Customer service could be better
I had an issue with my orders (wrong address provided by me initially)
After several attempts I was able to get in touch with customer support and clarify the correct address.

Reply from Futurumshop
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Online shop met gratis verzending van polar hartslagmeters Suunto sport horloges Garmin gps navigatie en fietskleding!
Netherlands
I had an issue with my orders (wrong address provided by me initially)
After several attempts I was able to get in touch with customer support and clarify the correct address.

Reply from Futurumshop
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.