Funded Futures Family Reviews 

Extremelly respnsonsive customer service. TEE resolved my issue within 2 minutes!

I was having issues finishing the completion of my account as the code was not being sent and I contacted customer care and Tee had the matter rectified immediately. Very swift response time.

Thanks to Bhadmus for his support; very kind and helpful. 100% he resolved my issue quickly.

Supporting is quickly

FFF is working very well for me because it is seamlessly integrated with Wealthcharts and has eval and payout rules that are clear and achievable. Payout is fast - never more than a day or two. And most importantly, the support team responds quickly and is very knowledgeable. Fin does a great job responding immediately, then directing the concern to the right department. Nick quickly helped me when I accidentally bought a reset credit instead of resetting blown account directly, got me back to trading that account in no time. Most recently, Ash helped me understand why a payout wasn't being approved due to micro-scalping, and advised me on how to resolve it (which I did).

Shubh and Ash was so helpful and quickest response, i really like these guys and FFF, thanks for having me

Timothy from support was quick and helpful when I needed it!

TIMOTHY made my experience smooth easy and friendly. Timothy jumped in to help with my verification and provided excellent customer service

very good answer and fast . thanks daniel .

I've some issues with my account. This guy Ash came, & get it settled promptly. If I remember correctly, Ash has assisted me before. Thanks Ash.

Kenny helped me very quick and was very kind. Resloved issue within 3 minutes. Thank you Kenny.

Only a review on their support. It was quick and Timothy sorted my issue very efficiently.

Technical glitches got sorted out pretty quick - shout out to Kenny who was patient and responsive to my dilemma.

I was alerted that there was a hedging violation and that my 5 $150k S2F accounts had been closed. I double checked my Tradovate order log to confirm because I didn't think I hedged. My Tradovate order log showed that there was no hedging. I sent them the logs proving that there was no hedging and explained that their system must have made an error. They ignored the evidence and completely blew me off. I had to file a chargeback with my bank.

I would be very careful with this site, they are not trustworthy. There are much more reputable prop firms out there.

*Update: I want to address the response from Funded Futures Family to my review. I contacted support directly, I was respectful, and I provided undeniable evidence that I did not break any rules. The support team disregarded the evidence that I provided, and they closed my ticket instead of doing a thorough investigation. If it was actually true that FFF takes these matter seriously, then the matter would have been resolved because it was very straight forward. They did not take accountability for their system's erroneous flagging of a legitimate trade, and instead closed the accounts that I paid good money for. And regarding the chargebacks, you did not honor your part of the agreement, therefore your terms and conditions mean nothing.

Great experience with this firm so far. Nice looking dashboard, prices are great and the customer service is amazing. Had a minor glitch trying to login at first but I contacted the live chat and Kenny sorted the problem asap!

5-star for a simple question that required a timely and simple solution and Shubh was able to do just that. Having troubling connecting my account and as an avid trader I dont want to wait long to solve a problem that isnt a big deal. Luckily Shubh was able to answer promptly and my impatience was greeted with timely responses.

Thanks Nick for your outstanding service. My passed evaluation velocity account was stuck in verification process and not getting converted. Nick helped me to fix that with ease.

ANKUR helped me out really quickly and set me up thanks great service

After buying multiple accounts with them, they decided they don't want people from my country again, I understand they can decide who they want to trade with them, but when you know you don't need people from our country you shouldn't take money from us in the first place.