GamerModz Reviews 

755
TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they... See more

Rated 5 out of 5 stars

Honest review, when I call them they answer that's pretty rare usuallin this business, they put wrong mod on my controller sent me a shipping slip had it back in like 3 days with the best mods added... See more

Rated 4 out of 5 stars

Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy... See more

Rated 4 out of 5 stars

I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thi... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store

Information provided by various external sources

GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.


Contact info

3.5

Average

TrustScore 3.5 out of 5

755 reviews

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No recent history of asking for reviews

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3.5

All reviews

(755)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great controller

This controller has greatly improved my overall gameplay, recommended to my teammates and I know for sure 2 have purchased. Highly recommend getting one.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I was looking everywhere for replacement parts (bumpers) for my Elite Controller, I found them on GamerModz. They were extremely helpful and were of equal quality to the originals. I ordered several because the Elite controller has an issue with these parts breaking, and am very happy with my order, I will buy from them again if I ever need controller parts

January 2, 2017
Unprompted review
Rated 5 out of 5 stars

GamerModz

i've been buying from GamerModz for a long time now and the service and professional customer service has never let me down.. just recently purchased an Xbox one and PS4 controller and just as always guaranteed satisfaction.. another satisfied customer..

Kudos to the GamerModz squad

January 2, 2017
Unprompted review
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Rated 4 out of 5 stars

Great product.

The controller is great. Looks great and feels great. The actual Microsoft Xbox controller box was smashed though, not the box that it was in. So it got smashed and put in a shipping box. Luckily it was ok. The only other complaint was the customer service. They held my order because the billing and shipping address was different, incase of fraud. I get that but they didn't try to contact me very well. They said they called but left no voice mail, therefore I didn't know they had tried to contact me. Once I called it was fast fix but it ended up being late for xmas. Other than the actual product worked great.

January 2, 2017
Unprompted review
Rated 1 out of 5 stars

worst customer service EVER!!!

gamermodz, treats you differently based on what area you live in. for example, I live in New York City and they made me jump through hoops to buy this controller. they ordered me to email them different forms of ID just to send the controller to me even though I already paid for the controller in full. if you live in different areas they dont require such identification so their actions can be looked at as discriminatory.

think twice about writing a bad review about them because they will decline to offer you assistance if you ever need service or just want some instructions clarified since they dont offer instructions with your new very expensive controller that you just brought for a birthday present.

Now I will post some of their remarks they left me through email and you can make the decision if you feel comfortable giving this company your hard earn cash if you cant write a bad review about them.

Gamermodz: "Not sure if your life really sucks that bad, or if you simply like harassing others. Either way, please find another controller company to harass and STOP purchasing from us."

Gamermodz: "will no longer accept or process orders from you"

Gamermodz: "yes we are taking precautions on orders that come from that area. As a result, we do scrutinize orders more closely from New York."

When I needed help with their controller due to malfunction problems or just me not being used to the settings because it does not come with any instructions Gamermodz replied "you should not expect any service going forward."

I really wanted to like the controller, but when I purchased what was supposed to be the latest version modded controller "6.0" I received 5.0 instead. I called to try to get the controller that I actually ordered and they insisted that I pay a $20 restocking fee for correcting their problem.

December 30, 2016
Unprompted review
Rated 5 out of 5 stars

Great after the sale service.

This was that "I can't wait for Christmas gift"for my son. Unfortunately, when he went to use it it didn't work. We were fortunate to live close by so he drove there. They fixed it and went above and beyond. He enjoyed meeting them in person. He is so happy with the customized controller and with the company. We will definitely recommend them to anyone looking for a customized controller.

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome

Bought a custom controller for my son...my son designed it. It is awesome - great quality. We are very happy!

December 29, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent Company

Wonderful company with amazing technology. They are by far the best Modded Controller Company around. I promise you will be happy with your purchase and if by some off the wall chance you're not they will do everything they can to make it right. They are very focused on customer satisfaction. Great company!

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Gamermodz

I am a proud grandmother and it was the First Time I was creating a wireless controller and it was Great experience. I received an excellent service when I call them for the delivery. It arrived in Time

I already recommended Gamermodz my grandson Justin love is controller

Thank you to Gamermodz and have a great New Year xoxo

Helene Gaumont xoxo

December 27, 2016
Unprompted review
Rated 5 out of 5 stars

BY FAR THE BEST

I have purchased from other places but this is the best I have ever been to and I put there customer service over anybody's hell I'll put it over Chick-fil-A lol but they are amazing

December 27, 2016
Unprompted review
Rated 5 out of 5 stars

What A great idea to customize your own controller

I wanted to be able to get my son who is 12 years old something different for Christmas so he was very excited to be able to create his own and add mods.
The web site was easy to use.
The order process was just as easy and it was promised in a timely manner.
When it arrived on time as promised it was all that he expected.
A great gift.

December 27, 2016
Unprompted review
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Rated 5 out of 5 stars

Love the controller!

My son ordered a custom controller. He enjoyed all of the options to choose from and we received his controller by the expected date. He even received a modification update for free! Absolutely nothing bad to say about our experience with GamerModz!

December 27, 2016
Unprompted review
Rated 4 out of 5 stars

As ordered...

Product was great well made and with vibrant colors. I would have given 5 stars if not for the amount of time it took me to receive product. Perhaps due to the holiday season the product was delayed in shipping but I did receive it just in time and I was able to speak to someone that gave me info of processing and shipping information. Will definitely order from them again!

December 26, 2016
Unprompted review
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Rated 5 out of 5 stars

My husbands new controller

He is very pleased with is new controller thank you very much and we will recommend you to our family and friends
Thank you very much Sherri Swim

December 25, 2016
Unprompted review

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