I wouldn't even give this company a star. Submitted a complaint and they have still not responded yet I know they are going into administration so will not respond to anyone. The phone lines are... See more
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Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline. The downsides to this are t... See more
Company replied
Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and exp... See more
Company replied
Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have sp... See more
Company replied
Company details
Written by the company
Fund Ourselves is a UK high-cost short-term loan provider offering direct and peer-to-peer lending, providing short-term loans through our online application process. We are a group of passionate FinTech experts, coupled with a friendly customer support team with a shared vision to make a difference in the underserved consumer credit market. We aim to make credit accessible to those who need it and make financial lives simpler, better, and more convenient.
Contact info
Unit 1d, 36 Woodstock Grove, W12 8LE, London, United Kingdom
- 08000318169
- hello@fundourselves.com
- fundourselves.com
3.7
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I needed cash for an emergency…
When I needed cash for an emergency fundourselfs was there to help me out even with having a not so great credit score
January 31, 2024
Reply from Fund Ourselves
Hello Shane.
Thank you so much for the 5 star rating!
We are happy to know we were able to assist you and we hope everything is now back to normal.
All the best.
Fund Ourselves team
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Consistent lending
Consistent lending, supporting when change dates for payments, now more financially secure looking ing returning favour in investing
January 31, 2024
Reply from Fund Ourselves
Hello Jason.
Thank you so much for the wonderful review and we are happy to know we were able to help when you needed us.
We appreciate you thinking about investing in Fund Ourselves and we are over the moon knowing that we made such a difference.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Benjamin.
Thank you so much for the 5 stars!
We are glad we could meet your needs and expectations and we hope we fixed everything.
All the best and thank you for the recommendation.
Fund Ourselves team
Reply from Fund Ourselves
Hello Melissa.
Thank you so much for taking the time out of your day to share your feedback and rate us 5 stars!
We are glad we could make such an impact and we appreciate your recommendation.
All the best and thank you once again.
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you so much for rating us 5 stars!
It is our pleasure that we could help you, and we hope we met all of your expectations.
All the best and thank you for your time.
Fund Ourselves team
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Paid 2 x loans back no issues but…
Paid 2 x loans back no issues but rejected on the 3rd occasion so will take my custom elsewhere thanks
January 20, 2024
Reply from Fund Ourselves
Hello Ian.
Thank you so much for taking the time out of your day to share your feedback and we apologise we could not assist you again.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
We apologise once again that we were unable to help you on this occasion.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Ian.
Thank you so much for the 5 stars and we are glad we could help.
We hope we helped in the process of increasing your credit score and also fixing any emergencies you had.
All the best.
Fund Ourselves team
They are there in times of need
They are there in times of need, though their rate is quite high
January 27, 2024
Reply from Fund Ourselves
Hello Mike.
Thank you so much for sharing your feedback and we are glad we could assist you in your time of need.
We hope we could fix your emergencies and we apologise that we could meet all of your expectations.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello William.
Thank you so much for sharing your feedback with us and the community and especially for the 5 stars!
We are happy to hear you saved some money on your interest by repaying early with no extra fees or charges and we hope we could exceed your expectations.
All the best.
Fund Ourselves team
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Expensive but works really well if you…
Expensive but works really well if you need it. Easy to pay off early or delay payments by 3 days
January 27, 2024
Reply from Fund Ourselves
Hello Mike.
Thank you for the 5 stars!
We are glad we could help you when you needed it and we hope we provided you with a pleasant experience.
All the best.
Fund Ourselves team
Great service
January 18, 2024
Reply from Fund Ourselves
Hello.
Thank you so much for the 5 stars!
We are glad you found our services great and we appreciate you sharing your feedback with us and the community.
All the best.
Fund Ourselves team
Even when my credit is bad having trust…
Even when my credit is bad having trust in me to pay the favour back👍
Much appreciated as most won’t
January 25, 2024
Reply from Fund Ourselves
Hello Michael.
Thank you so much for putting your trust in us and it is our pleasure we were able to assist you.
We hope we met your expectations and we also hope we could fix all of your emergencies.
All the best.
Fund Ourselves team
Very happy with the service so doing…
Very happy with the service so doing another loan with them
January 25, 2024
Reply from Fund Ourselves
Hello Jean.
Thank you for rating us 5 stars!
We are glad we could leave another customer happy as we work hard to make sure all of our customers are satisfied with our services.
We appreciate your time and thank you for choosing us.
All the best.
Fund Ourselves team
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Reply from Fund Ourselves
Hello Jemma.
Thank you for the 5 stars!
We appreciate the kind words and for sharing this with us and the community.
We are glad you had an easy journey with our services and we hope we exceeded your expectations.
All the best.
Fund Ourselves team
I totally agreed with Paul regarding…
I totally agreed with Paul regarding respect for good customer. I also tried to borrow after paying off in full, not missing a payment. At which point you deemed a customer to be reliable and responsible. They even lied when I requested a link to renew my login password, no email was sent. I tried several times. My situation had not changed. I am disgusted with their treatment and attitude.
January 25, 2024
Unprompted review
Reply from Fund Ourselves
Hello.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
We apologise we were unable to help you on this occasion.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Salim.
We are happy to know you had a quick experience with our services and we hope we could fix your emergencies.
Thank you for your time and for the 5 star rating!
All the best.
Fund Ourselves team
Great company
January 11, 2024
Reply from Fund Ourselves
Hello Rob.
Thank you so much for rating our company so highly and for sharing your rating with us and the community.
We are glad we could make an impact.
All the best.
Fund Ourselves team
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disgusting company who show no loyalty…
disgusting company who show no loyalty to their customers. I have had past loans with them which i have payed back in full, on time and in some cases early. Yet when i reapply for a loan and all my financial situations are exactly the same as when they have accepted me for loans they suddenly say no without having the decency or good manners to explain why not. They treat good paying customers exactly the same as people who default on their loans. I even emailed them asking for a manager to phone me to discuss this yet they dont even have the good manners to do this. They make out they treat everyone fairly and look at each application properly. Well my experience has proved they dont. Loyalty in any other line of buisness is rewarded with loyalty. NOT BY FUNDOURSELVES. Steer clear if you want fair treatment and service.
January 18, 2024
Unprompted review
Reply from Fund Ourselves
Hello Paul.
Thank you for sharing your feedback, and we apologise that we could help you on this occasion.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
All the best and we aplogise once again.
Fund Ourselves team
Simple and straight forward
January 16, 2024
Reply from Fund Ourselves
Hello.
Thank you so much for taking the time out of your day to rate us.
We appreciate the 5 stars, and we are glad to hear you had a simple and straightforward journey with our services.
All the best and thank you once again.
Fund Ourselves team
Very easy process
Very easy process. Money was in my account within the hour. Paid the loan off early at an excellent discount rate. Would definitely recommend and would use again.
January 15, 2024
Reply from Fund Ourselves
Hello.
Thank you so much for the 5 stars!
We are happy to hear you saved some money on your interest by repaying your loan early.
We are glad you had an easy experience with our services, and we appreciate the recommendation.
All the best.
Fund Ourselves team
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