G63com Reviews 34

TrustScore 1.5 out of 5

1.6

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1.6

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Icant claim the promotion valid 1…

Icant claim the promotion valid 1 person 350 icant claim and the customer service simple problem can't solve and member of G63 casino your customer service is bad he cant solve the problem

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD, I have been charged for a purchase I haven't done. I blocked my visa and reported for online fraud

February 1, 2024
Unprompted review
G63com logo

Reply from G63com

Hello Sandra

We are sorry for the trouble but we have not received any request from your name or email address to cancel the order. If we had received it, we surely would have cancelled the order.

Regards
Linda

Rated 1 out of 5 stars

not received the paid item

on 12/19/2023 i paid (visa 49 euro) for the perchase of idem (Magda), and have not received the item up todate

December 19, 2023
Unprompted review
G63com logo

Reply from G63com

Hello,

Thank You for contacting us.

We are sorry that we are unable to find any history with either your name or the email address.

You are requested to share the invoice number of your order.

Kindly, also confirm the following details -

1. Full name and Email used while placing the order
2. Credit Card last 4 digits (If paid with CC)
3. Delivery Address
4. Ordered items and the total order amount.

Regards
Frank

Rated 1 out of 5 stars

Do not order from this site

Do not order from this site. Two hours after I ordered I asked to cancel, more than a week has passed and there is no answer, they just ignore me. bad service!!

April 29, 2023
Unprompted review
G63com logo

Reply from G63com

Hello,

Thank you for contacting us.

This is to inform you that your order has been shipped.

If you still want to cancel the order, refuse the order at the time of the delivery. Once the order gets back to us, we will issue a full refund.

Regards
Linda

Rated 4 out of 5 stars

G63COM

I bought a Maxphone which I want to return. I asked for instructions in 24 February 2023 om hoe to teade. Until now I have not received any response or answer.

Thank you very much for your response on March, 8 2023. In the meantime I have returned the Maxphone in accordance with the instructions received. in accordance with the instructions received.

March 4, 2023
Unprompted review
G63com logo

Reply from G63com

Hello,

We are sorry for the inconvenience caused to you.

You can send the shipment back to us in the same unused condition that you received it to the same address that is mentioned on the package.

As soon as you send the package back, please indicate with a receipt, the tracking number and the delivery company promptly. Once we have the parcel back, we'll proceed further and refund you the purchase amount.

Please feel free to ask any questions.

regards
Linda

Rated 2 out of 5 stars

HYPER(S)TECH(Z).COM = G63.COM…

HYPERSTECH = HYPERTECHZ.COM = G63.COM (urpurchase.com)

Ordered the stealth hawk drone :-( (August 23rd, 2022)
- order no. 2ef9acd2425fa1 - and on August 27th got Track No. LL378366841LU.... Which to this day, September 13th remains unknown to shipping co's.

When the name gets too many bad reviews, change the name huh?
-------
Update:
The AMENDED link works; maybe you should have sent it in the email? :-)

Now it is sitting idle in Liege (B) for a week :-(

Origin - Sync Time: 2022-09-13 15:19:11 (GMT+02:00) 2022-09-05 13:13 LIEGE, Released by Customs(Customs cleared, shipment is waiting to be picked up) 2022-09-05 09:48 LIEGE, Start import Customs clearance 2022-09-04 09:20 LIEGE, Arrived at airport 2022-09-03 06:42 GUANGZHOU, Flight departure from international airport to abroad 2022-09-01 11:27 GUANGZHOU, Estimated Time of Departure is(Estimated date of departure 03-SEP-2022) 2022-08-30 12:01 GUANGZHOU, In transit to the international airport to abroad 2022-08-29 20:01 GUANGZHOU, CHINA, Shipment departed from origin hub

August 23, 2022
Unprompted review
G63com logo

Reply from G63com

Hello,

Thank you for contacting us.

This is to inform you that your order is already shipped and currently in transit.

You can track your order here - https://t.17track.net/en#nums=LL378366841LU&fc=190113

Please be assured that the product will be delivered to you in regular/normal time.

Let us know if you have any questions.
Regards
Linda

Rated 1 out of 5 stars

On 13 August I ordered online for a…

On 13 August I ordered online for a Maxphone and was debited on my credit card statement on the same day. I had asked you to give tracing number for delivery status but got no reply

August 13, 2022
Unprompted review
G63com logo

Reply from G63com

Hello,

Thank you for getting in touch with us.

We would like to inform you that the order has been successfully processed from our side.

It will be followed by another email that will include your tracking number, the courier used, and a link to allow you to track your order online at all times.

We are here for any inquiry, do not hesitate to contact us.

Regards
linda

Rated 1 out of 5 stars

Urgent Cancellation of order

Ladies and Gentlemen I placed an order with you yesterday that I would like to revoke and cancel with immediate effect. The amount of 79 EURO was already withdrawn yesterday. 3072410203109 675 641 62 D95D19 4809. I have not received an email confirmation. Please arrange for the immediate transfer back to my account, otherwise otherwise I will take legal action against your company.

Best regards

Update:
Thank you for your message. I contacted you 2 days after my order and told you that I would like to cancel the order. I have not received any message from you about this. It was only after I entered this circumstance on trustpilot that I suddenly received a message via email that my payment had been received. On this message I also informed you that my order must be canceled immediately and I would like to have an immediate refund of the purchase price. I did not receive any feedback on this either. Now I get your message about trustpilot. I do not want to get the good and my amount refunded immediately. Furthermore, according to your policy, I have to pay the transport costs for a return, which you then deduct from the refund. I have already initiated a criminal complaint to the German authorities and would withdraw it in 1 weeks if you immediately transfer my money.

Best regards
Yesim Vural

July 22, 2022
Unprompted review
G63com logo

Reply from G63com

Hello,

Thank you for contacting us.

This is to inform you that as per our data base we have received order from your side on 21 july and your order is already processed and currently we can not make any changes to the order.

If you still want to cancel the order, refuse the order at the time of the delivery. Once the order gets back to us, we will issue a full refund.

Regards
Linda

Rated 1 out of 5 stars

I want to cancel the order!!

I want to cancel the order!!
You are a scam company.
It's all over internet that you steal the money and don't despatch the items.

CANCEL MY ORDER!! I WILL BLOCK THE TRANSACTION WITH MY BANK IF YOU DONT CANCEL IT!!!

January 29, 2022
Unprompted review
G63com logo

Reply from G63com

Hello

Thank you for contacting us.

This is to inform you that we have forwarded your request to the concerned department and after verification, they will initiate the process of refund.

The refund process will be initiated within 72 hours. You will get a confirmation via email when the refund is processed from our end.

It can take up to 07 to 10 working days to reflect the amount in your account depending on the payment method.

Regards
Linda

Rated 1 out of 5 stars

I ordered and paid for a product as a…

I ordered and paid for a product as a Christmas gift on November 28th. I see today that it "may "have arrived into the Dutch Postal System. I probably should have stipulated that it was required for Christmas 2021 not Christmas 2022.I hope the product is as good as the advertising/ marketing blurb that was published about it on their web site.
Extremely unhappy customer.

December 27, 2021
Unprompted review
G63com logo

Reply from G63com

Hello,

We want to apologize for the delay in delivery.

We hope that you liked the product. If there is any issue with the working of the product you can contact us via email at care@urpurchase.com.

For further queries, you can reach out to us on +44 20 3808 9234

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Warm Regards,
Linda

Rated 1 out of 5 stars

GCom_Pte_SG - Your ZoomShot Pro order has been confirmed!Invoice #f31cc77a07a9b8....Me reafirmo Hyperstech

El anunciado en la web muestra un telescopio marca Star Hawk con enfoque manual sobre el que aparece la leyenda 10-300x400mm, 4,4º at 10x y 2.1º at 300x.
La caja dice que trae, además del Star Hawk, un phone clip, tripod, portable rope, dust cover, cleaning cloth y storage bag.

El recibido viene en un contenedor de cartón con instrucciones en CHINO. El telescopio es genérico sin marca. Al lado del ocular en letras blancas dice: Mobile lens y debajo 18 x 25. Alrededor del objetivo hay un slider – a + y debajo mobile telephone lens. Trae un accesorio para colocar el teléfono, correspondiente al phone clip, un trípode y un dust cover. NADA MAS.

Posteriormente me mandan un correo y me dicen que el telescopio que pedí daba problemas y por eso me mandan otro. En la web en otra pagina veo los dos telescopios el que no me mandan 50 euros. El que mandan 9.16 euros. Estoy pensando en poner una denuncia penal por estafa o defraudación. Sé que será difícil porque está fuera de España la empresa pero al menos me doy esa satisfacción y siempre estará ahí pendiente.

September 16, 2021
Unprompted review
G63com logo

Reply from G63com

Hola,

Lamentamos las molestias ocasionadas

Hemos enviado la inquietud al departamento respectivo y pronto recibirá un correo electrónico de nuestra parte.

Para más consultas, puede comunicarse con nosotros al +44 20 3808 9234 o enviarnos un correo electrónico a care@urpurchase.com.

Saludos,
Robert

Rated 1 out of 5 stars

Another Scam Company …

I ordered a dental device for $99.00 which when worn was supposed to remove plaque from your teeth. I ordered it on November 7th. It never arrived. today is December 5th. When I click on the website I only see toothbrushes and watches and other junk one could buy at a 99¢ store or Dollar Tree. Please use Trust Pilot BEFORE you order anything online. There is a rash of Chinese companies ripping customers off by either NEVER sending the item or sending cheaply made, inferior products and you can never get your money back. DO not pay through Pay Pal, they usually take the seller's side in disputes of this nature. UPDATE: t just arrived at my daughter's home in Los Angeles she is forwarding it to me here in NM. Let's see what it looks like and if it does what it is advertised to do.

December 5, 2020
Unprompted review
G63com logo

Reply from G63com

Hello Sharmagne,

We want to apologize for the delay in delivery.

We hope that you liked the product. If there is any issue with the working of the product you can contact us via email at care@urpurchase.com.

For further queries, you can reach out to us on +44 20 3808 9234

Kindly give us a chance to address your concern and provide the best possible resolution to you.

Warm Regards,
Jennifer

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