I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... See more
Company replied
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See what reviewers are saying
Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... See more
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... See more
Company replied
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... See more
Company replied
Company details
Written by the company
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 01 4854115 | (UK) 0333 355 0254
- info@gadgetinsurance.com
- gadgetinsurance.com
3.7
Average
3K reviews
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Awful!!
Awful!!! Paid for insurance then when my phone breaks they say the docume is for proof of ownership are not good enough. A recipt off samsung and a copy of my finance on the phone apparently isn't proof of ownership!! Waste of money paying them every month and now I'm still left to pay £340 privately to have the screen repaired!
DO NOT USE THIS COMPANY!!!!
October 8, 2024
Unprompted review
Reply from GadgetInsurance.com
Hi Joseph,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Please email us directly at CustomercareTP@blueinsurance.ie with your policy number and the nature of your query. We can then look into this for you.
Kind Regards
Hari
Excellent experience
Excellent experience. The lady was very patient with me. Kids coming and going.
October 11, 2024
Reply from GadgetInsurance.com
Hi Aoife,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari
AVOID terrible service
I would give no stars if it was an option. Paid premium insurance for 2 years, damaged screen on phone and they want to take phone for 2 weeks for a "possible" repair. Not having phone for 2 weeks is not an option for me. No alternatives were offered and staff were very rude on phone. Recommendation is to avoid, this service was a waste of my money.
October 12, 2024
Unprompted review
Reply from GadgetInsurance.com
Hi Steve,
I apologize for the inconvenience caused.
As you have not provided any personal details in order for us to locate your policy, can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number, home address and email address ? We can then investigate this for you.
Regards,
Hari
It is quite simple to use and very…
It is quite simple to use and very clear information on your product
October 7, 2024
Reply from GadgetInsurance.com
Hi Joseph,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hari
I don't recommend it at all
I don't recommend it at all, I insured my son's laptop, it sopped charging and they said they don't cover it, because it is a breakdown not a an accidental damage. I have been paying premium for more than 12 months, and I think I paid more than the price of the laptop.
Simply put, it is a rip off, avoid.
October 7, 2024
Unprompted review
Reply from GadgetInsurance.com
Hi Saber
I am sorry to hear that you were not satisfied with your claims experience. Breakdown would be excluded on Laptops.
If you feel that your claim was not settled fairly, you can always appeal this decision with the claims company.
You will find details on how to do this in your policy document.
Kind Regards
Kym Farrell
DO NOT USE THIS COMPANY FOR ANY TYPE OF…
DO NOT USE THIS COMPANY FOR ANY TYPE OF INSURANCE THEY HAVE HAD MY MOBILE PHONE FOR A REPAIR SINCE 27/8/24 IT HAS GONE MISSING ON THE 11/9/24 STILL WITHOUT MY MOBILE AND WE ARE NOW IN OCTOBER
AVOID AT ALL COSTS AS EVEN WHEN THEY LOOSE YOUR PROPERTY STILL WONT PAY OUT ABSOLUTE JOKE OF A COMPANY DO NOT WASTE YOUR MONEY GO WITH A REPUTABLE COMPANY AS THIS ONE DEFINITELY IS NOT !!!!!
The financial ombudsman is handling it now as the email address you have stated on here is invalid now there is a surprise
CLAIM NUMBER EVS002630835 / 136552
2 MONTHS NOW STILL NO PHONE AND STILL NO UPDATES !!!
SURPRISE SURPRISE AFTER HAVING MY HANDSET BLOCKED I GUESS THE THEIF HAD NO USE FOR IT 9 WEEKS LATER I HAVE MY PHONE BACK WITH A DIFFERENT STYLUS THAT WONT WORK WITH MY PHONE AND THE NEW SCREEN HASNT BEEN FITTED PROPERLY AND NOW POPS I HAVE NOW CANCELLED MY POLICY AND WILL HAVE TO PAY OUT OF MY OWN POCKET TO REPAIR MY PHONE PROPERLY
STAY AWAY FROM THESE SCAMMERS !!!!
THEY TAKE YOUR MONEY FOR YEARS
DONT REPAIR YOUR PHONE PROPERLY
THEY STEAL YOUR PHONE
THEY DONT TAKE RESPONSIBILITY
THEY DONT CARE
ROBBERS !!!!
October 2, 2024
Unprompted review
Reply from GadgetInsurance.com
Hi,
As you have not provided your policy number or email address, I cannot locate any policy for you. Can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and the nature of your query. We can then look into this for you.
Kind Regards
Natalie Ward
Reply from GadgetInsurance.com
Hi Bader,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Natalie Ward
Very easy to get the insurance I…
Very easy to get insurance cover.
I hope to add more insurance in the future
September 20, 2024
Reply from GadgetInsurance.com
Good afternoon Steve,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Natalie Ward
Friendly and knowledgeable
Found that the agent to be friendly and new what she was talking about and explained everything that I needed to know.
September 18, 2024
Reply from GadgetInsurance.com
Hi Sian,
Thank you for your comments and taking the time to leave a 5-star review.
Your lovely comment will be passed on to the agent.
Kind Regards,
Rebecca
The service I got was brilliant and the lady I spoke to was lovely
The service I got was brilliant
September 18, 2024
Reply from GadgetInsurance.com
Hi Jacqueline,
Thank you for your comments and taking the time to leave a 5-star review.
Your lovely comment will be passed on to the agent.
Kind Regards,
Rebecca
Reply from GadgetInsurance.com
Hi Siobhan,
Thank you for your comments and taking the time to leave a 5-star review.
Your lovely comment will be passed on to the agent.
Kind Regards,
Rebecca
Ease of use and no hassles.
September 9, 2024
Reply from GadgetInsurance.com
Hi Mark,
Thank you for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Reply from GadgetInsurance.com
Hi Helen,
Thank you for your comments and taking the time to leave a 5-star review.
Kind Regards
Patricia
Reasonable pricing and fairly…
Reasonable pricing and fairly comprehensive insurance. Easy to navigate.
August 29, 2024
Reply from GadgetInsurance.com
Hi Mary,
Thank you for your comments and taking the time to leave a 5-star review.
Kind Regards
Patricia
Mandy was so helpful and efficient
August 26, 2024
Reply from GadgetInsurance.com
Hi Becca,
Thank you for taking the time to leave a 5 star review.
I will pass your lovely feedback onto our agent.
Kind Regards
Natalie Ward
It was very easy to get insurance…
It was very easy to get insurance online for a school Chromebook.
August 21, 2024
Reply from GadgetInsurance.com
Good morning,
Thank you for taking the time to leave a 5 star review.
Kind Regards
Natalie Ward
Easy to take insurence in 2 min
August 20, 2024
Reply from GadgetInsurance.com
Hi Satya,
Thank you for your comments and taking the time to leave a 4-star review.
Kind Regards,
Rebecca
Made a claim in April for my daughters…
Made a claim in April for my daughters school laptop, they sent me a link to pay the excess which won't work, it's now August they still haven't fixed the technical issue I cannot pay this as it an issue there side so I'm still paying my monthly fee but cannot get my laptop repaired . I have requested to transfer the money getting no where with this company. Extremely frustrating.
August 6, 2024
Unprompted review
Reply from GadgetInsurance.com
Hi Jackie,
As you have not provided any personal details in order for us to locate your policy, can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and we can contact the claims company directly for you.
Kind regards,
Erin
My insurance was quick and easy and it…
My insurance was quick and easy and it was a pleasant experience
July 29, 2024
Reply from GadgetInsurance.com
Hi Mag,
Thanks for taking the time to leave a 5 star review.
Kind regards,
Erin
Reply from GadgetInsurance.com
Hi Robert,
Thanks for taking the time to leave a 5 star review.
Kind regards,
Erin
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