Furnitap Reviews 

17
TrustScore 3 out of 5

2.8

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Company details

  1. Used Furniture Store
  2. Bedroom Furniture Store
  3. Sofa Store

Written by the company

In few words about us, we provide a services for supplying a second hand sofas what we prepare exactly for you. With care, we give a second life to our furniture to find their new home and give a comfort and happiness to their new household.


Contact info

2.8

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(17)

1 review in the last 12 months

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Rated 1 out of 5 stars

AVOID - ORDER HASNT ARRIVED IN 2 MONTHS

Placed order on 24th April. Paid £69 for delivery. Item is still not here (21st June)
Have contacted customer service 3 times now and just get fobbed off with they will check with their supplier (in poland) and get back to me, I then hear nothing until I chase it again a week later.

Im not even sure this is a real company becuase of the amount im being meaaed about, I paid through PayPal so will be contacting them for a refund.

AVOID THIS COMPANY.

April 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Customer service review so useless

Customer service review so useless. Not helpful at all I miss very small parts from my item. I asked them for help I put the request To have this missing part I didn't hear from them for about 1 and 1/2 months. Finally I've been called them and no helpful at all. Think twice if you decide to buy something from them

May 27, 2025
Unprompted review
Furnitap logo

Reply from Furnitap

I’m sorry to hear that you had any issue with your order, but I believe you left a review to the wrong company, maybe you make your order with Furnitop company (O in the end)? Would be very helpful to hear what product been ordered to figure out the situation, because we didn’t had any issues with our deliveries as well as we didn’t had any requests from the our customers. Hope we will be able to work with you to solve this issue and find the answer.
UPDATE: please confirm further information, because I can see that you wrote a review to Furnipol company at the same day
Regards, Furnitap

Rated 5 out of 5 stars

Corner sofa

Hi, I purchased a corner sofa and I very pleased with my order. 😁
They was very helpful with any questions I needed answered. And a prompt response.
Sofa was exactly has described.
The delivery guys they used was really good 👍 they placed sofa where asked they unwrapped it completely, they connected the sofa togeather and set all cushions up. All ready to sit and enjoy 😉. Extremely pleasant and very considerat of your home. I truly recommend 👌 and a 5☆ service.
Many thanks to a great team.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great price for a great product and excellent customer service. Thank you!

Me and my partner recently purchased a 3 seater, 2 seater and footstool, the furniture is in great condition and is exactly as described. Sofas are very comfortable.
Diana, the lady who sold us the furniture could not have been more helpful, timely responses and good organisation and able to deliver the furniture at short notice.
When they arrived the furniture was carefully packed in their van and moved into the house with care.
Great service and would definitely recommend.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

We LOVE our new sofa!

We LOVE our new sofa!
Great quality & at a great price
The team who delivered were super friendly & brought the sofa in & assembled for us where we wanted.
They even delivered same day as we ordered, 10/10 service and 100% would recommend them to anyone.

July 12, 2024
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Rated 5 out of 5 stars

Sofa

Very nice people who delivered my new sofa,the sofa was nicely packed in 100% good condition in all of the delivery i was n am very happy with the outcome 1 happy customer.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing.

Amazing.
Great seller.
Polite delivery team. Placed where we wanted . Extremely helpful.
The sofa was as per if not better then described.
Immaculately cleaned and presented.
Very comfy and firm .
Great value for money.
Will return in years too come or as children fly the neat.

January 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Happy customer

Purchased two sofas this morning what great service they were delivered by 6 this evening . The delivery guys were great.the sofas were all wrapped to prevent any damage in transit . Sofas were lovely . The guys even had move piece furniture brother had forgotten to move . Happy to oblige they said Very friendly and polite... excellent would highly recommend

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Been amazing from the start! Ordered a sofa and arranged delivery, they were super helpful in changing the delivery date for personal reasons, no questions asked!
The sofa was wrapped up lovely so no damage or dirt was to get onto it during transit or putting it into the property which they did all the carrying for me! Excellent condition and bargain of a price!
Will 100% recommend to anyone needing a sofa!
Thank you again super pleased.

August 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Very pleased!

Next day service, and very affordable prices. And had sofa delivered to my door. Didn’t have to lift a finger. Very pleased, would buy from again!

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

5 STAR SOFA & SERVICE

I recently purchased a Sofa from Furnitap Ltd and the transaction went smoothly. Diana kept me informed with full details of the Sofa & a Video prior to purchasing to make sure we were happy which was very reassuring. I would recommend to anybody thinking of trading with thus company that they deserve 5 Stars. Very Happy New Customer.
Paul
Cardiff, UK.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Super fast delivery, affordable pricing

Ordered late pm one day, delivered by 11am the following day. Lovely lady I dealt with, two lovely delivery men, they positioned the sofas for me and offered to unwrap them. Would 100% recommend. They also took away my old sofas for an extra very small fee.

June 1, 2023
Unprompted review
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