Gabrialla Reviews 

59
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I asked for the owner Lev Tripolsky to email me back (never got a respond) and instead Nick Silny sent me an email, I was told they would refund me in a few days if my order didnt show up but they nev... See more

Rated 1 out of 5 stars

I'm simply disappointed with shipping. I've been sent three emails at this point to write a review on my maternity belt, and I still don't have it, it's been 3 weeks since I ordered and according to "... See more

Company replied

Rated 2 out of 5 stars

I ordered a maternity belt on Monday and paid extra to have the item shipped via priority mail. The next day I received notification that the item was packed and ready but to be shipped out with a tra... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered light support pregnancy belly band for my sister. Trust me, I have seen her being super comfortable during her final trimester. The belt is extremely light weight and made with good quali... See more

Company details

  1. Medical Supply Store

Written by the company

Designed for All Women's Needs: Elegant and Medically Correct. A woman's lifestyle is made from many adventures and life's events. For these she will need support and help through her life's stages. That's where the dilemma starts. Finding the good product has too many times been requiring a compromise between a medically correct but not elegant looking product and a cool looking product that does not really do the job. The result would be that you cannot pursue a fully effective treatment and feel good at the same time.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(59)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst customer service

I asked for the owner Lev Tripolsky to email me back (never got a respond) and instead Nick Silny sent me an email, I was told they would refund me in a few days if my order didnt show up but they never did. Most of my emails they ignored. It's a shame a company that sells things as important as maternal and health related products has such terrible customer service. Better off going to a different store, cause if you have an order issue, they wont fix anything, despite what they promise!

August 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

2nd pregnancy felt really heavy and…

2nd pregnancy felt really heavy and back was hurting like crazy. This belly band offered a lot of back support and really helped while running around during my 12-hr shifts. I got the GABRIALLA Medium Support Pregnancy Belly Band (MS-96) in large (I'm 5'2" 130lbs at 6 months pregnant).

January 21, 2022
Rated 4 out of 5 stars

Gabrialla Compression Stockings Are Great - Except!

The toe section of some knee-high beige compression stockings have lightened up considerably in comparison with the rest of the stocking. The sizing chart is perfect! Price is the best for the quality. I have been ordering them for a couple of years. I'm happy with these stockings.

January 19, 2022
Advertisement
Rated 1 out of 5 stars

I don’t recommend this brand

I don’t recommend this brand. And to return something is not easy neither, the customer service is awful.

November 25, 2021
Gabrialla logo

Reply from Gabrialla

Hello Gaby,

We deeply apologize for the inconvenience you have experienced with our customer support. This is not typical of us and we can assure you it will not happen again. Due to the Covid-19 situation, we are very short-staffed and also experiencing delays with our shipping carriers. Please email us at gabrialla@itamed.com with all questions or concerns you may have. We will be happy to help.

Thank you for your understanding and for choosing GABRIALLA.

Rated 1 out of 5 stars

I didn't get what I ordered

I didn't get what I ordered. Wrong size and wrong color

October 24, 2021
Gabrialla logo

Reply from Gabrialla

Hello Brandy,

On behalf of GABRIALLA Team we Thank you for choosing GABRIALLA. We're sorry to hear that you received wrong size and color. Customer support team will reach out to you asap and we will send you new package. I've shared your experience within our customer satisfaction process to be sure that our warehouse team don't make this mistake again.

We really appreciate your business and hope to keep you as a valued customer.

Regards,
Team GABRIALLA

Advertisement
Rated 1 out of 5 stars

The band doesn’t stay in place

The band doesn’t stay in place. I was using it to workout and would have to pull it down. When I would run it would actually make sides hurts more then without it. Not for me n

October 11, 2021
Gabrialla logo

Reply from Gabrialla

Hello Tracie.

We are very sorry you are not happy with our product. Please note that all GABRIALLA products have size charts in their descriptions and it is crucial to measure properly, because these are medical support products and the sizes are different from standard clothes size. Even though you usually wear medium, it will most likely not be adequate for our size charts, so please make sure you measure before ordering.

We really appreciate your business and hope to keep you as a valued customer.

Thank you
Team Gabrialla

Advertisement
Rated 1 out of 5 stars
Gabrialla logo

Reply from Gabrialla

Hello Madeleine,

We thank you for choosing GABRIALLA. We're sorry to hear that you’re not satisfied with product performance. Please reach out to customer support team to initiate return process and share your experience with them so that we improve our product accordingly.

We really appreciate your business and hope to keep you as a valued customer.

Regards,
GABRIALLA

Rated 5 out of 5 stars

Satisfied customer--reorders

Order the first time hoping I would recieve what I ordered. Then again, that the nylons would fit properly. Found no problems with Gabrialla. Reordered 2 more pairs to take with me when I visit Texas Oct 3.

September 11, 2021
Rated 1 out of 5 stars

My package arrives empty

September 7, 2021
Gabrialla logo

Reply from Gabrialla

Hello Sarah,

On behalf of GABRIALLA Team we Thank you for choosing GABRIALLA. We're sorry to hear that you received an empty package. Customer support team will reach out to you asap and we will send you new package. I've shared your experience within our customer satisfaction process to be sure that our warehouse team don't make this mistake again.

We really appreciate your business and hope to keep you as a valued customer.

Regards,
Team GABRIALLA

Rated 5 out of 5 stars

I LOVE my support!

I LOVE my support!! It has been extremely helpful!! I have an ongoing back injury and I'm in my second trimester. With two bulging discs in my spine, I need extra help with my pregnancy back pain and support. This is sooooooooo much better than the ones in the stores that are expensive and don't work anywhere near as well. THANK YOU SOOOOOOOOO MUCH!!!! 🤗💖🤗💖

September 1, 2021
Advertisement
Rated 1 out of 5 stars

I did not receive my order at 2752…

I did not receive my order at 2752 Devereaux av

July 27, 2021
Gabrialla logo

Reply from Gabrialla

Hello Katia, We're sorry to hear that shipper delivered your item at wrong address/mailbox. I've shared your experience within our customer satisfaction process to be sure that our shipper don't make this mistake again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look