Furdeco Reviews 

DISGUSTING DISRESPECTFUL APPALLING, this company is arrogant and unapologetic, caused me a whole lot of stress, lost a fitter costing £250, then then failed to deliver my item even thought the delivery driver rang me from my own front door asking where did I want it leaving I cannot stress enough the urgency to stay clear of using them for anything order your stuff then walk to get it, be warned

Between Furdeco and The Range …. Don’t know which service is worse!!! Shocking from courier. Waited from 23 March to 2 April. Delivery promised. Then ….NOTHING!!! Batted between courier and Range- each blaming each other. If this is who the Range has chosen as their preferred it HAS to be cheap!!! Still nothing from them. No delivery. Bought as a present and still nothing!!! Shocking!!! DONT order Range online cos if it’s for delivery This co is shocking too!!!! NEVER AGAIN!!!!
Range customer care also a waste of time - more like customer COULDNT CARE LESS!! Expensive (Over £1400 spent!!!!) lesson learned. NEVER ORDER ONLINE FROM RANGE - cos this co is who they choose for delivery!!!!

What went wrong this time, the fact that phrase is in this box is quite alarming! Your delivery driver didn’t follow instructions for my parcel and I now believe it may have been stolen from my doorstep!!! I have video evidence of the guy just leaving my parcel on my doorstep despite my wishes and him blatantly ignoring me as I was speaking to him via my security camera! Absolute appalling behaviour from your driver! I had never heard of your company before until I purchased an item with a company and was told this useless delivery company would be delivering my items!!

AVOID
AVOID - unreliable company.

I am currently having the misfortune of dealing with Furdeco and still awaiting an item ordered almost 4 weeks ago on The Range, that is now overdue from its original delivery date by 11 days. I received confirmation of my delivery date .. no delivery appeared. Furdeco never emailed me to advise of any delays or explain why or advise of a rescheduled date.

I have been emailing and chasing this up daily with little to no response. Any response I do receive is constant false and unreliable information. Was then told by Furdeco that they hired a third party due to where I live. Received further confirmation yesterday advising delivery was guaranteed today. As expected no delivery appeared and when I rang the 3rd party they said the item was still in another country and they were awaiting dispatch from Furdeco.

Myself, the third party and the range can’t seem to get response from Furdeco or when we do its false information. I would avoid at all costs. This has been such a frustrating and stressful experience through fault of Furdeco with no accountability or resolve.

Had 2 recliner chairs delivered, the boxes were too big to fit in my door, they said that they were not allowed to open the boxes, I asked them if we open the boxes would they carry the chairs inside as they were far too heavy for us to manage. They talked for a minute in there own language then walked to there van and drove away. It was a wet day and we was left with the heavy boxes outside the door. My husband is 77 with heart trouble and I am 73. After paying for delivery I don't expect that treatment disgusted with delivery men.

Disgusting service! Told my mum she had to £40 to transfer item into house but it had to be in cash! No reciept given! Rang company who said they shouldn’t have asked for money, they rang courier who said my mum gave them £10 as a tip! We have cctv evidence of my mum handing £40! The courier then rang my mum threatening her, when we told them we were getting police involved they then said they don’t understand English and hung up! Thieves!!!!

Absolutely awful service.
Delivered my fridge freezer which was the same size as the one i previously had.
They could not fit through kitchen door and refused to take the packing off in order to place in kitchen.
They said they would leave in the garden or return to depot.
Waited 2 weeks for this replacement.
Eventually left in hallway and front door would not shut. Had to wait 1.5hrs for someone to help.
Removed box and manoeuvred to the kitchen and when wrapping was removed, fridge door was damaged.
Damage clearly done whilst in box and feel this is why they didnt want to remove the packaging.
They also damaged paintwork in my hallway
Not happy at all😡

Ignored all instructions, delivered when I said I would be out and dumped boxes on my driveway blocking gates from closing where they will also be stolen and likely damaged in the rain. Too big for me to move alone. 'reputation delivered' how about 'reputation in tatters'

Communication from the text to let you know the date of delivery then a text to give a 3 hour slot nearer the time is valuable. The two couriers D159 &M151 were on time , delivered and assembled the furniture with no fuss. Throughly recommend them