Bought 4 pairs of tapered jeans (three blue colored ones and one in black/grey). Two of them ripped and lost fabric between the thighs within one year.. The blue jeans colored ones had a very bad (... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been a true Gabba supporter since early 2000’s due to the excellent fit, so 5-stars on that part! But I am echoing a previous comment regarding the fabric quality. Every pair I have owned we... See more
Company replied
I really liked the Gabba jeans and was super happy with them, but after a year, they started to rip in the thigh area. I thought I'd get them fixed by Gabba since they were pretty pricey, but turns ou... See more
I ordered from Gabba a while ago but I have to say first and foremost the quality of the clothing is great! People are asking about everything I wear too! But more importantly, the customer service wa... See more
Company replied
Company details
Written by the company
Gabba was born in Denmark in 1983 from a love of making clothes with character. What began as a family passion has grown into a brand known for fine qualities and an unmistakable sense of Danish style. Gabba. Worn for life.
Contact info
Denmark
- 75536666
- info@gabba.com
- gabba.com
3.1
Average
429 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gabba
We are very happy to hear that - thank you!
Best,
Team // GABBA
Reply from Gabba
And we like you, Paul!
Thank you.
Best,
Team // GABBA
Reply from Gabba
Hi there,
Please contact our customer service at info@gabba-denim.com, so we can assist you in this matter, and get your pants delivered ASAP.
Best,
Team // GABBA
great and fast
July 18, 2021
Reply from Gabba
Hi there,
Thank you for your kind review. We're happy that you're happy!
Best,
Team // GABBA
Was very satisfied with your service!
July 16, 2021
Reply from Gabba
Great to hear!
Thanks!
Best,
Team // GABBA
The return policy is in existent!
The return policy is in existent!
Not good.
Wrote to them and I am still waiting for an answer.
July 14, 2021
Reply from Gabba
Hi Bruno,
Thank you for your review.
We're sorry for the delay in answering your email, but rest assured, that we will handle your return as soon as possible.
Best,
Team // GABBA
Reply from Gabba
Thank you for your feedback. We are happy to help! :-)
Best,
Team // GABBA
Best Costumerserive and best Pants!
333 / 5000
I had problems with the shipping company because they didn't deliver my shipment, after I got in touch with Gabba, they did everything to solve the problem, great customer service! The pants are perfect too, I have 5 of them and I love how well they fit and how comfortable they are.
thanks
July 6, 2021
Unprompted review
Reply from Gabba
Hi Pedro,
Thank you for your kind review and feedback.
When mistakes happen, we do whatever we can to make things right, so we're very happy to hear that we could help you out.
Best,
Team // GABBA
Great denim products
July 5, 2021
Reply from Gabba
We are happy to hear that, Kasper.
Thank you!
Best,
Team // GABBA
Clothing quality is super, only....
Clothing quality is super. Only too much plastic packaging materials.
June 24, 2021
Reply from Gabba
Hi Frits,
Thank you for your review and feedback. :-)
We are continuously working towards reducing our carbon-footprint, including our packaging. Hopefully we will have greener packaging by your next order! :-)
Best,
Team // GABBA
Reply from Gabba
Great to hear, thank you!
Best,
Team // GABBA
Reply from Gabba
Thank you very, very much!
Best,
Team // GABBA
Reply from Gabba
Thank you very much for your kind review.
We are happy, that you are happy!
Best,
Team // GABBA
Havent receive my order from monday 7th…
Havent receive my order from monday 7th june. Whats happening?
June 14, 2021
Reply from Gabba
Hi Dimitris,
Thank you for notifying us.
According to the tracking number we provided you, the package will be with you later today.
We handed the package over to UPS on the 7th - the day of your purchase.
It is difficult for us to control what UPS does with the packages after handing them over, but we do agree, 7 days is too long.
We apologize.
Best,
Team // GABBA
Awesome quality … such a comfy…
Awesome quality … such a comfy material! Would buy in every single color!
June 11, 2021
Reply from Gabba
Thank you, Hanx!
We appreciate the kind review.
Best,
Team // GABBA
The Knitted Hoodie
Fantastic hoodie I love this knitted hoodie is it by far my favourite purchase in 2021. You have my business now Gabba!
June 5, 2021
Reply from Gabba
Hi there,
Thank you for your kind review! We're happy to hear that you enjoy the products.
We hope to see you again soon! :-)
Best,
Team // GABBA
It was not the soft lightweight hoodie…
It was not the soft lightweight hoodie I expected!
June 1, 2021
Reply from Gabba
Hi Jon,
We're sorry that we didn't meet your expectations!
Can you please email us at info@gabba-denim.com with more information?
Best,
Team // GABBA
Reply from Gabba
Thank you for your kind review!
Best,
Team // GABBA
Reply from Gabba
We are happy you enjoy our products!
Thank you for your review - we hope to see you again soon!
Best,
Team // GABBA
Reply from Gabba
5 stars for your kind review! Thank you very much!
Best,
Team // GABBA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.