options, and in the end he gave me a Better car, in this way he "solved the problem".
August 18, 2026
Unprompted review
Reply from Funchal Drive
Dear Evgeny,
Thank you for sharing your feedback..
We take your comments regarding the information provided by our staff very seriously. We understand that clear and accurate information about the available options and any additional costs is essential when making a decision about your rental.
We are pleased that you received a vehicle from a higher category.
If you would like us to review the details of your rental, please contact us at info@funchaldrive.com
Thank you for bringing this to our attention.
Kind regards,
Funchal Drive – AutoUnion Team
The car itself was great
The car itself was great and almost brand new. We initially booked a manual car but asked if we could upgrade to an automatic. The man at the office told us the upgrade would cost an additional €84, which we agreed to.
However, when the woman came to deliver the car, we were suddenly told the additional cost was €114. She called the office to check and was told that €114 had supposedly been communicated from the beginning. This was disappointing, as there were two of us present when the €84 price was clearly agreed upon.
The €30 difference itself isn't a huge issue, but changing the agreed price afterwards and then claiming that a different amount had been communicated from the start didn't feel very fair.
Other than that, we were very happy with the car itself.
August 17, 2026
Unprompted review
Reply from Funchal Drive
Dear Thim,
Thank you for taking the time to share your feedback.
We are pleased to hear that you were very happy with the vehicle and that it was almost brand new.
We are sorry, however, about the confusion regarding the automatic transmission upgrade and the difference in the price communicated to you. We understand that this situation was disappointing, especially when you had understood that the agreed amount was €84.
If you would like us to look into the specific details of your rental, please do not hesitate to contact us at info@funchaldrive.com.
Thank you once again for choosing Funchal Drive and for your positive comments about the vehicle.
Kind regards,
Funchal Drive – AutoUnion Team
Reply from Funchal Drive
Dear Mathias,
Thank you very much for your kind review!
We are delighted to hear that everything went well and that you found our staff friendly.
We truly appreciate your feedback and your trust in Funchal Drive. We hope to welcome you again on your next visit!
Kind regards,
Funchal Drive – AutoUnion Team
I dislike being charged an additional…
I dislike being charged an additional 30€ fee for collecting the car after 7pm without any prior notice. I understand the reason, but feel like I was not given proper notice.
August 16, 2026
Unprompted review
Reply from Funchal Drive
Dear Duarte,
Thank you for taking the time to share your feedback.
We are sorry that the €30 out-of-hours service fee was not sufficiently clear to you before your rental.
We would like to clarify that this fee applies to vehicle collections or returns outside our normal opening hours and is intended to cover the availability of our staff to provide the service outside our regular operating schedule.
The applicable out-of-hours conditions and fees are available for review during the booking process, before the reservation is confirmed.
We understand your concern and appreciate your feedback, as we are always looking for ways to make the information provided to our customers as clear as possible.
Thank you once again for choosing Funchal Drive.
Kind regards,
Funchal Drive – AutoUnion Team
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Competitive initial price, but be wary of hidden extras
Initial price was competitive and pickup to offsite location was timely enough. Some hidden charges not highlighted beforehand soured the experience for me e.g. tourist tax (ok, unavoidable but would be good to have known in advance), cleaning fee (this is a new one for me in all my years renting and was either €12 upfront or €25 on return at their discretion, even if you kept it clean), plus €35 to drop-off at the airport directly to the cheapest parking area, as we were on an early flight. All of this put a bad taste in the mouth. The car was fine.
July 30, 2026
Unprompted review
Reply from Funchal Drive
Dear Joe,
We are sorry that your experience did not fully meet your expectations.
We are pleased to hear that you found our initial price competitive, that the shuttle service worked well, and that you were satisfied with the vehicle.
Regarding the additional charges mentioned, we would like to clarify that the tourist tax is imposed by the Regional Government and is not an optional charge from our side. It applies to car rental companies in the region.
As for the cleaning charge, our vehicles are delivered clean and are expected to be returned in the same condition. For the convenience of our customers, we offer an optional cleaning service, so that customers do not have to worry about cleaning the vehicle at the end of the rental.
The €35 charge relates to our out-of-hours service and applies when the vehicle is collected or returned outside our normal opening hours. This fee covers the availability of our staff to provide the service outside our regular operating schedule, and is not a charge based on the distance to the airport.
We would also like to clarify that all applicable rental conditions, fees and optional services are available for review at the time of booking, before the reservation is confirmed.
We regret that these aspects affected your overall impression of our service and appreciate you taking the time to share your feedback.
Should you require any further information, please do not hesitate to contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
⭐ Very disappointing experience
⭐ Very disappointing experience – be careful about additional charges
I booked a rental car in Madeira for around €370. However, by the time I returned the vehicle, the total cost had increased to approximately €870.
The main issue was the additional insurance. I was told that I had to take this insurance because my bank card was a debit card rather than a credit card. I was made to understand that I had no choice if I wanted to rent the car, so I had to accept the additional cost.
In my opinion, this should have been made completely clear before the rental. Customers should know exactly what they will have to pay before collecting the vehicle, especially when the additional cost is several hundred euros.
On top of this, when I returned the car, I was charged €35 for a transfer to the airport, even though the airport is less than 2 km away. I found this charge excessive for such a short distance.
I am not leaving this review because of the car itself, but because of the way the additional charges were handled and communicated.
My advice to future customers: carefully check the conditions regarding debit/credit cards, insurance and airport transfers before booking, and make sure you know the final price before accepting the rental.
Unfortunately, based on my experience, I cannot recommend this rental company.
August 17, 2026
Unprompted review
Reply from Funchal Drive
Dear Hamann,
We are sorry that your experience did not meet your expectations.
When choosing a basic rate, it is necessary to present a valid credit card in the main driver’s name in order to block the excess amount. Alternatively, we accept debit cards when purchasing one of our optional coverage packages. All relevant information regarding the rental conditions, including the requirements concerning credit and debit cards and the available coverage options, is available for review at the time of booking.
We would also like to clarify that all our optional products and coverage packages are a matter of the customer’s choice. For your next car rental, we recommend choosing a rate without excess, as this may better suit your needs and avoid the need for a credit-card deposit.
Regarding the €35 charge, this is not a fee based on the distance to the airport. It refers to the out-of-hours service, applicable when vehicle collection or return takes place outside our normal opening hours. This charge covers the availability of our staff to provide the service outside our regular operating schedule.
All these conditions and applicable charges are clearly available at the time of booking, allowing customers to review the rental terms before confirming their reservation.
We regret that you were dissatisfied with your experience and appreciate your feedback.
Should you require any further information, please do not hesitate to contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
Grumpy personnel and car with defects.
The personnel was rather grumpy and uninterested. And the car that I got was old and half-broken, with defects that they said they could not solve.
At picking-up the car, the battery of the remote control/keys was as-good-as empty, warning about this is the car's display.
Furthermore, in the car's display error-messages about problems with the airbag, and the tire pressure. These could not be removed or resetted.
None of the buttons on the steering wheel was working, and not even the claxon.
They said this was 'normal' for this brand/type of car, and they cannot fix this.
This gave me a rather unsafe feeling.
August 1, 2026
Unprompted review
Reply from Funchal Drive
Dear Hendricus,
We are sorry that your experience did not meet your expectations.
We take your comments regarding the condition and safety of the vehicle very seriously. All our vehicles are regularly inspected and maintained in accordance with the manufacturers’ recommendations to ensure their proper operation and, above all, the safety of our customers.
We are therefore concerned by your comments regarding the warning messages, steering-wheel controls and horn. These are not matters that we consider to be normal, and we regret that you were given this impression during your rental.
We sincerely apologise for the inconvenience and, in particular, for the feeling of insecurity you experienced. Customer safety is always our priority.
Should you require any further information please do not hesitate to contact us at info@funchaldrive.com.
Kind regards,
Funchal Drive – AutoUnion Team
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