FXCC Reviews 152

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great customer service and quick withdrawals. I've tried many online brokers but FXCC is the best I've tried 100 percent. With all the shady brokers out there I am glad to find a trustworthy one th... See more

Company replied

Rated 3 out of 5 stars

The support team responds to each question quite fast. The withdrawal of funds was faster the expected (less than 24 hours). However, since the funds were withdrawn to a Canadian account,they explain... See more

Company replied

Rated 5 out of 5 stars

FXCC is one of the fastest improving brokage house of the world and today it is competing the top rating reknowned brokage houses of the world .Spreads are awasome rather much more less than... See more

Company replied

Rated 5 out of 5 stars

Been trading with them for over 5 years. Never had a single issue. Deposits and withdrawals in under 30minutes. Best spreads and commissions in the industry. For forex scalpers, this is heaven.... See more

Company replied

Company details

  1. Investment Service
  2. Finance Broker
  3. Non-Bank Financial Service
  4. Stock Broker

Written by the company

Founded in 2010, FXCC is one of the leading STP/ECN brokers, specialising in Foreign Exchange (Forex) and CFDs, delivering institutional level of service and cost-effective trading opportunities to retail clients who wish to trade across a wide range of products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

152 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

WORST TRADING BROKER,

WORST TRADING BROKER,, BIG LIER. THIS IS DEALING DESK BROKER WITH WORST NEGATIVE SLIPPAGE. RUDE STAFF. TAKING COMMISION ON WITHDRAWL..
YOU ARE LYING.. I WORKED WITH YOU..MY CLIENTS GOT BAD EXPERIENCE WITH YOU. FRAUDSTERS.. 100% DEALING DESK BROKER

April 16, 2025
Unprompted review
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Reply from FXCC

Dear Muhammad Asim,
We work with a wide network of liquidity providers, allowing us to offer spreads starting from 0 and no trading commissions. Thanks to our advanced risk management systems, there’s no need for a dealing desk — orders are automatically routed to the most suitable liquidity providers based on volume and other factors. Our platform is flexible enough to accommodate various trading strategies, and many clients reach out to discuss customized trading conditions, which we are usually able to meet. However, we could not find any request or record of a trading account under your name.

Kind Regards,
FXCC Team

Rated 1 out of 5 stars

they take 2% withdraw via crypto

they take 2% withdraw via crypto , no broker like them , aware when you use FXCC

January 16, 2025
Unprompted review
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Reply from FXCC

Dear Thi Nguyen Ngoc,
Thank you for sharing your feedback with us. We offer a variety of payment methods for your convenience, so you can choose the one that best suits your needs.

Kind regards,
FXCC Team

Rated 1 out of 5 stars

Why I cant login to MT4 today December…

Why I cant login to MT4 today December 11, 2024. FXCC is there any issue? I have running positions and I dont know what is happening with them.

December 11, 2024
Unprompted review
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Reply from FXCC

Dear Axa Webster,

Thank you for reaching out!

We understand how important it is to access your account, especially when you have open positions. In case of any issues, please contact the live chat support on the website, and we will work to resolve your problem as soon as possible.

Kind regards,
FXCC Team

Rated 1 out of 5 stars

FXCC has very high transaction charges…

FXCC has very high transaction charges and delayed withdrawal. I do not recommend using them.

November 4, 2024
Unprompted review
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Reply from FXCC

Dear customer,

All withdrawals are processed within 24 hours and from all trading fees we have only spread.

If you have any questions, just contact our client support team!

Kind regards,
FXCC Team

Rated 4 out of 5 stars

New Update:

As I wrote here two years ago, the Fxcc broker is one of the best in the market. The only drawback is that it does not support Metatrader 5, which I hope this broker will support this platform as soon as possible.

November 4, 2023
Unprompted review
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Reply from FXCC

Dear Emad khan,

Thank you for your laudatory feedback regarding the services we provide!
It's a great pleasure for us that the stability of the platform has made you get back here and leave another review!

We are committed to ensuring high-quality trading conditions to let our clients realize their potential and achieve their financial goals.
Speaking about the drawback you have highlighted, then we will aim to improve the infrastructure further on to make services unmatched.

If you have any questions, please get in touch with the client support team!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

When I found out that FXCC offers only…

When I found out that FXCC offers only a single trading account I was like: “whaaat thee heelll is this” but after meeting closer with the trading conditions I thought, well, I think there is no need to offer other accounts besides ECN XL
There is leverage up to 1:500 available for high risk traders and a deposit bonus of 100% which I got when I made my first replenishment and the speed of order execution is so frisky that I can’t blink an eye. If you want to use the trading robot then you are welcome to on board because EA are permitted to use it here. Everything you need for trading is here!

October 31, 2024
Unprompted review
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Reply from FXCC

Dear Daniel Boucher,

Thank you for your honest feedback about our company!

Our trading account has such characteristics that allow traders with different levels of experience and different trading strategies to feel comfortable.

In addition, we are glad that you have found the benefits of our bonus program. It's important for us that our customers have an advantage and such an advantage, among other things, is the bonus that you wrote about.

We use only high-quality liquidity providers, which allows us to ensure high speed of order execution. Therefore, we are grateful for the positive feedback about this.

And you are absolutely right that FXCC doesn't prohibit its clients from using Expert Advisors. Moreover, our trading platform has the necessary tools for such trading.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

I like that the picture I was drawing…

I like that the picture I was drawing in my head before joining this broker fully aligned with what I eventually got.
I mean, I read some reviews, some of them were positive, others were not so positive and I got mixed feelings. However, after trading here for a while, making around 20 deals, I should praise FXCC for STP execution, a rapid one + real quotes and many markets for trading. Nice!

October 25, 2024
Unprompted review
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Reply from FXCC

Dear Finn Gray,

Thank you for this objective and unbiased feedback of yours!
It's great for us to know that you find our trading platform convenient and that it aligns with your trading needs.

Indeed, some traders prefer reading reviews before joining the broker just to make sure that they are about to start working with a reliable company.
It's cool to know that due to them, you understood that our platform was a robust one where you could trade without second thoughts, knowing that the broker always supports you.

If you have any questions, feel free to get in touch with us!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Best Forex trading condition.

After 2 years trading with FXCC I just can say that this broker is the best for forex trading condition!

August 7, 2024
Unprompted review
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Reply from FXCC

Dear Jack Smera,

Our team is grateful to you for leaving this concise but valuable feedback about the trading conditions we provide.

We are happy to hear that you have been working with us for such a substantial period and you still continue uplifting your trading skills and achievigin financial objectives!
Our team is committed to improving the trading environment to make it even more convenient for traders!

Kind regards,
FXCC Team

Rated 1 out of 5 stars

Unreliable and Unethical Practices - Beware!

I had a very disappointing experience with FXCC. Recently, they removed a $2,000 credit from my account without any prior notification, which triggered a margin call. To make matters worse, the margin call occurred less than 2 hours after the credit was removed, leaving me no time to react.

Had I been informed, I would have funded my account to avoid this drawdown. This kind of behavior feels unethical and seems designed to make customers lose their money.

I strongly advise potential users to be cautious and consider these practices before trusting FXCC with your investments.

July 17, 2024
Unprompted review
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Reply from FXCC

Dear Laurent Richer,

Thank you for taking the time to share your feedback and for bringing this issue to our attention.
Our bonus terms an conditions are clearly described on our website: https://www.fxcc.com/100-first-deposit-bonus

Kind regards,
FXCC Team

Rated 1 out of 5 stars

crypto scammers

I sent them a money through crypto wallet and they said after they receive it the wallet is not for them, if you want them to scam you by sending money to crypto wallet and they will say it is not there wallet and you just copy past the crypto wallet from there website ... they have many other wallets because every time someone want to pay they will give him/her different wallet... be careful and don't lose your money with this scammers

July 18, 2024
Unprompted review
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Reply from FXCC

Dear Muayad Elamin,

For security reasons, we generate a new wallet address for each crypto deposit, which is linked to the user in our system. We maintain records of all such wallet addresses. We take the security of our clients' funds very seriously.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

Only one account isn't a super…

Only one account isn't a super convenient thing, but at least conditions are superior.

June 26, 2024
Unprompted review
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Reply from FXCC

Dear J. Coetzee,

Thank you for sharing this concise but informative review with us!

We are excited to receive feedback from our customers because it helps us to evolve and improve services quality.
ECN XL is the ultimate solution for traders regardless of their expertise level and skills. We have done our best to stuff it with the best possible trading conditions to make traders' journeys favorable for them.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

Seamless execution

For me it's really an optimal solution, because I am a scalper and even a trader with several days experience will tell you how it's important for scalpers to have seamless execution!
It's ensured by those technologies used by the FXCC broker, it's a STP/ECN mechanism which guarantees fast execution without slippages even when the market is overloaded with orders from traders around the globe.
I ma quite happy with that. Maybe the broker still has space for improvement, for instance, to add some commodities for trading, but I am into forex pairs trading predominantly.

June 15, 2024
Unprompted review
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Reply from FXCC

Dear Deacon,

Thank you for your feedback!

At FXCC, we strive to create for our clients comfortable trading conditions, regardless of the specifics of their trading.
Therefore, we use the most successful technologies to ensure high quality of order execution.
We are glad that these technologies provide the order execution that you expect to receive from a high-quality brokerage

Kind regards,
FXCC Team

Rated 5 out of 5 stars

This broker has fabulous trading…

This broker has fabulous trading conditions with also one of the best customer service who are very attentive. Trading on this platform has been really great and it’s been a good ride. The quality of service is great!

June 4, 2024
Unprompted review
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Reply from FXCC

Dear Spencer G.,

Thank you for sharing your opinion on the quality of our customer services!

At FXCC, we deliberately focus on ensuring high-quality trading conditions and client service that align with our traders' requirements.
We will continue improving our services to make them even better!
If you have any questions, feel free to contact our customer assistance team to resolve them.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

I am not sure that this broker the most…

I am not sure that this broker the most famous among traders. But that not why I liked it.
It have really good trading conditions that suited me.

May 22, 2024
Unprompted review
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Reply from FXCC

Dear Duncan Lewis,

Thank you for your feedback of FXCC company!

We are happy to hear that you appreciated our trading conditions. Our company's central concern is always to provide the best trading conditions for our customers.
If you have any questions, please feel free to contact our support team!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Quality service.

I really like how this broker supports me with their educational resources.;-)

May 16, 2024
Unprompted review
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Reply from FXCC

Dear kincade,

We are grateful for your positive review of FXCC! It means a lot to us!

Our educational resources aim to develop the trading skills of beginners and seasoned traders alike.
We cover many topics like slippage, margin, execution, etc. Also, check out our Traders Corner Blog here: https://blog.fxcc.com/

If you have any questions, contact our client support.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

They pay out just fine

I had to withdraw my money as I needed a broker with lower spreads on crosses. Nothing wrong with FXCC, but I just had new requirements.

They paid out my money without issue. I'd use them again if my needs change.

March 15, 2024
Unprompted review
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Reply from FXCC

Dear James,

Thank you for sharing your experience with us.

Our team understands traders' needs and does its best to live up to their expectations. We strive to provide tight spreads on cross-pairs and other assets. Still, sometimes, factors such as increased volatility in the market or the release of crucial news make them widen.

Concerning the withdrawal process, we realize that traders need their money as fast as possible. Hence, we implemented a well-developed withdrawal mechanism, and we are happy to hear your money came in time.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

best broker

trust broker during 4 years

May 9, 2024
Unprompted review
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Reply from FXCC

Dear MEHRDAD BEIGI,

Thank you for this concise and laudable feedback!

It's of great delight for us to hear that you have been trading on our platform for such an extensive period.
We are committed to ensuring high quality trading environment to align with the traders' needs.

Feel free to contact our client support team if you have questions or unresolved issues. The team will do its best to help you as fast as possible.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

The educational Center this broker…

The educational Center this broker offers is really impactful. It is a beginner-investing broker which puts effort in the trading journey of novice traders to ensure MAXIMUM capacity output, this is one reason I can’t stop trading here.

May 9, 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Jumari Iswahyudi,

Thank you for your positive feedback!

We're delighted to hear that you find our educational center impactful! At FXCC, we're committed to supporting traders at every stage of their journey, especially beginners. We understand the importance of providing comprehensive resources to ensure traders can reach their maximum potential.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

Some aspects of it

FXCC broker is enviable because of these aspects:
- Seamless order execution via STP mechanism;
- Availability of the platform for any kind of device and multi-terminal function;
- Zero deposit fee, tight spreads from 0 pips;
- Free of any charge access to advanced instruments.
I trade here and enjoy, actually. Min. depo was just $100 but I of course deposited more as I know that hundred bucks is a super basic sum, it's difficult to calculate position size with it and trade without big leverage drawn. And yeah, I guess leverage is too big. But some traders like it.

April 12, 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Teonce Mcneil,

Thank you for highlighting these aspects of FXCC!

We're pleased to hear that you're enjoying your trading experience with us. Our seamless order execution through the STP mechanism is aimed at providing you with efficient trading and a smooth trading experience. We're also glad you appreciate our low deposit requirement, zero deposit fee, tight spreads, leverage, and range of instruments. These are all part of our commitment to providing a top-notch trading environment.

Thank you for choosing us as your trusted broker!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Education for beginners

This broker really knows what novice traders need!
I'm talking about those traders who started trading quite recently. I was such a trader some time ago when I opened trading account with this company.
It's good that before I started trading on a real account, I opened demo and found educational center on this broker's website

I completely engaged in learning and began to study everything that is on the broker's website. As it turned out, I didn't know anything about trading at all.

Now I sometimes open real orders to test my skills.

March 29, 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear ismael,

Thank you for taking the time to leave the comment.

We are glad that you found our educational section useful. At FXCC, we understand how important it is to have valuable information for trading. Therefore, we provide our customers with the most relevant learning materials.

We wish you only success in your trading.

Kind regards,
FXCC Team

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