Everything went very smoothly. I ordered a large outdoor umbrella online on Sunday. I received an email on Monday that my order was being processed then a text on Tuesday saying the order was ready fo... See more
Company replied
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Review summary
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Excellent customer service. Friendly, helpful staff member. Very knowledgeable on the products. We had a different bolt which was incorrect and wouldn't fit the chair. One phone call and it was a... See more
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Purchased extendable ceramic top table. Prompt delivery. Prompt responses to questions.Exactly as described. Mechanism works as displayed in the video. Did not disappoint with the wow factor. Later pu... See more
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We love our new Rattan Sofa! It is exactly as displayed online. It is super comfy and my adult daughter loves stretching out on it after work. My husband, who is 6'2" can lean back and rest his head.... See more
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Company details
About FurnitureOkay
Written by the company
It’s our mission to bring you a great outdoor lifestyle, because we believe that better outdoor lifestyle means a better life.
At FurnitureOkay, you'll find a unique range of outdoor furniture you'll love, including outdoor lounges, dining tables, chairs and more. Every small detail from choice of cushion fabric to seat depth, are considered when introducing a new piece of furniture. We deliver our outdoor furniture directly to you — eliminating commission-driven, inflated prices.
To complete your outdoor living set-up, choose from our collection of BBQs, outdoor heaters, fire pits and more, made by reputable brands you recognise and trust.
Combining 25+ years of experience, high-quality products, and great customer service, we at FurnitureOkay have set out to change the way you enjoy a life outside.
Contact info
33 Macbeth Street, 3195, Braeside, Australia
- support@furnitureokay.com.au
- furnitureokay.com.au
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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After service
Excellent delivery time and after service was fantastic from Danie.
Would definitely use this company again for price and quality
Thanks Graham
September 16, 2025
Reply from FurnitureOkay
Thank you Graham!
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Good quality furniture with…
Good quality furniture with knowledgeable staff without the expensive showrooms.
September 12, 2025
Reply from FurnitureOkay
Thank you Ray!
Reply from FurnitureOkay
Thank you Kristy!
Prompt delivery, great products
Ordered the furniture online on the Sunday and was delivered the next day. The furniture is beautiful and of a great quality.
September 8, 2025
Reply from FurnitureOkay
Thank you Jenny!
Reply from FurnitureOkay
Thank you Leanne!
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Even though the furniture arrived on…
Even though the furniture arrived on maximum time.
It arrived in immaculate condition. Very very happy.
September 5, 2025
Reply from FurnitureOkay
Thank you Keith!
These to place the order and looking at…
These to place the order and looking at the videos made the choice simple.
September 1, 2025
Reply from FurnitureOkay
Thank you Michael!
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Love our new outdoor lounge setting
Love our new outdoor lounge setting
Great quality looks fab and so comfy
August 25, 2025
Reply from FurnitureOkay
Thank you Larissa!
Received the product in two days
Received the product in two days. Fast shipping. Great product.
August 25, 2025
Reply from FurnitureOkay
Thank you Nick!
Elec BBQ Configuration made simple
Apart from finding your Mordy warehouse….service was good, frank and open - and delivery on time. Bought non standard Elec BBQ configuration- and put together pretty quickly.
August 22, 2025
Reply from FurnitureOkay
Thank you John!
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Reply from FurnitureOkay
Thank you Matthew!
Reply from FurnitureOkay
Thanks for your review Joe. The original ETA for your order was early October, as per indicated on the product page at the time, and in your order confirmation email.
As a result, your order was actually moved forward 6 weeks as we worked hard to get stock of your order in early. It was not a mix up.
We would appreciate you to consider updating your review to reflect this experience.
Fabolous Service
What a delight it is dealing with Furniture Okay. An easy-to-navigate website and super fast service. I ordered a table on Friday evening and it was delivered to my rural location on the following Monday.
The Stone Outdoor Dining Table (120cm Round) is absolutely beautiful. I am extremely happy.
August 11, 2025
Reply from FurnitureOkay
Thank you Tricia!
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Happy
Very easy process to order and receive a bulk delivery interstate. Good phone service when I rang to confirm some details.
August 1, 2025
Reply from FurnitureOkay
Thank you Rob!
Personalised service
Personalised service.
Showed me different options and encouraged me to sit on each.
Great choices at good prices -
and even packed the car for me.
August 5, 2025
Reply from FurnitureOkay
Thank you Marion!
Reply from FurnitureOkay
Thank you Darrin!
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