GamerModz Reviews 

755
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they... See more

Rated 5 out of 5 stars

Honest review, when I call them they answer that's pretty rare usuallin this business, they put wrong mod on my controller sent me a shipping slip had it back in like 3 days with the best mods added... See more

Rated 4 out of 5 stars

Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy... See more

Rated 4 out of 5 stars

I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thi... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store

Information provided by various external sources

GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.


Contact info

3.5

Average

TrustScore 3.5 out of 5

755 reviews

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3.5

All reviews

(755)

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Rated 5 out of 5 stars

Honest review So here it is

Honest review, when I call them they answer that's pretty rare usuallin this business, they put wrong mod on my controller sent me a shipping slip had it back in like 3 days with the best mods added for no upcharge, outstanding as far as I'm concerned. They are definitely fair priced compared to most definitely worth it . On top of everything they are I think the longest running company so they got it down to a science.

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

Great Experience!!!

Got the stuff for my controller in a very timely manner, I had a problem with something backordered and they replaced it with an item in stock and sent me some freebies so I am very impressed and over pleased with my experience!!!

May 18, 2017
Unprompted review
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Rated 4 out of 5 stars

Efficient but could be simplified.

Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy to find instructions for clarification of which mod was pre loaded on the order. The first controller I bought had one "on/off" button used to activate the mods. The newer system zeros out each time you turn off the system making you have to turn on all mods, then navigate through all settings again.

May 12, 2017
Unprompted review
Rated 1 out of 5 stars

I ordered 2 controller shells

I ordered 2 controller shells. One is missing the screw peg for the motherboard. The other one has the screw peg on the wrong side. Neither one is usable. I will be returning for a refund.

May 12, 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave us a review.

The reason for this is not that there is anything wrong with the shell, it's that there are multiple versions of the PS4 controller out there that puts the post in different places. The post is not needed and therefor should be cut away if it's on the wrong side. A simple phone call to customer service when you have an issue is the easiest way to address any confusion.

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Rated 5 out of 5 stars

A+++ Great Communcation

A+++ Great Communcation, Responded right away with any question i had and love the controller, paint wasnt fresh like most it was perfect! Thanks -David

April 29, 2017
Unprompted review
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Rated 1 out of 5 stars

The customer service is horrible

The customer service is horrible. If you try to call them during "open hours" it always takes you to a voicemail saying they are too busy. I have emailed them and it takes them about a week to respond once. It has been a long and annoying process and I'm still waiting for customer service to help me. Would not recommend!

April 10, 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at sales@gamermodz.com or at 8656-205-5268. Thank you for your patience and understanding.

Rated 5 out of 5 stars

So I purchased 2 controllers to see …

So I purchased 2 controllers to see what one works best, to find out GamerModz is so much better than the scuf controllers my Scuf came broke very flimsy. GamerModz controller is AMAZING I use it daily and would recommend this over any other controller Thank You so much !!

April 7, 2017
Unprompted review
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Rated 1 out of 5 stars

customer service lacking

No one answers the phone when I call . Email reply keep referring me to the pdf files they have online but the pdf files are full of type errors.. instructions say one thing but graphics display another.. very frustrating to try to figure out.and that's a lot of money for such poor service

March 27, 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at sales@gamermodz.com or at 8656-205-5268. Thank you for your patience and understanding.

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