I bought my 2nd HOCO watch recently but having small issue with the screen. Went back to the shop and after checking, the manager replaced with a new watch. It's quick, friendly and no hassle at... See more
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I reached out to ask if I would be charged after cancelling my account. The other guy didn't give me the direct answer, he even made me more confused. After I talk to another guy named Dexter, he clea... See more
Company replied
I want to give a shout out to Ahlby who is a part of the escalation team for taking the initiative to help me out with my subscription problem. Ahlby provided a swift resolution to this matter even wi... See more
I wanted to share my appreciation for the outstanding support provided by the team. They demonstrated exceptional service by addressing my unique issue promptly and going the extra mile to assist me.... See more
Company replied
No recent history of asking for reviews
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It is illegal
It is illegal. I received a text mentioning that I had a parcel and that it was brought to my house, but I was not there. To have it redelivered, I was asked to pay £2. At the time, I was expecting a parcel, so I paid. However, it turned out that the payment was for a membership to your site, which I didn't realize until a few days later. I emailed to cancel my membership, but your site had already withdrawn some money from my account before I canceled it. This is not an honest way to obtain memberships, and I will be filing a complaint about this

Reply from Gadgetgeek
Very helpful in any issue.
Very helpful in any issue I had. Totally fabulous with the customer service. Very attentive. Always there to help
Varieties of products and affordable
Gaggetgeek.store provides so many items and products such as electronic accessories, ebook, etc so buyers have many choices to buy products as expected and the prices are also affordable.
Very Helpful customer service
Very Helpful customer service, could not ask for more, would thoroughly recommend using. I had an issue that was dealt with efficiently with the escalation team
Nigel Dancey
An ad poped up for me ti purchase a…
An ad poped up for me ti purchase a bouncy castle so I clicked on it and purchased what I thought was a bouncy castle only to find out after paying it wasn't it was for a stupid membership for the site which isn't what I was purchasing and when contacted told they don't endorse the ads and can't give me a refund as stated in t&Cs which I didn't get as I wasn't entering into a agreement she said she's cancelled they better have as I don't want anything on the site I just want to be refunded for being mis sold

Reply from Gadgetgeek
Money is being taken from my account by…
Money is being taken from my account by your company. I have no idea why?
Please explain
Mrs Janet Hatton

Reply from Gadgetgeek
This is an update to my earlier review of the 27th may
I wrote a review regarding this company not selling the items it claimed to be offering, I tried to get a refund which was intact turned refused as the company claim not to give refunds as well as not selling toilet rolls and being conned into memerships which I also didn't want well since I had written this review I got a phone call to say they will give me a refund if I take back my review what I will do it say the refund I have now recieved and if a company wants to give you a refund on the basis of you retracting your preview doesn't look very good does it now I would be cautious of using this company

Reply from Gadgetgeek
The things that I didn't like is when I ask you to stop debting my money without my consent. …
The things that I didn't like is when I ask you for the first time to cancel my membership, and you never did so instead you keep debiting my money for nothing, I don't remember buying anything from you guy's, so I beg with you Cancel that Membership I don't want it anymore. This Debting it started last year so please can I have my Refund money.
harry helped me a lot
I didn't know I was signing up for…
I didn't know I was signing up for something as I was only meant to be paying postage for an item.

Reply from Gadgetgeek
Getting assistance from Zoe.
Great customer service
Great customer service. They attend to matters and emails on time. The response I received from the Client Relationship Manager was outstanding. It explained everything clearly and in a simple manner. Thank you
Good problems solver
They called me to find better solution for my problems and my problems were solved immediately.
At least you have been in contact
At least you have been in contact, re my refund, thank you
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