Furnishings For Less UK Reviews 

320
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that drivers are exceptionally friendly, punctual, and helpful with bringing items inside and handling assembly. Consumers are also very pleased with the overall comfort, style, and beautiful appearance of the furniture, praising the remarkably smooth ordering process from start to finish. Some reviewers were not happy with product quality, describing frustrating issues such as structural breakage, sagging cushions, or unpleasant damp smells after delivery. A few people also mentioned receiving damaged items, missing parts, or experiencing unhelpful communication when seeking assistance with repairs.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Product

People report high satisfaction with the product, frequently highlighting great prices, beautiful designs,... See more

Staff

Users describe positive interactions with staff, frequently highlighting delivery drivers and office... See more

Quality

Reviewers highlight positive aspects of quality, noting that the sofas are brilliant, top quality, and exceed... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a corner sofa which arrived yesterday,the delivery guys were first rate from phoning half an hour before getting to me, to delivering to a second floor flat. The sofa is brilliant, althou... See more

Company replied

Rated 5 out of 5 stars

Really happy with this company. Great price for the product. There was a slight discolouration on part of the sofa, and they replaced it without problem. Delivery drivers were helpful and it was deliv... See more

Company replied

Rated 5 out of 5 stars

Purchased and delivered within a week as mention on their website. Was kept up to date with delivery date and a call on morning from delivery guys , who were lovely and friendly. Quality furniture at... See more

Company replied

Rated 5 out of 5 stars

Competitive, robust and fit for purpose in a strong chocolate fabric covering, this Luxor three piece suite was exactly what we were looking for at our holiday property. And, it was delivered, on tim... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Living Room Furniture Store
  4. Upholstery Shop

Written by the company

We offer a wide range of modern and stylish sofas designed to elevate the look and feel of your home. Our collection of furniture is crafted from high-quality materials to create durable and long-lasting pieces with timeless style. From sleek and minimalist designs to bold and eye-catching statement pieces, our selection offers something for every taste and budget. Whether you’re looking to furnish a living room, bedroom, or any other space in your home, we have the perfect solution to help you create the ambiance you desire. Shop with us today to experience the best of modern furniture design and exceptional customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

320 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(320)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered 2 three seater sofas

Ordered 2 three seater sofas , they got delivered today . Sofas are beautiful and comfy only problem is they seem more like 2 seaters as they arnt very big only fit 2 adults on and a small child at a push . Delivery guys were lovley brought them into were I wanted them .

June 26, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Margaret. If there is anything we can do to help in future, please do not hesitate to get in touch.

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Rated 5 out of 5 stars

The sofa arrived on time

The sofa arrived on time
The delivery men brought my sofa in to livingroom . They were very helpful and happy

June 25, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking your time to leave a review Lorenzo. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Sofa was delivered before date given…

Sofa was delivered before date given and in the time slot given, delivery people came within the 30 minutes after they phoned me, company was in contact throughout the delivery process, sofa was well packaged and very easy to put together, sofa is of high quality, very comfortable and excellent value for money, I would definitely recommend to others.

June 23, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Pauline. It sounds like you have had a top notch experience with everybody you have spoken to at our company. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Delivery drivers kind helpful good…

Delivery drivers kind helpful good service beauitful sofa

June 9, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Sophie. I'm glad to hear you had such a positive experience with our delivery drivers, also of course great to hear about your new beautiful sofa. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 4 out of 5 stars

Happy with the sofa and a decent…

Happy with the sofa and a decent service provided

June 1, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Paul. I'm glad to hear you're happy with the sofa and service that you have received. If there is anything we can do to help in future, please do not hesitate to get in touch.

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Rated 4 out of 5 stars

Furnishings for less review

Ordered it on a Wednesday and got a phone call confirming delivery the follower Monday. Sadly one of the cushions was missing but after calling and telling them they got it sent out and delivered the same week.

June 8, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Jack. We are sorry to hear about the missing cushion, but I'm glad it was resolved for your quickly and efficiently. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great service delivery men very good

Great service delivery men very good . Sofa excellent communication with seller very good highly recommend

June 9, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Angela. It's great to hear about the service that you have received from us everybody here. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

What a wonderful company to deal with

What a wonderful company to deal with.
My sofa was delivered timeously at 6.30am as I had said I was not home all day.
One of the legs broke during a move and I asked if a new one could be sent to me, expecting to pay the delivery/postage. I received the leg with no charges for the replacement or the delivery.
Great Service, Great Customer Care and just a dream to deal with.
Thank You James.

June 5, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Cheryll. We will certainly do our best to accommodate delivery times to suit you. I will pass this feedback onto James and I am sure he will be thrilled to hear this. If there is anything we can do to help in future, please do not hesitate to contact us. Thank you again.

Rated 5 out of 5 stars

10/10

Fantastic experience. They went above and beyond to ensure if i placed an order, that it would get to me by the time i needed it. It was a short timeframe and arrived well in advance. Great quality and exceeded expectations. I'm not usually one for writing reviews but felt this was needed as the service really stood out. 10/10

May 28, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Daniel. The team will go above and beyond for every single one of our customers, this is not a one off. It's fantastic to see that you have left us a review! If there is anything the team can do to help in future, please do not hesitate to get in touch.

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Rated 5 out of 5 stars

Delivery was running a little late due…

Delivery was running a little late due to absence but the guy who delivered it was great . Professional and courteous but more than that jolly and helpful . We ordered the chair on the Sunday and it was ready to be delivered by the Wednesday however we wasn’t able to receive that day but two days later it was here great service very reliable

May 22, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Beverley. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Good communication from the company and…

Good communication from the company and delivery drivers was delivered within the time frame and friendly service all round

May 21, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thanks for taking the time to leave a review Brendan. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The item was delayed a day due to unforseen circumstances which I received a call about but that actually worked out well for me. The lads arrived on time, were polite, professional and got the job done. Thank you, great job, brilliant all round

May 21, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thanks for taking the time to leave a review Diane. If there is anything else we can do to help in future, please do not hesitate to get back in touch.

Rated 5 out of 5 stars

Good product

Good product, good price. Sofa delivered on time with excellent communication. Great customer service. Delivery drivers were very helpful. Love my sofa . Would use this company again

May 18, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thanks for taking the time to leave a review Sally Ann. It's great to hear about the experience you've had with our entire team. Thank you again.

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Rated 5 out of 5 stars

Great company to deal with kept me…

Great company to deal with kept me informed about delivery day office staff were very friendly and helpful and sofa was delivered on time in perfect condition would happily recommend the company

May 20, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Robert. It's wonderful to hear about the experience you have had with every member of staff you have encountered from our company. I will certainly pass the feedback on. Please do recommend us to friends and family, it means a lot to us as a small independent business. Thank you again.

Rated 5 out of 5 stars

Great communication

Great communication. Very polite and respectful delivery drivers.

May 19, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Luxor Jumbo Cord three piece suite

Competitive, robust and fit for purpose in a strong chocolate fabric covering, this Luxor three piece suite was exactly what we were looking for at our holiday property.
And, it was delivered, on time, only days after ordering. But, what impressed us most, was the after sales service we received after realising a mistake in our specification. We doubted our error could be corrected - but thankfully it was - for which Furniture For Less must take full credit and our grateful thanks.

May 14, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review David. The Luxor is one of our most popular models, so you are in safe hands. If there is anything else the customer service team can do to help in future please do not hesitate to get in touch. Thank you again.

Rated 5 out of 5 stars

Amazing customer service!

We recently bought a sofa but found it a little too hard so requested an exchange. The lady I spoke to was so helpful and understanding and recommended a new sofa that fitted with our requirements and price range.
Also big thanks to the friendly delivery men who work so hard!
Would definitely recommend this company if you're buying furniture on-line.

May 18, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Elizabeth. I will pass this feedback onto the relevant staff. Please recommend us to friends and family, we are a small independent business and it means a lot to us. Thank you again.

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Rated 5 out of 5 stars

Really nice well made sofa the material…

Really nice well made sofa the material is very soft and delivery was fast would recommend

April 27, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Katrina. If there is anything we can do to help in future please do not be afraid to pick up the phone. Thank you.

Rated 5 out of 5 stars

Great customer service.

Purchased and delivered within a week as mention on their website. Was kept up to date with delivery date and a call on morning from delivery guys , who were lovely and friendly. Quality furniture at a good price , will reconmend to friends and family.

May 14, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Sue. Really good to hear about the experience you've had with us. If there is anything we can do to help in future please do not hesitate to get in touch with the customer service team.

Rated 5 out of 5 stars

Really easy to use their website best place to purchase your new sofa

Really easy to use their website - all questions answered quickly
Prompt delivery and always kept up to date - so happy with our new sofa
Great experience-would highly recommend

April 14, 2026
Furnishings For Less UK logo

Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Karen. It's great to hear how happy you are with your new sofa and that you had such a good experience with us. If there is anything the customer service team can do to help in future please let us know.

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