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Gadcet.co.uk Reviews 3,720

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,135 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very satisfied with the products, often highlighting their quality, competitive pricing, and the fact that items are brand new and genuine. The delivery service is frequently praised for being swift, efficient, and often free, with many orders arriving the next day as promised. The ordering process is generally described as easy and straightforward, with good communication and helpful support from the team. However, some people were dissatisfied with issues such as missing items, delayed deliveries, or receiving refurbished products instead of new ones. A few other people also felt that customer service responses were slow or unhelpful, particularly when dealing with faulty items or incorrect orders, and some reported receiving products that did not meet expectations.

What people talk about most

Product

Customers generally report positive experiences with products, often highlighting competitive pricing and... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting fast and... See more

Price

Customers consistently note positive experiences with price, often finding products competitively priced and... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process simple, fast,... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed, efficiency, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that d... See more

Rated 5 out of 5 stars

Ordered the Dolce & Gabbana Slow Juicer and couldn't be happier. The juicer itself is an absolute class act — a stunning piece of kit that looks and performs beautifully. The whole experience with G... See more

Rated 5 out of 5 stars

I was more than a little skeptical about buying from Gadcet. There are so many fake Airpods Max out there that I was nervous. I contacted Gadcet and they reassured me the item was brand new and genuin... See more

Rated 5 out of 5 stars

Exemplary customer service. I'm absolutely blown away by their efficiency and communication. Half my order was missing - no ones fault; simply the ordering narrative is really confusing and the dispa... See more


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Health and Beauty Shop
  5. Online Marketplace
  6. Used Game Store

About Gadcet.co.uk

Written by the company

Welcome to Gadcet

Gadcet is an online and retail platform for finding and buying the latest gadgets and technology products. Our mission is to make it easy for shoppers to find the best tech products at the best prices. We offer a wide range of products from smartphones, tablets, wearables, to laptops, gaming consoles and more. We also provide helpful product reviews and buying guides to make sure you get the most out of your purchase. We strive to provide the best customer service and make sure you have an enjoyable shopping experience.

Here you will find thousands of products from the top brands, such as Apple, Samsung, Xiaomi, Hp, Dell, Canon, Nikon, Toshiba, Sony, Microsoft, Google, and much more.

We offer great competitive prices with great deals happening every day. With most items delivered with a next-day delivery service, and a 12-month warranty on all items.

Visit Gadcet.co.uk today!

28-Day Free Returns + Free UK Delivery

Get Free UK delivery on orders above £20

At Gadcet, we make shopping easy and worry-free. Enjoy free UK delivery on orders over £20 and benefit from our 28-day free return policy for complete peace of mind. Every product new or used is fully tested, quality-checked, and backed by our 12-month warranty. Experience trusted service, genuine products, and hassle-free returns only at Gadcet. Terms and conditions apply. Please visit our website for more information.

Contact info

Buy Now, Pay Later Always Interest Free

Buy Now, Pay Later - Always Interest Free. With Klarna and Clearpay

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great price

Great price. packed quickly and despatched. Delivery to our sparsely populated area was as predicted. This last bit matters as delivery companies frequently treat us bad.

May 6, 2026
Rated 5 out of 5 stars

No issues at all

No issues at all, I thought because of the price I paid it was a scam - but item arrived and I am happy!!!

May 12, 2026
Rated 1 out of 5 stars

Didn’t get my order

Didn’t get my order

May 5, 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Hi Yusuf,

We’re sorry to hear that you have not received your order.

After checking the Royal Mail tracking, we can see that the parcel is currently in transit and a redelivery has been arranged to your chosen Post Office for collection. Royal Mail will notify you once the parcel is ready to collect.

We apologise for any inconvenience caused by the delay. Please email our customer support team with your order details if you need any further help, and we’ll be happy to assist you.

Kind regards,
Gadcet Customer Support

Rated 4 out of 5 stars

Problem remedied quickly

Payment when through but not the dispatch order. Consequently on alerting Gadcet that the item had not arrived on the due date, they investigated, found the above error, and dispatched the item that day. I got it the following morning. Good service is about rectifying mistakes when,they occur (as they will from time to time)

May 11, 2026
Rated 1 out of 5 stars

Phone not working after 2 days of use

Phone not working after 2 days of use. Please refund.

May 5, 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Dear Averis,

We’re very sorry to hear that your phone stopped working after only 2 days of use, and we completely understand how disappointing this must be.

Please don’t worry — all our items come with a 12-month warranty, and we will make sure this is looked into for you. One of our team members has already emailed you regarding this issue. Kindly reply to that email so we can review the details and guide you through the next steps as quickly as possible.

Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.

Kind regards,
Gadcet Customer Support

Rated 1 out of 5 stars

Very low quality battery finish only 4…

Very low quality battery finish only 4 hours and sometimes touch missing
Last experience in life but used mobile

May 8, 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Dear Abdul,

We’re very sorry to hear that you are unhappy with the battery performance and touchscreen on your device. We completely understand how frustrating this must be, especially so soon after purchase.

Please don’t worry — all our items are covered by a 12-month warranty, and we are happy to look into this for you. One of our team members has already emailed you regarding your order, so please reply to that email with the details of the issue and we will guide you through the next steps.

We apologise again for the inconvenience caused and thank you for giving us the opportunity to resolve this.

Kind regards,
Gadcet Customer Support

Rated 5 out of 5 stars

Really liked using Gadcet which I have…

Really liked using Gadcet which I have done twice now. 1st time they emailed me to check order was correct as was unusual to order so many but it was and I appreciated they checked. Once confided delivery next day. Definitely buying from again and first place will check.

May 7, 2026
Rated 2 out of 5 stars

Support communication terrible

Support email communication is terrible, ive asked 3 times why it is saying my refund has been cancelled and they dont respond. I called and they said my refund has been processed, but the last email I have says the return must be checked and have received no email to say my refund has been processed, even though my account is saying the refund was cancelled Friday that went past. I also got a quote over whatsapp for trading items in and was told to email support to get an official order for the quote i was given, ive emailed twice for that since over a week ago, with no reply at all to it.

May 5, 2026
Gadcet.co.uk logo

Reply from Gadcet.co.uk

Dear Jason,

Thank you for your feedback.

We sincerely apologise for the poor communication you have experienced. This is not our usual standard of service, and we understand how frustrating it must be to chase for updates regarding your refund and the quote request.

We are sorry for the delay and any confusion caused. Our team will review this matter and ensure you receive a clear update as soon as possible.

We appreciate you bringing this to our attention, and we apologise again for the inconvenience caused.

Kind regards,
Gadcet Customer Support

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