Fuse 2 Communications Ltd Reviews 

57
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great team to work with, Max is always quick to answer any questions I have - the support team are very reliable and get any of my issues sorted very quickly

Rated 5 out of 5 stars

Our UK business switched to Fuse 2 a few years ago, we now have multiple sites in different countries that they provide and support our telephony for. I wouldn't hesitate in recommending them to anyon... See more

Rated 5 out of 5 stars

Recently had to perform an emergency setup of a large swathe of our numbers in the wake of our previous supplier going bankrupt and OFCOM handing the numbers to Fuse2. Fuse2 were excellent at eve... See more

Rated 5 out of 5 stars

Infinitel have been working with Fuse 2 since 2017 to deliver both connectivity and VoIP solutions to our customers. Working with Fuse 2 is fantastic, they have been an incredible help over the p... See more

Company details

  1. Electronics & Technology

Written by the company

Ask us a question!  


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(57)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just got a cold call from 01244 634025…

Just got a cold call from 01244 634025 about reviewing my license!!!! When I asked what license they put the phone down. Beware.

July 23, 2019
Unprompted review
Fuse 2 Communications Ltd logo

Reply from Fuse 2 Communications Ltd

Hello, I can assure you we as a company do not make any marketing or nuisance calls. We operate as a telecommunications provider and own thousands of different phone numbers. We have been made aware that some of our numbers have been used illegally and spoofed to look like genuine numbers - we encourage you to report these to your network operator or drop us an email at support@fuse2.net and we can ensure this is looked into.

Advertisement
Rated 5 out of 5 stars

Reliable Provider

We have been a customer of Fuse2 for 3 years and they are a name we can rely on. Our Account Manager (Chris Blagg) is always there for us when we need a solution.
They have my highest recommendation.

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

Fuse 2 Communications have been…

Fuse 2 Communications have been brilliant from day one! 100% happy with both services and support. very helpful staff who go out the way to ensure my service runs as smooth as I need. 5 stars from me Fuse 2.

February 21, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. We had constant problems with previous provider but fuse 2 came in and we now have a reliable service. The staff at Fuse 2 are so professional and nothing is too much trouble. Thank you for all your support.

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Partner

Infinitel have been working with Fuse 2 since 2017 to deliver both connectivity and VoIP solutions to our customers.

Working with Fuse 2 is fantastic, they have been an incredible help over the past couple of years. Fuse 2 go above and beyond and they give us the total reassurance that they are always there to support our clients.

Fuse 2 are far more supportive than larger suppliers we have worked with in the past and will always go that extra mile. We look forward to working with Fuse 2 for many years to come.

February 2, 2019
Unprompted review
Rated 1 out of 5 stars

They just cold called me

January 22, 2019
Unprompted review
Fuse 2 Communications Ltd logo

Reply from Fuse 2 Communications Ltd

Hello John, I can assure you we as a company do not make any marketing or nuisance calls. We operate as a telecommunications provider and own thousands of different phone numbers. We have been made aware that some of our numbers have been used illegally and spoofed to look like genuine numbers - we encourage you to report these to your network operator or drop us an email at support@fuse2.net and we can ensure this is looked into.

Rated 1 out of 5 stars

Nuisance Call centres

Nuisance caller,it’s various UK offices use a tranche of numbers to confuse call blockers. Block them all as they appear

November 1, 2018
Unprompted review
Fuse 2 Communications Ltd logo

Reply from Fuse 2 Communications Ltd

Hello Fox1, I can assure you we as a company do not make any marketing or nuisance calls. We operate as a telecommunications provider and own thousands of different phone numbers. We have been made aware that some of our numbers have been used illegally and spoofed to look like genuine numbers - we encourage you to report these to your network operator or drop us an email at support@fuse2.net and we can ensure this is looked into.

Advertisement
Rated 5 out of 5 stars

Got called by a spoofer

Got called by a spoofer. Guy I spoke to in England knew straight away what had happened and traced the call to them. Excellent!!!

October 17, 2018
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look