Great customer service and quick withdrawals. I've tried many online brokers but FXCC is the best I've tried 100 percent. With all the shady brokers out there I am glad to find a trustworthy one th... See more
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See what reviewers are saying
The support team responds to each question quite fast. The withdrawal of funds was faster the expected (less than 24 hours). However, since the funds were withdrawn to a Canadian account,they explain... See more
Company replied
FXCC is one of the fastest improving brokage house of the world and today it is competing the top rating reknowned brokage houses of the world .Spreads are awasome rather much more less than... See more
Company replied
Been trading with them for over 5 years. Never had a single issue. Deposits and withdrawals in under 30minutes. Best spreads and commissions in the industry. For forex scalpers, this is heaven.... See more
Company replied
Company details
Written by the company
Founded in 2010, FXCC is one of the leading STP/ECN brokers, specialising in Foreign Exchange (Forex) and CFDs, delivering institutional level of service and cost-effective trading opportunities to retail clients who wish to trade across a wide range of products.
Contact info
Samou 2, 4043, Germasogeia, Cyprus
- 25 870750
- info@fxcc.net
- fxcc.com
4.6
Excellent
152 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One ECN XL account is suitable…
One ECN XL account is suitable literally for everything. Scalping, algo trading, swing trading the broker doesn’t restrict you.
July 19, 2023
Unprompted review
Reply from FXCC
Dear Spencer ,
We are grateful for your praiseful review!
We included all the features in our ECN XL account so that our customers would fulfill all their trading intentions.
It’s also true that traders are capable of utilizing any trading style or strategy they are inclined to.
Have a great trade!
Kind regards,
FXCC Team
I would not say I am disappointed by…
I would not say I am disappointed by the broker, at least not yet, but they really need to improve their customer support. They are helpful and knowledgeable, but only if you are lucky enough to reach them.
While there were some positives, such as competitive pricing and a decent range of tradable instruments, the support service is inadequate for professional standards.
July 8, 2023
Unprompted review
Reply from FXCC
Dear mr Wright,
Thank you for your feedback regarding our customer support.
We apologize for any inconvenience you may have experienced in reaching our team. We acknowledge the importance of prompt and accessible support for our clients. We are actively working to enhance our customer service channels to ensure better availability and responsiveness. Your comments have been duly noted, and we appreciate your patience as we strive to provide a more seamless support experience.
Kind regards,
FXCC Team
Very well priced services at fxcc
FXCC service is wow! I been able make profit at lot cost.
July 10, 2023
Unprompted review
Reply from FXCC
Dear Sipho Myburgh,
Thank you for sharing your positive experience with FXCC.
We are glad to hear that you find our service affordable and that you have been able to make profitable trades without breaking the bank.
At FXCC, we strive to provide our clients with competitive pricing and transparent trading conditions. We understand the importance of keeping our fees low so that our clients can maximize their profits and minimize their costs.
Kind regards,
FXCC Team
In my experience
In my experience, there has never been a more accurate execution of orders. STP/ECN technology.
But it is necessary to be honest and to talk about disadvantages. The customer service is too annoying.
July 5, 2023
Unprompted review
Reply from FXCC
Dear Rahim Ram,
We welcome any feedback from our customers. Even feedback containing criticism.
First of all, we would like to thank you for appreciating the quality of your order execution. This is something we are proud of, and something that helps our customers get an extra advantage in trading.
Regarding customer service, we strive to be attentive and caring. Therefore we apologise for any inconvenience.
Kind regards,
FXCC Team
I want to state that there's everything…
I want to state that there's everything a typical rookie requires to start off on the market. There are learning materials aimed at increasing your qualification and competence in the sphere, one trading account with relatively good trading conditions, renowned metatrader 4 software and so on.
Moreover, any time you experience difficulties, you can easily contact customer support.
June 23, 2023
Unprompted review
Reply from FXCC
Dear Edward,
Thank you for leaving your feedback about the services we provide. Our team appreciates clients' desire to share their experience of trading on our platform.
Indeed, the number of educational materials, responsiveness and reliability of the customer support team, and powered-up trading platform are considered to be our business cards. In this regard, not only newcomers can find our conditions convenient, but advanced traders as well. We've done our best to build a versatile infrastructure.
Kind regards,
FXCC Team
One of the most nimble and flexible…
One of the most nimble and flexible brokers out there that has been providing services for such a long time. I got to know them through their twitter account where they interesting market news and data daily. Then I actually started trading on their platform, and the conditions are just super rich and favorable.
June 10, 2023
Unprompted review
Reply from FXCC
Dear Sebastian W,
It is a joy to hear that you have enjoyed the content on our social media, then our platform!
We work hard to keep our traders informed with breaking news and up-to-date information through all the channels we provide information.
With that contribution, our traders can stay up to speed, know what is moving the markets and make their trades accordingly, effectively increasing their chance of success in the global financial markets.
We wish you the best of luck with your trading journey!
Kind regards,
FXCC Team
High speed order execution is what I…
High speed order execution is what I wanted. And that's what I got.
June 7, 2023
Unprompted review
Reply from FXCC
Dear Ireti Habeeb,
Thank you for your positive feedback on our company.
We are glad that you like the speed of order execution we provide for our customers.
And we are glad that we met your expectations.
Kind regards,
FXCC Team
Exceptional journey
In early April, I opened an account and have since had a fantastic journey. By taking advantage of their deposit bonus, I was able to double my balance. Everything else appears fine. As such, I recommend this broker.
April 13, 2023
Unprompted review
Reply from FXCC
Dear Haqimi John,
We thank you for your review and congratulate you on taking advantage of our generous bonuses.
Moving forward, we are sure you will explore more exciting and valuable features alongside favorable trading conditions for affordable trading.
Welcome to our platform!
Kind regards,
FXCC Team
Lousy Broker
Lousy Broker. Will not allow more than 5 demo accounts to practice while learning. Trying to figure out how to trade is very difficult, and restricting people to 5 demo accounts is not practical. Do not trader with this Broker
June 15, 2022
Unprompted review
Reply from FXCC
Dear Frank Richardson,
Thank you for leaving us this feedback about your experience with our company. We highly appreciate you finding time to write to us.
Indeed, you can open only 5 demo accounts. This limit has been implemented to ensure the demo server stable performance.
Kind regards,
FXCC Team
Enormous cost-efficiency
This company shows that you don’t have to pay gazillion dollars to be able to have superior trading conditions.
April 5, 2023
Unprompted review
Reply from FXCC
Dear Rakshasa,
Thank you very much for your brief but informative review of our company!
Indeed, we are doing our best to make trading accessible. At the same time, we provide competitive and favorable trading conditions.
Kind regards,
FXCC Team
Not Scalper-Friendly
Stay away from this broker if you are a scalper. Their live account slippage is an absolute joke.
March 20, 2023
Unprompted review
Reply from FXCC
Dear Kanda Bongo Man,
Thank you for sharing your problem!
We may assume that you have traded during periods of high market volatility. Otherwise we are not supposed to slip your order if market did not move during your request.
Kind regards,
FXCC Team
i have evaluated for 4 months on live
i have evaluated for 4 months on live.
crypto withdrawals are within 1 day.
profits on all trading styles are paid out.
trading costs are better than my other 3 brokers.
(trading costs evaluated by running same strategies and sizing, and checking net profits)
swaps are the best across the 4 brokers, including positive payouts.
Alex answers emails the same day, with no dodging the questions e.g. screenshot of the depth in their orderbook to judge spread cost for a pair.
March 7, 2023
Unprompted review
Reply from FXCC
Dear Anonreview,
Thank you for sharing your pleasant experience with us!
Our payment processes use best-in-its-class technologies to ensure our clients can withdraw quickly.
Furthermore, at FXCC, we always strive for excellence in the transparency of information we convey to our customers.
We wish you even more pleasant trading experiences and activities with us!
Kind regards,
FXCC
Trading is for all
A woman in trading seems kinda hilarious one may state, but it's more ridiculous to behold astonishment on the face of such people! I had managed to run through losses and despair before I joined this broker. This company helps me to make my pockets bigger. I ain't state I got rid of any mistakes, but, due to the services here I shrinked their quantity. Bite me, jealousies!
February 4, 2023
Unprompted review
Reply from FXCC
Dear Amanda Collins,
Thank you for such an expressive and meaningful review of our services! Our team highly appreciates such feedback.
We do our best to enhance and improve conditions for traders, and we are glad to hear that you manage to make money on the market. Keep going, and we, for our part, will do our best to ensure your positive pastime!
Kind regards,
FXCC Team
Positive experience so far
Positive experience so far. Deposits via crypto are processed fairly quickly.
I like the low spreads and zero commission.
The only negative is they don’t offer MT5 accounts, only MT4.
Hopefully when I come to withdraw, there won’t be any issues.
February 14, 2023
Unprompted review
Reply from FXCC
Dear James,
Thank you for taking the time to share your trading experience with our lowest possible spreads and zero commissions.
At FXCC, we work hard to provide our customers with a robust infrastructure, so that they don't have any problems withdrawing their funds at any moment they see fit.
Kind regards,
FXCC Team
They are trying to stealing my money
They are trying to stealing my money, beaware traders. At the time of withdrawal they ask for selfie in name of random security check, I gave them my selfie, they are again asking for another selfie. I denied it and told them to giving back my initial money, but they are denying it. They easily verify your accounts but end of the day they will harass you in name security check. I will give you update later once they give my initial back or not. Maybe I have to go to regulations for this, but lets see what they do, it been 3 weeks since I they stuck my withdrawal!
Update: Why should I do that? You guys have started doing this since the IB who refused to work with you cause he told me that you guys cheated with him! Now IB stopped supporting me and so I am trying leaving from here and your broker now asking for documents to block my money, even my initials!
Also let me know why I have to give you additional document for my own money that is deposited! Even though I have given you a document and you just asking for document again and again. EVERY ONE BE AWARE OF THEM. They are here to steal your money!
January 14, 2023
Unprompted review
Reply from FXCC
Dear client,
At times, our internal procedures require us to request a selfie with a valid ID from our clients. This is done to secure deposits and withdrawals and ensure that only verified persons initiate such requests. In your case, we strongly recommend that you send us a valid selfie with your ID. If this is not accepted by our compliance team, we advise you to record a video file of yourself and send it to our compliance department. We take the safety of our clients' funds very seriously and appreciate your cooperation.
Kind Regards,
FXCC Team
About payment methods
provided payment methods are universal and they are fast and secured. this broker knows what traders are passionate about.
November 15, 2022
Unprompted review
Reply from FXCC
Dear R. Badal,
We often wonder how our clients find the time to write feedback on our services. Thus, we extremely appreciate you setting aside the time to grant us this review!
Indeed, the incredible transaction processing speed distinguishes all payment methods we offer. Hence, fewer traders face difficulties during depositing or withdrawing funds. Usually, issues may occur because of delays on the servers, but, as a rule, everything is rapid.
Kind regards,
FXCC Team
Pleasant spreads to trade
FXCC provides the most tightest spreads on the forex market, at the same time levies no commissions for this at all. I don’t know how they do this, honestly. But I don’t have to. All I need to do is to enjoy the trading environment that the broker created for its customers.
January 9, 2023
Unprompted review
Reply from FXCC
Dear Willyam,
We are very grateful for your positive feedback! It’s satisfying to read reviews like this!
Our direct STP execution model allows us not only to cater to our clients with the most competitive spreads in the industry but also to get the pricing directly from the liquidity providers.
For more information about our spreads, please visit
https://www.fxcc.com/forex-quotes
Kind regards,
FXCC Team
High leverage
The broker's leverage size is right up my street. I know that the majority of traders don’t like big leverages, but I love it. You just have to be competent enough to use it.
January 9, 2023
Unprompted review
Reply from FXCC
Dear Grottritt,
Thanks a lot for the review! We cherish your attention to our company!
Leverage levels can be quite a controversial topic among traders. Hence why we grant our clients the complete freedom to choose their comfortable leverage level within the given range.
All they have to do is to contact support in the Trader’s Hub and request leverage change.
Kind regards,
FXCC Team
Slippage, No copytrading, No High Leverage!
I like the spread, I only dont like the slippage, its way too high, I dont think a Scalper EA would survive with their slippage... And they said that slippage could be positive or negative, but all I see is negative.
It would have been great if they would also provide a high leverage like up to 1000...
No copy trading?
And VPS is ridiculously expensive?
Why not provide a free VPS we pay it by our lot trades, we can monitor for 30 days if lots is achive or not....
October 11, 2022
Unprompted review
Reply from FXCC
Dear MassZERO,
Thanks for your feedback. Slippage can be high only during overnight hours due to lack of liquidity. In order to avoid stop orders execution in the midnight time some prices with high spreads can be filtered out. That's why you can have an impression of the high negative slippage if you trade at that moment.
We plan to release PAMM service soon. VPS is free for all clients trading 30 lots monthly.
Kind Regards,
FXCC Team
Reply from FXCC
Dear Daniel Davis,
We offer our thanks for your pleasant thoughts and opinions about us.
FXCC tries very hard to provide the most narrow spreads available on the market for its traders, so they can trade more profitably with spreads starting from literally 0.0 pips. Trading at FXCC also costs zero dollars in commissions.
Kind regards,
FXCC Team
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