Ordered 6 chairs and a dining room table. The chairs came separately wit no issues. The table came in three separate boxes. On inspection there was one part of the table damaged, called Furniturebox i... See more
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Review summary
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Lovely solid wood bedside cabinets. Feel really sturdy, look great and were packaged really well, ensuring no scrapes or damage in transit. Also, nice that they came fully assembled, made things very... See more
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Did my due diligence on reader reviews and decided to purchase our egg chair double rattan from Furniturebox. It arrived very quickly and was very well packaged. Easy to put together and now has p... See more
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The modular outdoor sofa Riviera is stylish, well designed and compact but can accommodate all 5 of us. It was delivered next day, was easy to assemble and is lightweight. We wanted max seating and m... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Furniture Wholesaler
- Kitchen Furniture Store
About FurnitureboxUK
Written by the company
Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
- Fast and Free Next-Day Delivery: Enjoy swift delivery on business days, Monday to Friday, to UK mainland. Order by 8pm for next day delivery. Some custom orders (beds and sofas) excluded.
- Flexible 30-Day Returns: Return unused items within 30 days of delivery, with most items eligible for free courier collection. Sofas, upholstered beds, and mattresses may incur a collection fee.
- Exceptional Customer Service: Our Customer Experience team is here to address inquiries and resolve issues promptly.
- 2-Year Guarantee: Experience peace of mind with our 2-year guarantee on most of our products. Guarantee ensuring lasting satisfaction.
Shop with confidence at Furniturebox!
Free Next Day Delivery!*
Fast and Free!
*Next-day delivery is available on UK mainland orders placed before 8PM, Monday to Friday.
Larger items, such as beds and sofas, may have different delivery times
Contact info
Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
- 01747863333
- sales@furniturebox.co.uk
- www.furniturebox.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered 4 chairs and a glass table…
I ordered 4 chairs and a glass table protector, the chairs came first within 2 day’s which was a Friday and the protector arrived the following Monday, The chairs are beautiful, very well made and extremely easy to assemble, excellent communication from customer service, would highly recommend.
August 4, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your recent order and for your wonderful review!
We're delighted to hear that your chairs arrived so quickly and that your glass table protector followed shortly after. It's fantastic to know you're so pleased with the quality of the chairs and that you found them easy to assemble.
We're also really pleased that our customer service team kept you well informed throughout the process. Thank you for your recommendation—we truly appreciate your support and look forward to serving you again in the future!
Best wishes,
The Furniturebox Team
Delivered on time and good response to…
Delivered on time and good response to email questions
August 7, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your recent order and for your lovely review!
We're delighted to hear that your order was delivered on time and that you received a prompt response to your email questions. Providing great communication and reliable service is something we always strive for.
Thank you for choosing Furniturebox—we really appreciate your support and look forward to serving you again in the future!
Best wishes,
The Furniturebox Team
Fantastic after sales service from…
Fantastic after sales service from Greta,
Immediately responded to an issue we had with a faulty chair and dealt with the problem. At a time when customer service is at an all time low this company is a breath of fresh air
August 21, 2026
Unprompted review
Reply from FurnitureboxUK
Hi,
Thank you for your recent order and for taking the time to leave such a wonderful review!
We're delighted to hear that you received fantastic after-sales service and that Greta was able to respond quickly and resolve the issue with your faulty chair. Providing prompt and professional customer care is something we take great pride in.
Your kind words mean so much to us, especially your comment about being "a breath of fresh air." We'll be sure to pass your feedback on to Greta.
Thank you for choosing Furniturebox—we really appreciate your support and look forward to serving you again in the future!
Best wishes,
The Furniturebox Team
One of the fastest and responsive…
One of the fastest and responsive customer service..my small issue was sorted instantly..highly recommend
August 21, 2026
Unprompted review
Reply from FurnitureboxUK
Hi Pradeep,
Thank you for your recent order and for your fantastic review!
We're delighted to hear that our customer service was quick and responsive, and that we were able to resolve your issue straight away. Providing fast, helpful support is something we always strive for.
Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Best wishes,
The Furniturebox Team
Reply from FurnitureboxUK
Hi Anne,
Thank you for your order and for your kind feedback.
We are pleased to hear that you are happy with the communication when ordering, as well as the speedy and seamless delivery. It is also great to hear that you are happy with the quality of your order.
Thank you again for your order, we hope to welcome you back soon.
Best wishes,
The Furniturebox Team
Lovely Dining Chairs
Lovely chairs. Easy to put together. Look fabulous. I would highly recommend
August 6, 2026
Reply from FurnitureboxUK
Hi Caroline,
Thank you for your order and for your kind feedback.
We are pleased to hear that you are happy with your chairs, and that they were easy to put together.
Thank you again for your order, we hope to welcome you back soon.
Best wishes,
The Furniturebox Team
Arrived on time
Arrived on time. Well packaged.
Good quality. Will use again and refer to friends and family.
July 28, 2026
Reply from FurnitureboxUK
Hi Lynn,
Thank you for your fantastic review! We're so pleased to hear that your order arrived on time, was well packaged, and that you're happy with the quality.
It means a lot to us that you'd use Furniturebox again and recommend us to your friends and family. We really appreciate your support and look forward to serving you again in the future!
Best wishes,
The Furniturebox Team
Quick delivery and great quality…
Quick delivery and great quality outdoor seating very reasonably priced. Would highly recommend
August 5, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your fantastic review! We're so pleased to hear that you're happy with your outdoor seating and that you found it to be great quality and excellent value for money.
It's wonderful to know your order arrived quickly, and we really appreciate your recommendation. Thank you for choosing Furniturebox—we hope to see you again soon!
Best wishes,
The Furniturebox Team
Hi only just set up the table and…
Hi only just set up the table and chairs and we are delighted with them
July 22, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your lovely review! We're so pleased to hear that you've set up your table and chairs and are delighted with them.
We hope you enjoy them for many years to come. Thank you for choosing Furniturebox—we really appreciate your support!
Best wishes,
The Furniturebox Team
No complaints at all
A very smooth order and delivery process, and we're very happy with our dining chairs so far.
July 15, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your lovely review! We're delighted to hear that your order and delivery process went so smoothly and that you're very happy with your new dining chairs.
We really appreciate you taking the time to share your experience and hope you enjoy your chairs for many years to come. Thank you for choosing Furniturebox!
Best wishes,
The Furniturebox Team
Excellent service and delivery
Excellent service and delivery, very nice set of garden chairs and little table
August 4, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your wonderful review! We're delighted to hear that you were pleased with both our service and delivery, and that you're enjoying your new garden chairs and table set.
We really appreciate your support and hope you have many relaxing moments enjoying your garden furniture. Thank you for choosing Furniturebox!
Best wishes,
The Furniturebox Team
Everything we buy from Furiturebox are…
Everything we buy from Furiturebox are first class
August 4, 2026
Reply from FurnitureboxUK
Hi John,
Thank you so much for your wonderful review and for your continued support!
We're delighted to hear that everything you've purchased from Furniturebox has been first class. Knowing that we've consistently met your expectations means a great deal to us.
We really appreciate your loyalty and look forward to serving you again in the future!
Best wishes,
The Furniturebox Team
Fabulous product
Fabulous product, packaged so well and delivered with care and on time.
Very pleased
August 4, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your lovely review and your recent order with us! We're delighted to hear that you're so pleased with your purchase.
It's wonderful to know your order was packaged well, delivered with care, and arrived on time. We really appreciate you taking the time to share your experience and hope to welcome you back to Furniturebox again soon!
Best wishes,
The Furniturebox Team
Good value
Have made a few purchases from Furniture box over the years. Always 10/10. Have recommended to friends
August 4, 2026
Reply from FurnitureboxUK
Hi Anita,
Thank you so much for your continued support and your wonderful review!
We're delighted to hear you've made several purchases from Furniturebox over the years and that we've consistently been a 10/10 experience. It means so much to us that you've recommended us to your friends—we really do appreciate it.
We look forward to helping you again with your next Furniturebox purchase!
Best wishes,
The Furniturebox Team
All excellent .
Goods as described .. delivery as promised and kept informed ..
For a reasonable price could not ask more ..
Thank you
August 4, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your fantastic review! We're delighted to hear that your order was exactly as described, your delivery arrived as promised, and that you were kept informed throughout the process.
It's wonderful to know you felt everything offered great value for money. Thank you for choosing Furniturebox—we really appreciate your support and hope to see you again in the future!
Best wishes,
The Furniturebox Team
Well would have given 5 stars but…
Well would have given 5 stars but definitely company dx over night delivery is the worst . And trust pilot say it all seven day late two phone call and different delivery company got . Your really need to change company
August 4, 2026
Reply from FurnitureboxUK
Hi Martin,
Thank you for your order and for taking the time to leave us your feedback. We're really sorry about the experience you had with the original delivery company and I completely understand your frustration with the delays.
We're pleased our team were able to step in and arrange an alternative courier to get your order to you, although we're very sorry it took as long as it did before you finally received it.
We really appreciate your patience throughout, and we hope that now it's arrived, you absolutely love your new furniture and that it was worth the wait! 😊
Best wishes,
The Furniturebox Team
Great furniture
Easy to use website, good communication. Delivery was when stated and the quality of the furniture was really good value
August 4, 2026
Reply from FurnitureboxUK
Hi,
Thank you for your lovely review! We're so pleased to hear that you found our website easy to use, enjoyed the communication throughout your order, and that your delivery arrived as promised.
It's fantastic to know you're happy with the quality of your furniture and feel it offers great value for money. We really appreciate your support and hope to welcome you back to Furniturebox again soon!
Best wishes,
The Furniturebox Team
Excellent quality and very good service
August 4, 2026
Reply from FurnitureboxUK
Hi Wendy,
Thanks for your order with us and for your kind review!
We're delighted to hear that you are so happy with the service and particularly the quality too. We really do pride ourselves on offering fantastic quality at great value, so it's great to hear this reflected in your feedback!
Thanks again, and we hope we can help you in again in the future too!
Best wishes,
The Furniturebox Team.
I recieved my beautiful mirror very…
I recieved my beautiful mirror very quickly. There was a small scratch on the paintwork. I contacted their customer service and I can’t believe how quickly they dealt with the issue. I was offered a return or a small discount. I would definitely use this company again. They are very professional. Thankyou Greta for all your help. You are a credit to your company.
August 18, 2026
Unprompted review
Reply from FurnitureboxUK
Hi,
Thank you so much for your wonderful review! We're delighted to hear that you received your beautiful mirror so quickly and that you were pleased with the service you received.
We're sorry about the small scratch on the paintwork, but it's great to know our customer service team was able to resolve the issue promptly and offer a solution that worked for you.
We really appreciate your support and look forward to welcoming you back to Furniturebox in the future!
Best wishes,
The Furniturebox Team
Reply from FurnitureboxUK
Hi there,
Thank you for your order and kind feedback.
We are pleased to hear that you had a fast delivery for your order, and that it was easy to assemble with no damage.
We hope to welcome you back again soon.
Best wishes,
The Furniturebox Team
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