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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, most reviewers were somewhat happy with their experience overall. Customers have mixed feelings about the products, with some finding them to be of good quality and as pictured, while others report discrepancies between the online images and the actual items, as well as issues with fabric quality and sizing. The ordering process is generally considered easy by many. However, a significant number of people were dissatisfied with the return policy, finding it difficult or impossible to return items, despite advertised free returns. Some reviewers also experienced long delivery times and a lack of communication regarding order status and shipping updates.

What people talk about most

Product

Users describe ambiguous interactions with product quality and sizing. Many reviewers praise the unique... See more

Quality

People report ambiguous experiences with quality. Many customers praise the quality, describing items as... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Return policy

Clients share negative opinions on the return policy, expressing significant frustration. Many reviewers... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers received their orders on time... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Online ads are notorious for making the item look AMAZING compared to what you actually receive. Since the jacket was relatively inexpensive and I intend to modify and embellish it anyway, I decided t... See more

Rated 4 out of 5 stars

everything was great, but if there is some room for improvement: more communication in the delivery process. it took quite a while for the items to be moved to the mail carrier and even then there was... See more

Rated 4 out of 5 stars

The prices were great. The clothes were a good quality, however the photos did not accurately depict the type of material. I bought a button-up hoodie thinking it would be a thick, warm material but... See more


3.5

Average

TrustScore 3.5 out of 5

676 reviews

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Rated 4 out of 5 stars

Generally good quality for the price

This was my first Gabrinl purchase and I am generally happy with the items. The quality of the jacket and pants I bought is very good. The shirt and dress are nice, but not exactly what I thought I was getting. The shipping is slow and tracking never worked, but that's not a big deal as long as it gets to me, which it did.

December 27, 2025
Unprompted review
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Rated 5 out of 5 stars

What a lovely jacket

What a lovely jacket. It fits beautifully, and I have already gotten compliments. It arrived quickly and without wrinkles. It is a good layering piece - not too bulky or thick. Definitely comfortable with cool temperatures but not for a "cold" day. It's great!

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE business they go under several…

TERRIBLE business they go under several names and don’t let you return anything. They say you have to send back to Dubai and then get 10.00 back after spending 200.00 NEVER again. I have been fighting for months.
DO NOT BUY

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Online images vs reality of the items: false advertising

The online images of the clothing I ordered, do not match reality. One sweater isn't "oversized" cowl neck, it's tight and turtle necked. Another sweater isn't even a sweater! It's cheaply pieced together waffle knit with swimsuit bodice, with a print of sweater! Not worth the prices. These are false advertising

December 22, 2025
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Rated 1 out of 5 stars

Buyer beware.

Ordered two items and was charged for them on order date. 8 weeks later I have no items. They say they were shipped and delivered but they were not delivered. After several attempts to have them help locate the package or refund the funds they continue to say they are not responsible for delivery. By far the worst experience of online shopping.

December 9, 2025
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Rated 4 out of 5 stars

The prices were great

The prices were great. The clothes were a good quality, however the photos did not accurately depict the type of material. I bought a button-up hoodie thinking it would be a thick, warm material but it was lightweight and silky.

December 6, 2025
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Rated 1 out of 5 stars

Total scam site

Total scam site. Clothing is poor quality and you can not return to get your money back. They will offer you 1/8 the price of your return (if you get this) and expect for you to provide international shipping for the return. Horrible customer service, product and a complete scam.

November 19, 2025
Unprompted review
Rated 3 out of 5 stars

Sizes run small

Loved the jacket and grey pullover shirt. The maxi shirt dress is super cute but did not come with the belt, I didn’t see in the details that the belt was not included also it does not fit in the bust area. I followed the size chart I typically wear an honest size eight. I ordered the med and I can’t even get it closed.

November 18, 2025
Unprompted review
Rated 3 out of 5 stars

Clothes were nice

Clothes were nice. I did go by size chart. They are a little snug. Also surprised the coat dresses were polyester. Thought they would be cotton.

November 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. 1) They only accept returns if the item is damaged. If it doesn't fit, they will only offer you a pittance of what you paid for it and you get to keep the item. They offered me $13 to keep the dress, which I couldn't use because it didn't fit AT All. (Fit through the waist but the waist was too high; a larger size would have been too big and smaller would have been too small.) Dress was way too long. 2) The fabric is printed, so the back side is white, which shows when you walk. Not quality at all. I tried to get $50, but finally settled on a $30 refund but I'm definitely not satisfied and hope this post/review saves someone else the headache of dealing with this scam company. This is not a reputable company, even though the reviews I checked indicated that it was. Really disappointed.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

order mishap fixed

I received my order and discovered that there was an item I did not order and one of my items was missing. I emailed customer support and got a reply a day or so later. After answering a few questions and sending some information to them They were kind enough to offer either a refund for the missing item or to resend it. I opted to have it resent. I have not received it yet but feel it will be the correct item. I appreciate the customer service team taking care of this issue.
The items I received that were correct are beautiful. I am happy that I purchased them and will shop with them again

November 18, 2025
Unprompted review

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