Furbo Pet Camera Reviews 

161
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the product extremely easy to use, deeply appreciating the clear video quality and the very helpful treat-tossing features that keep pets entertained throughout the day. Many individuals also mention that having the camera brings immense peace of mind and effectively assists with monitoring animals while away from home. However, some customers also noted frustrating subscription requirements, onboarding hurdles, and occasional connectivity troubles with the hardware. A few other people likewise felt that customer support was completely unhelpful and unresponsive when attempting to resolve various technical problems and device errors.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the peace of mind it provides,... See more

User experience

Customers had positive experiences with user experience, frequently highlighting how the helpful alerts and... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast, friendly, and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, while some consumers find the service worthwhile and... See more

Service

Consumers find service to be a mix of intense satisfaction and frustration, as some reviewers are thrilled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good product. Bit hard to order right option. You might need to switch to single subscription model. Don’t confuse customer

Rated 4 out of 5 stars

I’ve been very happy with the camera. And the Nanny is interesting 🤨. Very happy with it. Wish it fit more treats than it does but it’s still cool to be able to say “hey fur baby here’s a treat!”

Rated 5 out of 5 stars

It’s great, I love that I can see my dog when I’m not in, it’s reassuring to watch her relaxed. She loves the food dispenser and goes to sit by the Furbo when she here’s it make a noise, waiting for h... See more

Rated 5 out of 5 stars

Very fast and friendly response which made it very enjoyable to get in conversation with our representatives. We were in contact with Leo and Charlotte, and they were amazing with their contact and se... See more


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3.7

Average

TrustScore 3.5 out of 5

161 reviews

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3.7

All reviews

(161)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Furbo alerted us before disaster!

Furbo has changed our household. We have 6 cats and 4 dogs. Furbo alerts us for everything! The subscription is 100% worth it. We recently had gone out of town (animals being boarded) and Furbo had given me an alert that an alarm was going off. We opened the app to hear our fire alarms blasting and our oven glowing red. We had a freak accident- a big storm went though and caused a power surge and with that the oven put itself in self cleaning mode. Without Furbo, we would have never known. From animal safety to general home care, furbo is worth it. Furbo will alert us with alarm noises, the sound of glass breaking, animal zoomies, animal bathroom accidents and so much more. We will keep Furbo as a part of our family now. 10/10 recommend!

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Do not prebuy the lifetime subscription, they lie

We purchased the pet camera with the lifetime subscription. Our bundle was 184$ instead of the 48$ option where you still pay the subscription.
The company did not include what they sold us and refuse to fix it. We still have to subscribe to use the listed features. We spent an extra $136 for literally NO BENEFIT, and they robbed us.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Furbo camera review

One of the best cameras out there, we find it so helpful and gives us a piece of mind when we are away from home just to keep an eye on our furbaby

May 10, 2026
Rated 5 out of 5 stars

It’s just so nice to know were ever you…

It’s just so nice to know were ever you go you can keep your eyes on your pet and she just loves the treats It’s one of the best things I’ve purchased for my little one plus the fact it’s good to know I can speak to her if ever I go out which is a added bonus

May 10, 2026
Rated 5 out of 5 stars

Well worth the money!!

I dont know what we would do without our Furbos! I was reluctant to buy one as they were quite a bit more expensive than the others we were looking at but I am SO pleased we did and now we have three!!! They are so incredibly worth it. I have dogs with anxiety and I have just lost my little one who I was nursing through a brain tumour. The Furbo quite literally gave us peace of mind and support through everything. It notified me if she had a seizure etc and I was in the other room. It has also let me know that a glass was smashed in the same room as my little one, so I could go and clear it and make it safe. Please do not be put off by the price, once you see what it does you will realise that it is actually good value for money!

April 14, 2026
Rated 5 out of 5 stars

My old Furbo would not connect to WiFi

My old Furbo would not connect to WiFi. Thoroughly investigated using technical support. Although my device was out of warranty I was given a discount on a replacement which arrived promptly. The original device was 5 years old so very satisfied with the service I received.

March 5, 2026
Rated 1 out of 5 stars

While the camera works well the…

While the camera works well the constant subscriptions and automatic subscription sign ups are disgraceful. An expensive camera that is the same exact as my k mart one, but with a lot more money put into marketing and useless subscription based products that do not enhance the product at all.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

It’s great, I love that I can see my dog when I’m not in, it’s reassuring to watch her relaxed. She loves the food dispenser and goes to sit by the Furbo when she here’s it make a noise, waiting for her treat. Getting the notifications is great and I love that it will play calming music if she’s barking for too long and then gives a treat when she’s stopped

April 2, 2026
Rated 1 out of 5 stars

Furbo Nanny is a poor experience and…

Furbo Nanny is a poor experience and utter waste of money. I wish I'd seen the reviews here before purchasing. The app thinks everything but my cat, is a cat. Whether that's me, a sofa pillow or an object in my coffee table. Don't waste your money

March 3, 2026
Unprompted review

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