furmoo.com Reviews 293

I decided to go with a mystery bag for my latest purchase and I was not disappointed with my new handbag, The Maddie. The bag is made very well, the quality amazing. It was delivered quite quickly as it was already in stock, so I didn't have to wait long to see what my mystery item was. This was my second Furmoo purchase and I will be buying more. Great communication too. Zero complaints from me, thanks Shelley and team!

Great unique products, well made and great deals. Always upfront about shipping times as some products are preorder and can take 20 business days to ship - but man are they worth the wait! Have bought from here at least 5 times and I have had so many comments on my bags. Absolutely love them and would recommend to anyone.

Excellent communication, fast delivery and amazing high quality products. So love my herd!

I have been a customer of furmoo for many years. I own 4 cushion covers, 2 bags and a pair of slippers. I have previously gifted others baby booties, slippers & coin purses as I liked the company profile & how they advertise their team & chat on facebook. My cushions are lovely but I personally find, the slipper soles uncomfortably hard so never worn and when I had a laptop bag delivered with very obvious hair loss at the base, seam & stitching I found the team & manager very unprofessional in their replies via email. I understand hides have some hair loss but this was unacceptable for the bag price & it made me lose faith in the company as they didnt stand up to their values, I had to send multiple emails back & forth with different photos which then was escalated to the manager who made me feel unreasonable for not being happy with the product. It was eventually replaced but with a struggle to get it so. I have not purchased since & am at times disappointed to see the comments written on fb by the manager blaming customers who are unhappy or have any comments they dislike instead of owning their errors & correcting them. I am only commenting because I see they have requested 'honest' reviews on here & to date, this is my honest review.
01/08/2024 I see furmoos reply below but see no need to be making contact as stated above the bag was replaced and I am happy with the same. It was the way I was made to 'feel' and treated at the time that was uncomfortable and has put me off for future purchases. I hope the company can take things like this on board to make future things positive for customers x

I purchased 3 items in a massive sale. A wallet, a bag and my moodles. All of which I absolutely love. Items arrived within 3 days of the order, wrapped in soft paper to protect the slipper and the hide on the wallet and bag, and the items have absolutely exceeded my expectations. My first ever Furmoo bag was gifted to me and it still looks as beautiful as the day I got it 3 years on, and my new items are definitely living upto the same expectations. I have got a few of my friends into these products as well and they also love them. I will return to make another purchase!

I love Furmoo! I have ordered a couple of things over the years from furmoo, the quality is awesome, they have great communication. I will definitely be ordering from them again!

I have purchased many products from Furmoo over the last few years and they are absolutely beautiful products and fantastic service. Highly recommend.

Super friendly customer service and beautiful products ❤️

I find the products lovely & the customer service wonderful.
My first bag did smell quite strong when I first opened up the package, but that soon disappeared.
I have to stop looking at their page, as I can’t help but buy more 😬

Another great purchase, ordered and arrived within 4 days. Highly recommend Furmoo, fantastic service, great quality products. Will definitely be buying more in the future

I have purchased several different products from this business and have no hesitation in recommending them to others.
We love our cowhide mat, great quality and so soft
I have had multiple pairs of slippers which are so comfortable and warm
My most recent purchase was a handbag which is the perfect size to use for work, it’s fits everything I need with room to spare!

I've brought plenty of furmoo products over the years. I think my favorite is my 2 pairs of delicious moodles. I love my bags too. The girls that work at furmoo are amazing too they always try their best to get you what you want.

Great service, quick shipping and amazing products.

Incredible service , great products and products . The team are awesome to deal with and always are happy to answer any questions or queries. Love my bags and adore this business, I have 20+ bags!! Thanks team for your amazing customer service

A beautiful product, from a friendly company which took care to let me know when delivery of my purchase was slightly delayed and also answered an emailed question. Highly recommended.

I have purchased from Furmoo a few times for myself and for gifts. I found their quality to be excellent, prices competitive, fantastic designs and good communication. 100% recommend!

Have purchased many many bags and a pair of slippers from Furmoo x high quality product x great value x awesome customer service x Shelley and the team are AMAZING and Ihighly recommend this Company! Gold stars all round 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

I've made 5 or so purchases from Furmoo so far and has been happy with the quality of everything. Pre orders have it clearly stated how long til delivery. Awesome customer service, lovely handmade products 😍

Great service and have specially made 2 handbags for me with my specifications, no problem. Delivery was really good for custom made items. A1 service.
I have purchased items for gifts and highly recommend them, recipients were very happy with their gifts. I was lucky enough recently to win a voucher which I used to purchase an overnight bag, something that I've eyed up many a time. 100% satisfied with Furmoo. 😍🥰