Galartsy Reviews 

697
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product quality and unique designs, often finding items to be even better than expected and offering excellent value. People frequently commend the efficient delivery service, noting quick shipping times and timely arrivals. Customer service also receives widespread praise for being helpful, responsive, and effectively resolving issues. However, some customers noted product colors and details sometimes differed from website images, appearing less vibrant than expected. A few people also experienced slow or unhelpful customer service when trying to resolve issues, and high return shipping costs were a concern for international orders.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the appearance and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the craftsmanship, stitching,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Order

Customers had ambiguous experiences with order, with some reporting very positive interactions, such as easy... See more

Customer service

People report positive experiences with customer service, highlighting helpful and kind interactions, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product meets expectations, the quality/price ratio is excellent. I find the shipping speed adequate. I've only purchased shoes, but maybe I'll expand my range to clothing in the future. The websi... See more

Company replied

Rated 4 out of 5 stars

Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a... See more

Rated 5 out of 5 stars

I'm love the Michelangelo's work and so appreciated when some of his famous applied on shoe and it's so beautiful and wearing very comfortable, for the people who like the attractive and outstanding... See more

Rated 5 out of 5 stars

Well at first I thought this maybe like a low quality SHEIn type of product but OMG it’s absolutely awesome with amazing quality and Design. Said to myself that I will buy every single trainer collect... See more


Company details

  1. #207 of 299 best companies in Clothing Store

Written by the company

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!


Contact info

3.9

Great

TrustScore 4 out of 5

697 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(697)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never got my order, the company didn’t answer me for weeks.

I was so excited when I ordered the phone case. It never came, and I reached out 3 times to see if we could resolve this issue. Basically, they told me to talk to my neighbors and look for it. Very disappointed with this company.

September 29, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Hi Vikci,
We’re sorry to hear about your experience. According to the courier, there is proof of delivery for your order, which is why we asked you to check with neighbors or around your address in case it was left nearby. We understand how frustrating this must be, and we’d like to help you get this resolved.

Please reach out to us again at support@galartsy.com
with your order details so our team can review the situation and provide the best solution.

— Galartsy Team

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Rated 5 out of 5 stars

Everything went ok.

September 22, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

We’re glad to hear everything went smoothly with your order! Thank you for taking the time to share your feedback — we look forward to serving you again.

— Galartsy Team

Rated 4 out of 5 stars

original designs for art lovers

Very original designs for art lovers

September 21, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you so much for your kind words! We’re thrilled you enjoy our designs — bringing iconic art into everyday fashion is exactly what we love to do. Your support means a lot to us.

— Galartsy Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended! The site is easy to navigate, the products are amazing and very good value, and the shopping experience is very straightforward. Communication was good, dispatch was very prompt, tracking information was provided and the products arrived well packaged and in good time.
I am already a return customer and will be shopping with Galartsy again.

August 31, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you so much for your recommendation and for coming back to shop with us! We’re thrilled you found the website easy to use, the service smooth, and the products great value. It means a lot to us to have your continued trust and support.

— Galartsy Team

Rated 1 out of 5 stars

Ordered a shirt in the wrong size and…

Ordered a shirt in the wrong size and immediately emailed them to please fix. Weeks later I still get the wrong size and if you want exchange, its a long process. Just stay away. Quality is also low.

September 25, 2025
Unprompted review
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Rated 2 out of 5 stars

Van Gogh starry night runners

I bought a pair of Galartsy shoes which were a size UK 5 they have been super. However, less than a month ago I ordered the Van Gogh starry night runners in a size English UK 5. When they arrived they were not the correct size. I checked box and they sent me US size 5 = >EU35 or UK size 2.5. I contacted them immediately asking for them to exchange for correct size =>EU 38,UK 5. I got one reply saying no exchange accepted so I am not happy all. No issue last time, bloody disaster this time. No further acknowledgement received from my reply at all = so lousy service so far. Really disappointed as runners are lovely but no use to me at all.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Galartsy watch and customer service

I ordered the watch but it came with a discolored strap (darker then in the picture) so i emailed customer service. They replied quickly and after showing them a picture of the watch i recieved, they apologised and fully refunded me. Great customer service, and the watch is, aside of its error with the color of the strap, absolutely stunning.

September 23, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

Thank you for sharing your experience! We’re sorry again for the color issue, but we’re glad our team was able to resolve it quickly for you. It’s wonderful to hear you still love the design of the watch, and we truly appreciate your kind words about our customer service.

— Galartsy Team

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Rated 1 out of 5 stars

Scam company

I have promoted their products, but they didn’t pay me. I reached out via email many times but never received a response, not even on Instagram. Should this be considered a scam company? Affiliates, please be wise—let’s protect this industry from dishonest practices.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exeption

I would say that I never seen such quality about costum made shoes. I fair delivery also comparing quality to the price it's blessing for me that I found this company.

September 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Great gifts at keen prices

The customer service was exceptional. My queries relating to order and delivery were addressed quickly and wholly to my satisfaction. The goods arrived quickly and were of great quality, at very reasonable prices. I will certainly be ordering again and will recommend to friends and family.

August 18, 2025
Unprompted review
Rated 4 out of 5 stars

I trust Galartsy

The product meets expectations, the quality/price ratio is excellent. I find the shipping speed adequate. I've only purchased shoes, but maybe I'll expand my range to clothing in the future. The website is neat and intuitive.

September 6, 2025
Unprompted review
Galartsy logo

Reply from Galartsy

We really appreciate your trust and thoughtful feedback! It’s great to hear that the sneakers met your expectations and that you found our site easy to use. We’re glad shipping was smooth, and we’d be excited to have you back whenever you’re ready to explore our clothing collection.

— Galartsy Team

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Rated 5 out of 5 stars

Very Happy Customer …

I purchased the VanGough Sunflowers IPhone 13 Pro case. It fit perfectly, the quality is outstanding, the time for processing the order to delivery was minimal. I am very happy.

August 24, 2025
Unprompted review

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