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Gadgetsuni Reviews 462

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick and efficient responses to their inquiries and issues. The overall service provided is frequently described as fast and effective, with consumers appreciating the smooth resolution of their problems. However, some customers experienced issues with refunds, mentioning delays or difficulties in receiving their money back. Additionally, some reviewers were dissatisfied with the subscription process, indicating they were unaware of how they had subscribed.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers frequently praise the quick, clear, and helpful... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

Refund

People report ambiguous experiences with refund. Many customers express frustration regarding the refund... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick and efficient... See more

Subscription

Clients share negative opinions on subscription. Many customers report being unknowingly signed up for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have no idea how you activated my account with you and took my money. I responded to a questionnaire from Douglas for a Christmas calendar, which cost 5.95 euros, I had it withdrawn from my account... See more

Rated 4 out of 5 stars

The response was quick and the answer was pleasing. I will wait for the refund to make sure that the treatment cycle is completed. Thank you

Contact info

4.2

Great

TrustScore 4 out of 5

462 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Cancellation of membership

As I did not apply for membership of this website, I was surprised to find that I was suddenly upgraded on the level of membership I was on without my consent. I sent a query through and was quickly and professionally assisted by Imani, resolving my query to my satisfaction.

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Don't go near!

Mutiple companies operating from the same local address. Checkout gadgetuni.com and bikezones.com.
I haven't bought anything nor recall subscribing to either yet have been charged 85 euro so far.
Was contacted and offered a refund in exchange for a good trustpilot review.
I couldn't in all conscience lie about my experience.
Avoid.

February 25, 2025
Unprompted review
Rated 4 out of 5 stars

Newbie

I was new here, and got by click bait. Anyways with this problem, I got helped with the agents to resolve this problem, specially eugene who was responding immediately. Thanks for updating me time to time!, thanks a lot.

February 19, 2025
Unprompted review

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