From ordering through to delivery was so easy! Great website; easy contact via phone and email with instructions prior to delivery. I had a question and you answered the phone, too! 🤣 🥳 Super prici... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received what I ordered in good condition. Communication on delivery was great. Not a speedy delivery, (snow may have had an impact), but this was fine as we were flexible. Would order again through f... See more
“Excellent quality! The dining table is sturdy, stylish, and easy to assemble. The chairs are comfortable and look high-end. I’ve already received so many compliments from guests. Highly recommend!”
I was a little nervous ordering from furniture pick and thought to myself should I have just paid 25% more and get it from the retail location? After ordering we were told 4-6 weeks. That was ok but o... See more
Company replied
Company details
- #144 of 187 best companies in Furniture Store
Information provided by various external sources
FurniturePick's philosophy is to provide quality furniture and accessories through an amazing service, a service that stands out from the crowd and one that is true and trusted. Furniture is the vital ingredient that makes your house your home, a real expression of your style and individuality. At FurniturePick.com you will find inspiration whether your taste is for traditional, classic, the latest looks, contemporary chic, grand designs or cottage style. We provide furniture for all rooms of the home including bedroom furniture, living room furniture and dining room furniture within a huge range of the brightest and best names in furniture and furnishings industry. Make any room in your home stylish and special with FurniturePick.com!
Contact info
United States
- 302-491-0900
- info@furniturepick.com
- furniturepick.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Furniture Pick highly recommended
Furniture Puck had a great selection, great prices, ordering was easy, communication was great, delivery was prompt and white glove service was perfect. Highly recommend.
October 23, 2025
Reply from FurniturePick
Dear Susan,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Seton Creek Outdoor Furniture brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Advertisement
Always the best price
Always the best price. Delivery is always on time and handled very well.
September 14, 2025
Reply from FurniturePick
Dear Tina,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Slater Bedroom Case Pieces bring you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
On side of the sofa was not attached properly but I manage to repair it because I did not want to go through the hassle of returning it based on other reviews.
One side of the sofa was not attached properly. However, I managed to repair it. Based on other reviews I did not want to go through the hassle of returning it.
August 22, 2025
Unprompted review
My bedroom furniture came on time
My bedroom furniture came on time, and the delivery individuals were professional. I have purchased majority of my furniture from FurniturePick. I love the quality of the furniture.
September 13, 2025
Reply from FurniturePick
Dear Tiffany,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Lodenbay Panel Bedroom Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Savings and Service was great!
Not only did furniture Pick save us some money ($300) vs a local furniture store, but the white glove delivery was outstanding.
August 31, 2025
Unprompted review
Reply from FurniturePick
Dear Michael,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Caraway Executive Home Office Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Advertisement
The delivery took three times longer…
The delivery took three times longer than expected. When I received my furniture, I noticed that one of the nightstands had visible marks on the front where the paint was missing, and one of the drawers in the storage bed arrived broken. I have not received any response from the company regarding these issues.
April 15, 2025
Unprompted review
Damaged Sectional
Furniture Pick was supposed to deliver my $3000 sectional on 8/4/25 they called me on the day of delivery and stated they couldn’t deliver it. It sat in NJ for 8 days in a warehouse. When it finally got delivered the drivers barely spoke any English and would not let me inspect my items for damage before they left. This is totally unacceptable. The back of the sectional the wedge had a cut down the back of it. I contacted furniture pick right away to make them aware of the damage and to send me a new wedge. They stated they will not replace it but repair it. I explained to them I didn’t want a repaired sectional I wanted a new one like I paid for. I did not want them using my house as their repair shop. They refused to do so. Instead they sent a piece of fabric and a repair person to fix it. The first thing the repair person said was is this new? I told him it was and the situation. He stated I shouldn’t be here you should get a new piece. He also stated never order furniture on line buy from your local stores it’s just not worth the little amount of money you save. Then he opened the box to do the repair and the fabric was damaged. Never order furniture from this company they do not stand behind their products the customer service is horrible!! My sectional is still damaged and they are refusing to send me a new piece. I asked to speak to someone higher up than Eric in service who is extremely unprofessional and does nothing to assist the customer. When I first made them aware of the tear in the back of the sectional, I asked for a new piece he told me he would think about it. Folks make sure you think good and hard about buying anything from this company!
August 11, 2025
Unprompted review
Reply from FurniturePick
Dear Eric,
Thank you for shopping with Furniture Pick. We're truly sorry to hear about your frustrations with this purchase and appreciate the opportunity to address your concerns. According to our records, your order for the Rawcliffe Parchment Sectional Set, totaling $2,628.00, was delivered on August 11, 2025. You reported a rip approximately 2"–4" in length on the back of the wedge piece shortly after you have assembled the sectional yourself.
As an authorized dealer, we work directly with the manufacturer to resolve any product condition issues under their warranty. In this case, the manufacturer authorized a professional technician to visit your home to repair the damaged wedge. Both labor and parts were fully covered by Furniture Pick, and no cost was passed on to you.
It was extremely unusual that the parts that were sent to your home also had a rip in them, therefore we re-ordered them from the manufacturer and will ensure there are no rips or tears in the fabric moving forward. Unfortunately, the manufacturer did not give authorization for us to get you a new wedge piece at this time. In addition, the finance company you used to pay for this purchase sided with us regarding your dispute as the merchandise was delivered, in use, and actively serviced.
Please rest assured that all actions taken were in full compliance with our store policies, the manufacturer's warranty, and the terms of your financing agreement. We sincerely apologize for the inconvenience and understand how frustrating this process can be. If you have any further questions or need assistance, please do not hesitate to contact us directly.
Sincerely,
Furniture Pick Customer Relations Team
Furniture was great quality
Furniture was great quality. It was packaged very well, so it sustained no damage during delivery.
August 28, 2025
Reply from FurniturePick
Dear Marisha,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new San Mateo Storage Bedroom Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Not only is this a well designed and…
Not only is this a well designed and functional bar, it’s fine piece of furniture! The price is great, the service outstanding, and communication was first rate.
July 25, 2025
Unprompted review
Reply from FurniturePick
Dear Jon,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Belvedere Return Home Bar brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Advertisement
Everything delivered as represented
Everything delivered as represented. Great quality and VERY VERY well packaged.
July 5, 2025
Unprompted review
Reply from FurniturePick
Dear Stacy,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Antique Square Counter Height Dining Room Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Great site half the price!
I found the same sofas on this site for half the price as in a well known store.
I was nervous because I had never heard of Furniturepick before but everything went smoothly with ordering and delivery. The delivery men were good and set them up in the house and took the garbage away with them. Great company!
August 5, 2025
Reply from FurniturePick
Dear Toni,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Power Reclining Sofa brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
A+ company!!
FurniturePick is price competitive and the customer service is outstanding. Delivery was seamless and the gentleman were neat, knowledgeable and did a great job. Furniture was delivered in perfect condition! Awesome company!!
July 25, 2025
Unprompted review
Reply from FurniturePick
Dear Daria,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Bookcase Pier and Sofa Table brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
We recently ordered the Arini Panel…
We recently ordered the Arini Panel Bedroom Set from Furniture Pick — including the Queen Panel Bed, Nightstand, Dresser, and Chest — and we could not be more pleased!
We were especially impressed with the attention to detail and the exceptional value for the price. Furniture Pick made the entire process stress-free, and their customer service was responsive and professional throughout.
If you’re considering upgrading your bedroom, we highly recommend this set and this company. We absolutely love our new space!
June 2, 2025
Unprompted review
Reply from FurniturePick
Dear Rit,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Arini Panel Bedroom Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Advertisement
Beautiful table
Beautiful table, fair delivery process. Set up was smooth and easy.
June 19, 2025
Unprompted review
Reply from FurniturePick
Dear Sheila,
Thank you for being a returning customer. We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Esther Walnut Dining Table brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
It was an excellent experience with…
It was an excellent experience with Furniture Pick. Delivery was before than expected and well handled. Product was as described.
July 2, 2025
Reply from FurniturePick
Dear Sandra,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new bedroom set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Fast easy delivery.
July 3, 2025
Reply from FurniturePick
Dear Joseph,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new sleeper sofa brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
The team was effective an professional…
The team was effective an professional in making my purchase as easy as can be seeing that I wanted different delivery addresses an i would recommend an use you all for future purchases thanks
June 30, 2025
Reply from FurniturePick
Dear Hilary,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Living Room Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Advertisement
Reply from FurniturePick
Dear Jodie,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new Living room Set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Reply from FurniturePick
Dear Jivan,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new dining room set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
Good company to work with
The bedroom set we ordered is fantastic! Very nice looking, exactly what we were looking for. Delivery was prompt and everything came in good shape. Will definitely use you again
July 2, 2025
Reply from FurniturePick
Dear Jacqueline,
We truly appreciate your time in sharing your shopping experience with us. Your enthusiastic feedback means a great deal to us, and we are thrilled that you found exactly what you were looking for.
Our team is committed to providing the highest standards of service, ensuring that our customers receive a seamless shopping experience. We meticulously select our products to cater to the diverse needs of our customers and pride ourselves on delivering on our promises.
We hope that your new bedroom set brings you joy and comfort. Looking forward to serving you again, we remain dedicated to maintaining the excellence that our customers have come to expect from us.
Best Regards,
Furniture Pick Customer Service Experience Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.