Furnicoliving Reviews 

358
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Terrible!! I placed an order through B&Q with Furnico being a "trusted seller". Order was placed on 7th Aug for 2 couches. Told deliver would be latest 3rd Sep and I would be called to confirm date an... See more

Rated 1 out of 5 stars

Bought garden furniture with fire pit through B&Q from furnico what a terrible idea that was no delivery. Sent emails through B&Q customer service what a joke they are! Still no reply from the seller.... See more

Rated 5 out of 5 stars

Ordering was very easy . My furniture delivered promptly .The delivery driver went over & above getting furniture into our back garden even though it clearly said it would be delivered to front doo... See more

Company replied

Rated 5 out of 5 stars

Sofas were a little late for delivery but was kept informed by furnico every step of the way and was offered a alternate for the trouble but ended up getting my original ordered one in the end anyway.... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

Huge Savings On Leather Recliner Sofas. 12 months 0% Finance Available. Won't Be Beaten On Price. 2 Man Delivery Service.


Contact info

3.0

Average

TrustScore 3 out of 5

358 reviews

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3.0

All reviews

(358)

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Rated 5 out of 5 stars

I’m a big believer of giving a review…

I’m a big believer of giving a review Good or bad. The morning after delivery I called the office to say a big thank you to the delivery guys, they were brilliant. From ordering to delivery the lovely ladies in the office kept me updated as well as working around my hubbys meeting.
Our Buxton Garden furniture is beautiful and no issues at all from start to finish. Thank you to all at Furnico 😊

September 6, 2023
Unprompted review
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Reply from Furnicoliving

Hello. We are very happy to hear that you not only enjoy your new Buxton Garden furniture, but that you were updated accordingly; thank you for your review!

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Rated 5 out of 5 stars

Was fast delivery very helpful staff…

Was fast delivery very helpful staff everytime I called regarding my order and the delivery driver was excellent

September 8, 2023
Unprompted review
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Reply from Furnicoliving

Hello. We are glad too hear the process was easy for you; thank you for your review!

Rated 5 out of 5 stars

So happy

I was recommended by a friend to furnicoliving after seeing how great their sofa was. I was so happy I ordered and so happy with my choice of sofa. It’s comfy, easy to assemble, a looks great!
I was told it would be a few weeks and I was contacted for delivery way quicker than what I thought!
Accommodating with delivery and was contacted when the delivery was almost there! Couldn’t be more pleased.
Thankyou so much!

August 25, 2023
Unprompted review
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Reply from Furnicoliving

Hello. Thank you so much for your positive review; we are happy to hear you enjoy your new sofa!

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Rated 4 out of 5 stars

Buxton garden furniture

We did have to wait a few weeks for our garden furniture to arrive also had to change the set as the 1st one was out of stock but in honesty I absolutely love what we have we now have the Buxton set it’s beautiful and having the fire pit in the middle is just so nice in the evenings to sit out and enjoy 😊 the delivery drivers where polite so all in all a great experience

August 21, 2023
Unprompted review
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Reply from Furnicoliving

Thank you for your feedback

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Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish, delivery took about 7 days which I was super happy with and the sofa is just beautiful! So comfy to sit on and the finish looks great! Thankyou very much

August 24, 2023
Unprompted review
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Reply from Furnicoliving

Thank you for your feedback

Rated 5 out of 5 stars

Very fast delivery only one day after…

Very fast delivery only one day after ordering. Friendly, honest and helpful customer service. Great sofa nicer in real life and very comfy.

August 4, 2023
Unprompted review
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Reply from Furnicoliving

Hello. Thank you very much for your 5 star-review!

Rated 1 out of 5 stars

Do not bye from them

Do not bye from them, sent me the wrong sofa and eight months later they still won’t take it back. Sent loads of emails phone calls ,ignoring me now and not replying to emails when they do pick up the phone to me They lie , now they saying they can’t help and there is nothing we can do so now I have spent £2000 for nothing , disgusting company

August 1, 2023
Unprompted review
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Reply from Furnicoliving

Hello. I am sorry to hear that you have had some issues with us. If you email us at info@furnicoliving.co.uk with these issues, we will make sure to get them sorted for you. Thank you.

Rated 1 out of 5 stars

Avoid!!!!!!!!

I had a sofa delivered 4 weeks ago. It is damaged and cannot be assembled. After sending endless emails and pictures of damage I am now being ignored. Disgusting, unprofessional company. I will now ne taking legal action.

26/10/23 I have still not had my faulty sofa collected. Every email I send is ignored. I called 2 weeks ago and was laughed at and shouted at by a member of their team.

Without a doubt, this is the worst company I have ever dealt with.

July 15, 2023
Unprompted review
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Reply from Furnicoliving

Hello Vicki. I am so sorry to hear this, and would like to help. Please email - complaints@furnicoliving.co.uk - and someone will look througn this ASAP.

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Rated 1 out of 5 stars

WARNING AVOID!

WARNING! Do not buy from these! I bought a garden set ‘with rain cover’ took delivery with no rain cover and item had faults (broken feet) - they promised to post them out to me asap but never did. After many texts and many emails I still haven’t received anything! Avoid, you have been warned!

July 30, 2023
Rated 1 out of 5 stars

Absolute cowboys

Absolute cowboys, sent me a faulty sofa & taking no responsibility for it & have ignored all of my emails since. They have lied & said photos were taken & it was perfect condition, that is a lie as when I opened it there were already rips.
One of the peices that connect it is broken & when looking on the inside of the sofa trying to work out how to put the arms on noticed how awful its built, literally looks like something my 14 Yr old son could build in design & technology at school
I am utterly disgusted they are taking peoples money.
Also I believe most of these reviews are by friends/family as there is no way people could be that happy with trash

July 25, 2023
Unprompted review
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Rated 4 out of 5 stars

Fantastic quality but couple of things could have been better

Ordered a fire pit garden sofa and dining set. It looks amazing and the condition is 10/10. So comfy. Will definitely be ordering from Furnico again. Only downside was the wait time and being told it was coming next week, then it wasn’t, then it was. This was obviously very stressful! Delivery drivers only leave the items at the front of the property. Being a single parent this was very stressful and difficult for me to get into my back garden! Asked for help from delivery drivers but was declined help.

August 2, 2023
Unprompted review

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