My first time shopping with Future Garden. Easy website to navigate with good prices. Placed a small order on Wed, Prices were good so paid a bit extra for next day delivery. Received a text from DHL... See more
Company replied
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My first time shopping with Future Garden. Easy website to navigate with good prices. Placed a small order on Wed, Prices were good so paid a bit extra for next day delivery. Received a text from DHL... See more
Company replied
Extremely poor service was supposed to receive 2 packages next day delivery, only received one. Phoned back Danielle who told me they didn't have enough vans collect parcels to take all parcels for... See more
Company replied
I use Future Garden for all my plant pot needs prior to veg going out into raised beds. I have purchased lots of their black plastic, round pots, in many different sizes over the last year and they a... See more
Company replied
Superb experience - unparalleled! I had a question about an item and called the landline and the call was answered straight away and the gentleman went out to the warehouse to check the measurements o... See more
Company replied
Future Garden is one of the UK’s established suppliers of hydroponic equipment, indoor growing products and garden essentials. Since 1997, we have helped future gardeners of every experience level choose reliable equipment for healthier plants and more productive growing environments. Our range includes LED grow lights, grow tents, ventilation and carbon filtration, complete growing systems, nutrients, growing media, propagation equipment, environmental controls, irrigation products and practical accessories. We carefully select products from trusted manufacturers, combining proven favourites with the latest developments in indoor growing technology. Friendly, knowledgeable service is at the heart of our business. Whether you are assembling your first grow tent, replacing an existing light or planning a more advanced growing space, our experienced team is available to offer practical advice and help you compare suitable options. Customers can shop securely online with dependable UK delivery or contact our Romford team for additional support. We aim to provide competitive prices, straightforward product information and responsive after-sales service, giving customers confidence before and after every purchase. At Future Garden, we believe the right equipment and honest guidance can make indoor growing simpler. We value every customer and use their feedback to improve our products, service and overall shopping experience.
Unit 1 Tonbridge Works, Tonbridge Road, RM3 8TS, Romford, United Kingdom
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I use Future Garden for all my plant pot needs prior to veg going out into raised beds. I have purchased lots of their black plastic, round pots, in many different sizes over the last year and they are all excellent quality, and very competitively priced.
Shipping is always so quick, and the items are always exceptionally well packaged. Can't fault them.

Reply from Future Garden Hydroponics
Wanted to turn my very urban-style (no soil, no mess) house into something a little more green. Future Garden was the place to go. The products are of great quality (many times better than what one would expect for the price) and long-lasting. The best product I bought from them was the air pots range. I decided to conduct a bit of an experiment (I'm a scientist) and see if the air pots did what they said on the tin. A few weeks later, the trees in the air pots are budding and those not in air pots are getting there, but much slower.
Brilliant company, brilliant customer services, brilliant shipping time, brilliant products. What more can I really say?

Reply from Future Garden Hydroponics

Reply from Future Garden Hydroponics
Ordered a 1.2m x 2.4m x 2m tent, it come with what look like burn holes in it and also 3 rips on the back, but diddnt notice until night time when i had set up all the gear and the light come through them all... the customer service was average, offered me a new one but honestly dont have time to set all my equipment back up.
Which i told them and they replied with ok thank you, have a good day
Would never recommend 😏

Reply from Future Garden Hydroponics
Great customer service, great products and great health and safety through this lockdown period.

Reply from Future Garden Hydroponics
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