Ok. So first of all @funzpoints if ya wanna return some of our money to the account with email Wattsjorden1990 @gmail.com that would be cool. I read on here some others also got money "secured" by fun... See more
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Review summary
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I’ve won a little here and there but now they have instant payouts I haven’t won anything substantial
Cool games but nearly impossible to win anything. And I like how on the reviews when people say something about it they reply as if you don’t like it to exclude yourself from it. Nice lol. Won’t be pl... See more
Company replied
Company details
Written by the company
Social gaming made easy & free!
Contact info
Canada
- funzpoints.com
2.7
Poor
433 reviews
Replied to 1% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely Love Funzpoints!
I absolutely Love Funzpoints. I play on several online social casinos and Funzpoints is by far my favorite. Been playing for a few years now. Customer service is top notch. Lots of games and they are always adding new ones. Withdrawals are seamless and now they offer 30min Withdrawals as well as the usual 24hr Withdrawal. No minimum to cash out. The extra 500 premium on top of your first purchase on Sundays is awesome. I've won and redeemed so many times. If you're looking for a fun social casino Funzpoints is where it's at!!
June 21, 2024
Reply from Funzpoints
Hi Sebrina, thank you for the kind words! We are happy to hear you have been pleased with our customer support team and our instant debit feature. Have a good day, Funzfriend!
To those 1 or 2 stars reviewers, Boo hoo loser
Some features like the super fun zone bonus I do miss. But they offer a much better perk now with their instance withdrawals that they now have .. 4 in a day !! So wow I been with funzpoints when I started actually putting time into these online social casinos. And the time spent was always fair and honest I can say.
Sure Daily bonus isn't a thing here.. but it makes more sense to enjoy a game with more than a dollar to play with like some daily bonus give. Plus it shows how much more original funzpoints can really be than these site with all the same games but different titles.
What a privilege everytime I hear their theme music before I play.
To all the funz crew and people who make this site so exciting to play.
Thank you
(PhunYeah)
June 20, 2024
Unprompted review
Reply from Funzpoints
Hi there, thanks for the kind words! We are happy to hear you have been pleased with your Funzpoints experience and our instant debit feature. Have a good day, Funzfriend!
Happy Happings
Happy every time I play
Its seems easy to win
Helpful when I need
June 1, 2024
Unprompted review
Reply from Funzpoints
Hi Teresa, thanks for the kind words! We are happy to hear you have been pleased with your Funzpoints experience. Have a good day, Funzfriend!
Well for my final review on my…
Well for my final review, with my past and present experiences,I’m almost at my quitting point because I have MY final conclusion : is what u WIN they Take back on way or another, reminds me that these games are designed for them...not for us .. which should be logical. Signing off ! thank you all very much for listening. I hope never to write again. I’m working on it. Good luck in your games….cynthia Peace🙌
May 30, 2024
Unprompted review
Reply from Funzpoints
Hi Cynthia, we are sorry to hear you haven't been happy with our processes. We do understand that we might not be for everyone, and we are sorry to hear that we are not for you.
Used to be my favorite site....NOT…
Used to be my favorite site....NOT ANYMORE!! YALL REALLY NEED TO GO BACK TO HOW YOU WAS. NEVER PAY OUT AND WE HAVE TO PLAY 50 PLUS BUCKS FOR ACCOUNT REVIEWS! NOT WORTH IT!!!!
May 26, 2024
Unprompted review
Reply from Funzpoints
Hi Kylie, thanks for your feedback. We have not made any changes to our website that make it function differently. We can assure you that Funzpoints follows all sweepstakes rules and regulations.
The games are very basic and you never…
The games are very basic and you never really get a big hit on any of them . There's no promotions except on Sunday you get an extra $5 but never any deals for packages at all . They don't give you any free money only tickets and coins ,really not that fun at all
May 24, 2024
Unprompted review
Reply from Funzpoints
Hi Alonia, thanks for your feedback. We have weekly promotions, holiday wheels, and weekly facebook giveaways. We also have an account review program. Please reach out to support if you have any questions regarding these topics!
Why would anyone play here
Why would anyone play here? All of the games are home made trash. No way to check the RTP or max win.
May 24, 2024
Unprompted review
Reply from Funzpoints
Hi Adam. We appreciate you taking the time to leave some feedback for us. We understand that we might not be the right fit for everyone, and we encourage our customers to make the right decision for themselves on if they would like to play or not.
We can assure you that Funzpoints follows all sweepstakes rules and regulations.
Funz is a pleasant surprise
OK so, I'm a bit surprised by reading sone if the other reviews. And to be honest it did deter me originally from giving it a shot.. BUT IM HAPPY I DID. I havent hit huge, but I also dont bet huge. The games are all different from the other sites, which is refreshing. I have reached out to customer service a couple times and they were helpful and kind. The run social media contest, have raffles for free premium giveaways and do weekly account reviews for gifts and mystery bonuses. The have recently added the instant redemption option, which is actually instant unlike other sites that claim to be but are not. I'm happy I gave it a chance, and I can only see it getting better from here!
May 22, 2024
Unprompted review
Reply from Funzpoints
Hi Antoinnette, thanks for your review. We are happy to hear you have enjoyed your experience with Funzpoints. We are glad that you enjoy our unique games, our helpful customer support team, and our instant redemption feature. Have a great day, Funzfriend!
I use to love this game but now it just…
I use to love this game but now it just robs you I’m quitting as of today goodbye funzpoints whatever you changed you should’ve kept it the same
May 14, 2024
Unprompted review
Reply from Funzpoints
Hi Jack, thanks for your feedback. We are sorry that you have not enjoyed your experience lately and we understand if the website is not a good fit for you. We will miss you, Funzfriend. If there is anything we can do for you in the future, be sure to reach out to support!
I played $160
I played $160. on Fun premium , now I still have $79. there but it won't let me play or redeem it and I can't get help from customer service because for some reason my keyboard becomes unresponsive the moment I try to text. Any sugestiones?
May 9, 2024
Unprompted review
Reply from Funzpoints
Hi there, we are sorry to hear you are having issues. Please email support at support@funzpoints.com and they would be happy to help with your inquiry.
The rtp on this site is extremely low
The rtp on this site is extremely low. The customer service is horrible. They only reply late at night. And you'd be lucky to get one reply then have to wait hours for another.
Edit: This site violates sweepstake laws. If you have made purchases or done the AMOE got to the FTC site and report it under sweepstakes fraud.
When promoting, marketing, or informing users on no purchase necessary, the AMOE is left out. This is illegal.
The AMOE is limited. Only one post card(5sc) is credited every 5 business days. A person entering by making purchases, can purchase up to 28,800 and day. This violates sweepstake laws by making the odds of a person purchasing have higher chances of winning.
The site does not list the odds of winning on this site, that I could find, and customer service is slow at replying. I would think that individual games would have to show the odds, since I doubt they are all the same. With that being said the RTP on the standard mode is way higher than premium, yet the site advertises that it is the same.
The site also does weekly account reviews and rewards user sc depending on their losses. This is only for users who make purchases, therefore giving people who purchase more entries to the sweepstakes than people who do not, which violates sweepstake.
April 28, 2024
Unprompted review
Reply from Funzpoints
Hi Nikay, thanks for your feedback. We can assure you that Funzpoints follows all sweepstakes rules and regulations. Our games are random, so there are times where you will experience ups and downs in gameplay.
As we continue to grow, sometimes we can't get back to our players as quickly as we want to. However, we can assure you that you will always hear back from our team, even if it is a bit delayed. We are working to build out the customer support team even more so that we can handle the requests faster in the future.
Reply from Funzpoints
Hi Jane, we would love to know a bit more about what you did not like regarding your Funzpoints experience, as it helps us work towards bettering our website going forward.
Bad site to play-wins are scarce
This site is awful!!!!!!!! You will not be able to redeem after so many times of playing. It is soooo hard to win. Take it from me, I lost so much money playing this horrible game. Save your money its not worth it!
April 27, 2024
Unprompted review
Reply from Funzpoints
Hi Moreco, thanks for your feedback. We understand that we might not be the right fit for everyone, and we encourage our customers to make the right decision for themselves on if they would like to play or not. We also encourage players to check out the standard side of Funzpoints, if they aren't happy playing premium anymore.
Very disappointed in customer service…
Very disappointed in customer service they were so great at one point and idk what changed in the last few weeks but my goodness please read the emails!
I have an email wishing to be responded to at this momemt
April 26, 2024
Unprompted review
Reply from Funzpoints
Hi Amanda, we appreciate your feedback. As we continue to grow, sometimes we can't get back to our players as quickly as we want to. However, we can assure you that you will always hear back from our team, even if it is a bit delayed. We are working to build out the customer support team even more so that we can handle the requests faster in the future. Have a good day, Funzfriend!
Site has went down hill
Site has went down hill. This year, Everytime I play I'll get a good 10 plus dead spins in a row. The payouts aren't high enough for that if. There's no free daily bonus. The mail ins, required for sweepstakes, only credit 5 every few days. This is against sweepstake laws. People who enter with AMOE, instead of paying should have the same chances. Yet there is no daily limit to purchases. If you are getting multiple dead spins and are on your phone, try either disconnecting to WiFi or connect to WiFi, it should change the speed of the game.
April 24, 2024
Unprompted review
Reply from Funzpoints
Hi there, thanks for your feedback. We can assure you that Funzpoints follows all sweepstakes rules and regulations. Our games are random, so there are times where you will experience ups and downs in gameplay.
No SUPER funz bonus anymore
No SUPER funz bonus anymore, barely any free games, horrible payouts. I’m faithful to them with a level over 2000 and they do not take care of the loyal customers like they used to.
April 23, 2024
Unprompted review
Reply from Funzpoints
Hi there, we are sorry that you are missing the Super Funzone. Our team is constantly working on new ideas to keep things exciting and engaging for our players, and the Super Funzone was one of these experimental ideas. We found that it did not provide the experience we hoped it would, so we have removed it from games for now. As always, you will still trigger our original Funzone each time you level up, and our Mystery Gift feature will still trigger randomly in game, ensuring that each session holds the possibility of a surprise bonus.
Terrible
Terrible. I've won very small amounts very few times. This place will just steal your money so don't waste your time.
April 21, 2024
Unprompted review
Reply from Funzpoints
Hi Stefanie. We are sorry to hear that we were not the right platform for you, but we understand. We can assure you that we can not "steal" money from you, as the purchase can only be done from your account with your verification.
W Website
Just hit for 320$ off of a free 15$ I won from them somehow. - ABSOLUTE W WEBSITE.
April 16, 2024
Unprompted review
Reply from Funzpoints
Hi there, thanks for the kind review. We appreciate you taking the time to leave one, Funzfriend.
Just like most the people that have…
Just like most the people that have spent lots of money once you get to a certain point you no longer can win the laws states they have to be 109 percent transparent which is why you get the same message every time about being completely random blah blah blah there not being 100 percent transparent that's why I recommend every one reach out to the FTC your local attorney general and if you've received winning in the mail united states'post office if you sue funzpoints weather you win or lose they have to pay the legal fees and provide proof they aren't hiding anything which I know they are I've spent almost 50000 in 6 months and haven't ever hit 100 free spins or any big jackpot likepeople claim to if hit thosands that bull promise you that I'm going to sue them in calling the FTC in the moring enough us enough if these crooked ass people
March 25, 2024
Unprompted review
Reply from Funzpoints
Hi Shawn, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. We understand that we might not be for everyone.
If you ever change your mind, we would be happy to help you with any questions or concerns you may have.
They were I thought a great casino…
They were I thought a great casino until I finally hit big then now they ain't exciting document with id info n a selfy that aint enough thats oretty messed up considering it ain't that hard when making a purchase I demand my cash out same way yall take my money for a deposit with ni problem
March 21, 2024
Unprompted review
Reply from Funzpoints
Hi there. When a player requests their first redemption, we need to verify their identity if they cannot pass the automated check. In these cases, we request an ID as well as a selfie so we can verify the person playing is the same as the profile information. We are sorry you are unhappy with that process.
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