Neither answer to my mail nor by phone more than two weeks late and still no news... M'y kid hasn't received its gift for his birthday... No way to cancel the order and ton get a refund online...... See more
Company replied
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Neither answer to my mail nor by phone more than two weeks late and still no news... M'y kid hasn't received its gift for his birthday... No way to cancel the order and ton get a refund online...... See more
Company replied
Very happy with service, ordered an item from Ireland as I couldn't get it in my own country or close by, arrived a bit late but at Christmas time everything is a little late.
This was the best experience! Top notch communication on tracking! My nephew is going to be very happy on Christmas! Thank you so much!
My little girl loved her toy! Shipping was pretty fast and lots of communication. Very satisfied!
SODDISFATTI O RIMBORSATI! Se i nostri prodotti non vi soddisfano hai 14 giorni per renderli SPEDIZIONE GRATUITA! La spedizione è gratuita per ordini sopra i 69,99 € in Italia! A CASA TUA IN 24-48 Isole 72 ORE! Consegnamo in modo veloce e sicuro tramite Corriere Espresso GLS e saranno a casa tua normalmente entro 1-2 giorni lavorativi. Tutti gli ordini sono spediti gratis sopra 69,99€. Futurartshop consegna tramite corriere internazionale In tutto il Mondo - 191 paesi! A TUO SERVIZIO! Chiamaci al numero: +39 08118096066 o scrivici via Whatsapp a +39 0815708489 - Lun - Ven 9:00 - 13:00/15:30 - 19:00 Sab 9:00 - 13:00. Contattaci qui o scrivici un email a: support@futurartshop.com O usa il servizio Chat sul sito Saremo lieti di aiutarti e rispondere alle tue domande!
Via Acate 24, 80124, Napoli, Italy
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Excellent prices and fast shipping!
The products were all excellent quality!
They do not respond to your complaints. My doll came damaged and I emailed in immediately. I've read a few reviews here where Futurartshop responds saying they have replied to emails but they have not. Do better.
I need to appreciate that this shop provided products that was sold out in our country (My little ponny - equestria girls) in good prices and ability to pay many ways (PayPal incuded). Shipping was very fast. I received package in few days (in Europe). FuturaShop, thank you very much.
My order came earlier than expected and was great
I contacted the customer service asking about my order and they responded quickly and fulfilled my request exactly. It was shipped promptly after.
Everything was expected. Fast delivery too from another country. Awesome awesome
Prompt service and fast shipping. I live in the US and I got my package before an order within the US. Very communicative with emails through out the process.
Great company to do business with Made a little girl very happy!!!
Continuous update on delivery status. Arrived before the date originally expected. Many thanks.
I'm excited!!! I order from Greece and I delivered after 7 days!!! Thank you very much!
Excellent support. Answered evert question we had quickly. Very fast shipping over Athens, Greece.
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