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FunPay Reviews 29,507

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TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly interface and the overall security of the platform, especially appreciating the transaction control after payment. Many consumers praise the customer support for being responsive, helpful, and fair in resolving issues, with some noting its speed. People often describe the service as excellent for buying and selling digital items, emphasizing its reliability and efficiency. However, some customers were not happy with the scammer protection, mentioning issues related to fraudulent activity and concerns about account security, which sometimes led to negative consequences for users. Some people also felt that the support could be slow or that accounts were randomly locked without clear reasons, particularly when attempting purchases with credit cards.

What people talk about most

Website

Users describe ambiguous interactions with website. Many customers praise the platform as a great and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the fast, responsive, and... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the platform for its... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service, citing user-friendly... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the secure escrow system, fast... See more

Based on these reviews

Rated 5 out of 5 stars

I have been buying and selling on this site for several years now. If you are not trying to deceive anyone, you will always be fine! Although the support is not very fast, it always understands con... See more

Rated 5 out of 5 stars

I have been using Funpay for around two or three weeks now and although I had a slight initial problem adding funds (probably because I`m so paranoid) once I got that done I have had a very positive e... See more

Rated 5 out of 5 stars

Perfect trade platform. User-friendly interface, WORKING tech support (its rarity these days), alot of offers - do you need something beside all of this? I dont think so.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
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1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

The site may be better than it is

It's not a bad website, but there's an unfair rule!!! Point 3.2.2.!!!!! The seller is deceiving you, and you have all the evidence, but for some reason, they're returning 50% of what you paid. Why didn't the seller inform you about this immediately!? This flaw is disappointing. The platform has been reviewing my application for a month, and they are still reviewing my second application since March! Please be careful!

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

FunPay scam buyers

Order id: #JEGL424U

Bought a Roblox account for approximatey 30$, 2 weeks after that account was recovered by seller and FunPay didn't do refund or anything like that. My money is gone same as dozens of people who also got same problems under seller's reviews. FunPay doesnt do a shit about that and surely don't even want to do anything.

Conclusion: Please be aware of this platform and its way better to purchase somewhere else like Playerok or similar to it.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

In one year of using this service i haven't encountered any issue that couldn't be fixed through communication.

April 19, 2026
Unprompted review

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