Gambacicli Webstore Reviews 

21,884
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Great everything as usual except marking the shipment with Signature required which makes it difficult when we are working and the value is low.... small issue and nothing against Gambacicli!!

Rated 5 out of 5 stars

Very complete and exhaustive offer of components. Very good value. They shipped within the agreed timeline, and one item listed as missing was sourced promptly. Finding the helmet was very easy. Spe... See more

Rated 5 out of 5 stars

Bought recently helmet MET Trenta from Gambacicli website but unfortunatelly this speciffic helmet wasn't in stock when they prepared my items to be shipped. Kind employees of Gambacicli offered me fe... See more

Rated 5 out of 5 stars

I've made several purchases from Gambacicli now. First an Ultegra Di2 groupset and Zipp 303 Firecrest Wheels, and most recently a Selle Italia SLR Boost Kit Carbonio Superflow. Both times, shipping... See more

Company details

  1. Bike Accessories Store

Written by the company

Gambacicli è il punto di riferimento italiano su internet per il settore ciclismo. Fin dall'anno 1999 Gambacicli si è fatto conoscere sul Web con il sito www.gambacicli.com. L’assortimento dei prodotti, i prezzi competitivi e le garanzie offerte han fatto si che migliaia di ciclisti appassionati si rivolgano a Gambacicli come punto fisso per i loro acquisti. Gambacicli ti offre un catalogo di migliaia di prodotti, le ultime novità, e i prezzi migliori del mercato.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(21,884)

770 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible experience

Incredible experience. Not only is the pricing fantastic but the communication was quick and clear. Quickly delivered on items that are hard to get in the United States. Shipping was just a few days. Just a great transaction

Ryun

July 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Never get my parcel

I never get my parcel in my hand. I've chosen UPS thinking that it was the most secure option but no UPS spot in my city. UPS doesn't let me change the address because Gambacicli doesn't enable to change the address for my parcel. After several mails to Gambacicli explaining the situation and asking them to ebable the option, I never received an answer.
So the experience was very dissapointed and I finally decide to return the parcel to them because the only option I had was to go 250km to get my parcel!!!

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

SENT DIFFERENT MODEL/VERSION

SENT DIFFERENT MODEL/VERSION, WANT ME TO COVER ALL COSTS. THESE ARE NOT GOOD PEOPLE. BE CAREFUL AS IF THEY SEND YOU THE WRONG ITEM (THEIR FAULT!) THEY WILL MAKE YOU PAY FOR IT!! THEY SENT ME A MODEL OF THE TOOL DIFFERENT FROM THE ONE THEY ADVERTISED. I specifically wanted the model I ordered and bought it because what they had on their website. They sent me a different model/version (same tool but different model). Packaging also was bad, a thin plastic bag that arrived broken and the outer case scratched. Very slow to come back/reply and dismissive. Their position is that it is my problem and that they sent the ‘tool’. I am now looking into options but this will probably cost me a significant amount of money. DO NOT BUY FROM THEIR WEBSITE. I hope there is some ‘justice’ and they also lose money by people not buying from their website for their behaviour and bad business practise. (NOTE: they do have really good reviews overall, reason why i bought from them, so it could be the case that face to face they are good and it is their website department who are to blame). There are other good businesses out there selling the same equipment, do yourself a favour and order from a good and decent business and not form these people.

June 24, 2025
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Rated 4 out of 5 stars

Good prices & shipping. Unsure if chains are genuine Shimano

Good prices, good communication, very prompt shipping times to USA. The Continental GP5000 AS TR tires are in original manufacturer packages, but the Shimano XT-M8000 cassette is just in unmarked bag, as are the 2 Ultegra/XT 701S chains; Those make me at least wonder if they are legitimate Shimano chains or possible knock-offs, which I've been burned by with some other sellers. I hope Gambicicli sent me the genuine items. Time will tell.

June 16, 2025
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Rated 5 out of 5 stars

Great experience on shipment to USA

Great group, very accommodating on order of a road groupset with delivery to the United States. They offered a split shipment that keeps each shipment under de minimis tariff amount. Additionally, they swapped chainrings to the desired configuration. Everything was well communicated, orders were delivery quickly, and they answered all of my questions within a day.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, great options and quick shipping to Canada. Have used them many times and will continue to do so.

June 16, 2025
Unprompted review
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