Funding Circle Reviews 16,746

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the process seamless and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide relevant information, explain options, and offer support throughout the application. The service is frequently described as efficient and quick, with reviewers appreciating the fast decision-making and swift access to funds. However, some customers also noted issues with the application process, describing it as laborious and time-consuming. A few other people also felt that the company was unhelpful and unprofessional when they needed support, particularly when facing business challenges, leading to feelings of being let down.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

Service

Consumers generally report positive experiences with the service. Many reviewers highlight the efficiency,... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the application process simple,... See more

Response time

Reviewers highlight positive aspects of response time, often noting quicker responses compared to traditional... See more

Based on these reviews

Rated 5 out of 5 stars

From the initial email inviting us to apply the whole process was quick and hassle free. We were approved instantly and the funds are due within the next day or so. Friendly email communication and a... See more

Rated 5 out of 5 stars

Thomas and the team at Funding Circle have been great from start to finish. We requested funding for our next stage of growth in the business and the process was smooth throughout. We are looking forw... See more

Rated 5 out of 5 stars

Matthew Deary was fantastic! He helped us without any discomfort, despite many clerical errors on our part. He made the process seamless and helped in availing the loan faster than expected. Thanks

Rated 5 out of 5 stars

The process from my first contact with Josh was straightforward, clear & concise. The decision was made very quickly and I was not pestered to make an instant decision. Josh was very professional... See more


Company details

  1. Non-Bank Financial Service

Written by the company

Funding Circle is a leading UK lending platform for SME borrowers. Established in the UK in 2010, and now the leading lending platform to SMEs, Funding Circle has extended more than £14.6bn in credit to over 110,000 businesses in the UK. Helping the economy to grow, businesses can access fast, fair and transparent finance, and investors can earn attractive returns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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Rated 1 out of 5 stars

A shocking experience of this company…

A shocking experience of this company where I am being contacted by them, they are looking for a firm located a significant distance from me. They insist I am the director of a company I have never heard of and are not interested in checking companies house to verify this. I would absolutely not recommend this company and am now very concerned about the implications of this breach in data. I was assured they would contact me to discuss this yet I am still waiting for their call.

March 16, 2026
Unprompted review
Funding Circle logo

Reply from Funding Circle

Hi there,

Thanks for reaching out. We are sorry to hear you’ve had a negative experience with us. We would like to speak with you to address your concerns, please send us an email on contactus@fundingcircle.com.

The Funding Circle Team

Rated 5 out of 5 stars

Needed the funding fast due to…

Needed the funding fast due to expanding buisness quicker than expected application went in on Monday and by Thursday it was all completed and funding in bank account just in time to pay a deposit on a new property (renting of course!)

March 13, 2026
Rated 5 out of 5 stars

So Helpful

The 2nd time we have used Funding Circle and on both it was so easy with staff being so helpful,
Highly recommend

March 13, 2026
Rated 5 out of 5 stars

Absolutely professional and simple

Absolutely professional and simple
Process the call handlers all polite
And helpful I would recommend
Them far higher than a bank manager
That doesn’t seem to understand
Business people and traders needs
Of today ,

March 13, 2026
Rated 5 out of 5 stars

Our account manager Melisa was…

Our account manager Melisa was extremely helpful as we went through the application process. She called us as soon as we made our initial application and talked us through the information that we would need to provide. She kept us informed at every stage. Thank you for your guidance

March 4, 2026
Rated 5 out of 5 stars

Brilliant service

Great company to deal with
Everything explained clearly
And process very straight forward
Great communication throughout and the guys I spoke to were very helpful
Wish I had known about them years ago when I set up my business
Big thumbs up

March 12, 2026
Rated 5 out of 5 stars

I have used these guys before.

I have used these guys before.
Absolutely spot on, got me a great rate with a payment plan, way
within our monthly budget. They always ring back and explain everything in detail. Highly recommended...

March 12, 2026

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