Funk Supplement Shop Reviews 289

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I bought a product months ago for £5.99 and every month they try to deduct £59.99 from my account. This is absurd. Beware of this fraudulent company.

Rated 1 out of 5 stars

Please don’t not take money from my account, you’ve taken money from me on 5 occasions, totally to just under £300 I don’t recall agreeing to you continuing to take money. This is disgraceful, if your... See more

Rated 4 out of 5 stars

My orders were received just fine. I'm not body aware enough to recognize the efficacy of Ultra Shred, but I do notice reduced appetite after taking it, which makes it challenging not to skip meals.... See more

Rated 1 out of 5 stars

Title: Still No Refund After Nearly a Year — Very Disappointed I placed an order with Funk Supplements on November 20, 2024. The parcel was misdelivered abroad and returned to the company... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Your trusted supplement brand.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Customs Delay - Not normal service from prior experience

The manner in which the packing list on this occassion was adhered to the side of package resulted in contents not being displayed / missing a customs declaration form. Subsequently customs could not determine contents were food supplement resulting in a 3 week delay for customs clearance and multiple emails to courier to enable clearance to be achieved.
Previous delivery did not have this problem.Please ensure contents information are readily available on a customs declaration form / displayed on packages for international deliveries.

September 1, 2021
Rated 5 out of 5 stars

Please for me your services are great…

Please for me your services are great and I like them. I have rated your services 5 star to indicate how satisfied I am. I am yet to conclude though with the purchase I have made and when I will receive them, then I can conclude that your services deserve five star rating indeed

August 24, 2021
Rated 2 out of 5 stars

Confusing and misleading pricing

Confusing and misleading pricing. You stated $69 plus $10 shipping. Then charged $79 and $18 for shipping.

August 22, 2021
Funk Supplement Shop logo

Reply from Funk Supplement Shop

Hi Rob,
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and will reach out to you via email with further information.

Rated 1 out of 5 stars

I was sent an email inquiring if I…

I was sent an email inquiring if I would like to modify my subscription and when I responded that I wanted to freeze my subscription because I had a surplus of product, the order was filled anyway.

August 12, 2021
Funk Supplement Shop logo

Reply from Funk Supplement Shop

Hi Ted,

Thanks for taking the time to leave us a feedback. We really appreciate it as this will help us to serve you better in the future. We really apologize for the inconvenience you have experienced with us and would like to make things right. I have sent you an email with some information regarding your subscription. I kindly ask that you have a look and reply accordingly.

Looking forward to hearing from you.

Kindest regards
Kadesha

Rated 5 out of 5 stars

BCAA Tall Container Stresses Me

Overall, I'm completely satisfied. HOWEVER, I have a very minor issue about the size of the BCAA container. It's so tall and deep that I always have problem scooping. The powder content is not even half the size of the tall can. Why can't you make the container half of it's current size? Makes it a lot easier without causing a mess. Yeah it's just a minor issue but...

August 11, 2021
Rated 4 out of 5 stars

You gotta give an option to order…

You gotta give an option to order supplements without having to log in. It does give such an option, but when you finish entering payment info and click "place order", it gives you an error message in red, saying you need to log in.

August 8, 2021
Rated 5 out of 5 stars

I have a number minor issues.

I have a number of minor issues since I started using the supplement shop, most I admit were down to myself not quite understanding. however the responce I recevied each time was prompt, polite and helpful, most inportantly with a statisfactory resolution. So thank you team keep up the good work.

August 8, 2021

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