Furlidays Reviews 

264
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Was worried about buying over Internet, but everything was delivered as described... good quality flag and custom named was great. Took about 3 weeks for delivery because of the custom printing - to... See more

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Rated 1 out of 5 stars

There is no customer service number, which is super inconvenient for the working person's. I have emailed with no response, my shoes I ordered is later than the company promised with us unprofession... See more

Rated 4 out of 5 stars

The first "no need to knock" doormat that I received was made of very soft, lightweight fabric (less than 1 pound) that could easily blow away outside and wasn't suitable to wipe shoes, only decorate... See more

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4.0

Great

TrustScore 4 out of 5

264 reviews

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4.0

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(264)

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Rated 5 out of 5 stars

The case is better than I’ve ever…

The case is better than I’ve ever dreamed! The delivery was fast, and correct! Perfect! Thanks!

January 18, 2022
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Reply from Furlidays

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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Rated 5 out of 5 stars

Great process, great product!

I loved the design process, the options for pets, and especially the final product!! We ordered a large blanket, and it's soft and plush, and the design is crisp and clear!

January 14, 2022
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Reply from Furlidays

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 1 out of 5 stars

Haven't received my stuff yet so not…

Haven't received my stuff yet so not really impressed.

January 6, 2022
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Reply from Furlidays

Hi Simon,

Thanks so much for your order on our store!

When placing your order, we consider these factors when calculating the ETA:
- Within the USA, it is usually from 13 to 20 business days. (Processing time: 3 - 5 business days, delivery time: 10 - 15 business days)
- For deliveries outside the USA, it usually takes 23 to 30 business days. (Processing time: 3 - 5 business days, delivery time: 20 - 25 business days).

You placed your order on 23th December and you are not in USA, therefore, your order is still on its way to you within our timeline, please allow it some more days to arrive.

Thank you for your time!

Rated 1 out of 5 stars

I was so excited to order a blanket for…

I was so excited to order a blanket for my daughter I ordered it on 11/28/21 and it still hasn’t arrived. I guess we will see once it arrives.
02/08/22- update
Still have not received my order . Contacted the company was told they would look into the issues and to give them another week . Finally received an email from them stating it shows it was delivered so it must of been stolen and they can send another one out if I pay another $30 ! Absolutely insane! I live in a rural area package theft don’t happen in my area - tracking states was delivered to local postal service but when I contacted them they have no record of receiving the package to be delivered ! I even gave these people a tip lol my bad this was ordered in Nov I have never been so disappointed in a company! They need to rush other order out or give me refund be careful when ordering ! I’ll update once I hear back again!

December 30, 2021
Unprompted review
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Reply from Furlidays

Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.

We would like the opportunity to investigate your feedback further. Kindly provide us the order number or the email address associated with your order so we can figure out a way on how we can make it up to you.

Have a wonderful day!

Rated 5 out of 5 stars

very cute gift for the pet parent

this personalized blanket is just awesome !!! colors are great, all is done correctly to my specifications, the backing is so warm & soft !!! Great job !!!
Love it !!! would definitely recommend it !!!

December 17, 2021
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Reply from Furlidays

We're happy you had a fantastic experience with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to serve you again soon!

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Rated 5 out of 5 stars

Personalised phone cases

Great product. Very happy with my phone cases and I received them quickly which was good because I purchased them for Christmas presents.

December 17, 2021
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Reply from Furlidays

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
We're glad you felt happy with your order.

Rated 5 out of 5 stars

Two time HAPPY customer

Second time I order a phone case from Furlidays. First one was a year ago for my Pixel 3 and I loved it so much, I’m keeping it even though I just changed phones. I’ll find a way to use it somehow. Just looking at it makes me happy. I’ve been using my second one for a week now with my new phone (as soon as I ordered the phone online, I came to Furlidays to get my doggy phone case lol), and I love it just as much! Thank you Furlidays for allowing me to see my angel dog and my present furry companion together. The quality is perfect, better than the pictures. The fit is exact. I will be a long time customer!

December 17, 2021
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Reply from Furlidays

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Rated 3 out of 5 stars

Not sure yet

I am hoping to give a great review after I receive my merchandise. It’s been 3 weeks so we will see.

December 11, 2021
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Reply from Furlidays

Hi, thank you for your order! We've checked and seen that your order was delivered! Have you received it?

Rated 5 out of 5 stars

Beautiful blanket

Beautiful blanket. My daughter absolutely loved how soft and comfy it is.

December 11, 2021
Unprompted review
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Reply from Furlidays

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

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Rated 5 out of 5 stars

This is the 3rd phone case I have…

This is the 3rd phone case I have ordered in the last couple of months; two as gifts & one for myself, and I have truly been so impressed with all of them. Also, the professionalism and prompt assistance of the online operator was top notch too!!

December 2, 2021
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Reply from Furlidays

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Rated 5 out of 5 stars

Personalized Pet Blanket

Really happy with the quality of the blanket. Looks exactly like the preview of what I designed. I will keep this in mind for future gifts. It was also packaged with care and customer service was very responsive when it came to replying in a timely fashion.

November 22, 2021
Unprompted review
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Reply from Furlidays

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

I already purchased some personalized…

I already purchased some personalized rugs and a blanket.I am very pleased with the quality of the material with the seriozity and promptitude of answering to my questions For sure i come back for gifts for my friends to surprise them

November 16, 2021
Unprompted review
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Reply from Furlidays

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Rated 5 out of 5 stars

This was my second order with…

This was my second order with Furlidays. The first order had a few hiccups regarding shipping, but all 3 blankets were made with care, and attention to detail. I would definitely order again, as both orders arrived perfect, and are superb quality!!!

November 16, 2021
Unprompted review
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Reply from Furlidays

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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Rated 5 out of 5 stars

Hi, thank you

It took a long time getting to my place, but I realise that the postal system is very clogged right now because of Covid and up and coming Christmas. So I was not worried about that.
I received my phone case yesterday Monday the 15th of November. I’m absolutely thrilled with my phone case. The picture is perfect and both the picture and case look very sturdy. I’m really happy with it. It’s got my 4 fur babies on it, two that are with me now and two that are in heaven. God knows what I’ll do when I get more cavalier King Charles spaniels.

November 16, 2021
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Reply from Furlidays

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
We're glad you felt happy with your order.

Rated 1 out of 5 stars

I am still waiting for my order

I am still waiting for my order. I have tried contacting your company but could not get through. Once and if I get my order I might change my evaluation.
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November 15, 2021
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Reply from Furlidays

Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We've sent you an email to resolve this problem, please check it. Thank you!

Rated 4 out of 5 stars

Swift service, great assistance!

I appreciated customer services' assistance, as we struggled to purchase the dog kennel but they were swift, professional and on time! Could not have went to a better company! Thank you so much,

November 15, 2021
Unprompted review
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Reply from Furlidays

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We're glad we were able to meet your expectations!

Rated 2 out of 5 stars

Never got 2nd blanket

I ordered 2 blankets. All emails with tracking and shipment notifications listed both included in one shipment. However, only one was delivered. I reached out to the company via email, and they replied they sent them separately. I still haven't received the 2nd blanket. Very upset in process.

November 13, 2021
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Reply from Furlidays

Thank you for bringing this to our attention. We always try to improve to satisfy our valued customers and your review helps us a lot in that matter. Kindly provide us the order number or the email address associated with your order so we can figure out a way on how we can make it up to you.
Have a wonderful day!

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Rated 5 out of 5 stars

Excellent!

Excellent product! Overseas shipping was super fast!!

November 12, 2021
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Reply from Furlidays

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Rated 5 out of 5 stars

So pleased

So pleased, ordered the blanket with 8 doggie names for my daughter in law. She loves it, so big and cozy. I was nervous ordering but customer service assured me my item was on the way. So great to communicate with the seller. Great products, don't be shy, give it a try!

November 11, 2021
Unprompted review
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Reply from Furlidays

We're happy you had a fantastic experience with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to serve you again soon!

Rated 4 out of 5 stars

Love it

The blanket came in good timing and the blanket is extremely soft and super cute!

November 10, 2021
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Reply from Furlidays

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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