I ordered a Bobby Blue Velvet single folding sofa/chair bed on Sunday 16th August, in preparation for welcoming my sister who was staying with us from 19th August. The chair was delivered on time by a... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Furniture Wholesaler
- Kitchen Furniture Store
About FurnitureboxUK
Written by the company
Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
- Fast and Free Next-Day Delivery: Enjoy swift delivery on business days, Monday to Friday, to UK mainland. Order by 8pm for next day delivery. Some custom orders (beds and sofas) excluded.
- Flexible 30-Day Returns: Return unused items within 30 days of delivery, with most items eligible for free courier collection. Sofas, upholstered beds, and mattresses may incur a collection fee.
- Exceptional Customer Service: Our Customer Experience team is here to address inquiries and resolve issues promptly.
- 2-Year Guarantee: Experience peace of mind with our 2-year guarantee on most of our products. Guarantee ensuring lasting satisfaction.
Shop with confidence at Furniturebox!
Free Next Day Delivery!*
Fast and Free!
Contact info
Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
- 01747863333
- sales@furniturebox.co.uk
- www.furniturebox.co.uk
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Replied to 100% of negative reviews
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Garden table and chairs
No hassle delivery and items well packaged.
Very happy with the item, easy to build and appears sturdy and of good quality.
The included cover is easy to fit and will help protect the furniture from this sun and also through the winter.
Would buy again from this company.

Reply from FurnitureboxUK
Incredible next day delivery!
Fantastic online shopping experience! The website was simple to search, and the prices were much better than other sites. Delivery was incredibly efficient, arriving the next day. Everything was well-packaged, in perfect condition, and looks great in my home. Highly recommended!

Reply from FurnitureboxUK
Lovely doing business with you
Your company was very quick with delivery, the product is very easy to build up and the quality is fantastic, it looks beautiful in my summer house and is very comfortable, I’m very pleased with everything and will recommend to everyone I know

Reply from FurnitureboxUK
Ordered a new dining room table and…
Ordered a new dining room table and chairs that we love ❤️ the customer service was brilliant planning a delivery time that suited us to our holiday home , very polite and cheerful on the phone even making sure it arrived ok and we were happy

Reply from FurnitureboxUK
Perfect furniture
Perfect furniture. The colour and quality are sublime.
Very glad I chose furniture box. The delivery was also great. Next day delivery.

Reply from FurnitureboxUK
Great company
Great company, good website, easy to order and quick delivery. Absolutely love the Virtior garden furniture set, it looks really classy,really pleased with my purchase. Thankyou

Reply from FurnitureboxUK
Stylish chairs and great value
The chairs arrived quickly, were as described (very stylish) and were easy to assemble. Really pleased with our purchase and think they are great value.

Reply from FurnitureboxUK
Great chairs comfortable and look good…
Great chairs comfortable and look good with our existing table - excellent value

Reply from FurnitureboxUK
Elegant and stylish double egg rattan chair
Did my due diligence on reader reviews and decided to purchase our egg chair double rattan from Furniturebox. It arrived very quickly and was very well packaged.
Easy to put together and now has pride of place on our patio. Its light enough to move around for positioning in full sun or shade.
This chair is so comfortable, we are so relaxed and in the zone, it is very easy to lose the day.
So happy with our purchase and have no hesitation in recommending this product.

Reply from FurnitureboxUK
Smart Move-In: Furniture Stores with Scheduled Delivery
Online furniture stores that let you choose a delivery date are super convenient. When you're renting and haven't moved in yet, the worst thing is waiting forever for your stuff to arrive.

Reply from FurnitureboxUK
Website is appalling
Website is appalling. I would not shop with them and there has been numerous complaints. I want to order a dining set at £600 and they would only accept a credit card payment and do not accept debit cards. To anyone reading this comment please shop elsewhere.

Reply from FurnitureboxUK
delivery is brillant so quick only…
delivery is brillant so quick only thing i found wrong is i asked vat receipt a lot of times need 2 only got one so i have ring back on monday do it all again

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Reply from FurnitureboxUK
Next day delivery is fantastic
Next day delivery is fantastic! Happy with quality of items purchased.

Reply from FurnitureboxUK
The quality and price of the furniture…
The quality and price of the furniture is fantastic.It did take a while to put together though .
The information booklets were very good once you got the hang of it.All in all I would recommend Furniture Box to friends
Garden centre similar set ups are double the price 😘😘

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Ad an issue with one of the products…
Ad an issue with one of the products company sorted it out straight away was pleased with furniture will buy again from them delivery service was good

Reply from FurnitureboxUK
Very happy customer
My table is lovely very pleased with purchase never bought of this company before was disappointed when you sent wrong top for the table but could not believe you resolved the issue in 2 days guy delivered new top and took old one away great service guys thankyou

Reply from FurnitureboxUK
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