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Rated 5 out of 5 stars

I've used the 3 times now the team always keep you updated has some hiccups with carriers but team corrected them multiple times. Always offer best price I've had one of my trade ins doubled out of... See more

Rated 5 out of 5 stars

I had loads of old consoles & games from a loft clearout a lot of which weren't listed on their website for trade in. After a quick chat on Twitter, I received some prepaid shipping labels and off m... See more

Rated 5 out of 5 stars

Couldn't of made the whole process of trading in multiple consoles and games any easier even during a friggin' pandemic! Discovered on Twitter and within a week I had everything collected at an arrang... See more

Company replied

Rated 5 out of 5 stars

Can’t believe it!!!! After months of staying up until silly o’ clock and missing out each time, I finally managed to get hold of a PS5 after coming across these guys on Facebook and didn’t have to... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

Gamestaar buy, sell and part-exchange games, consoles, accessories and Blu-Rays.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service..

Excellent service... The company give good rates and pays out promptly.

Highly recommended.

November 27, 2020
Gamestaar logo

Reply from Gamestaar

Thank you for taking the time to leave us a review!

Kind regards,

Business & Customer Services Team
Gamestaar

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Rated 5 out of 5 stars

Superb service

First time using them and process was superb. Super quick payment even on a weekend. Will certainly use again.

November 21, 2020
Gamestaar logo

Reply from Gamestaar

Thank you for the 5* review!

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Customer service second to none, with competitive prices

I was tweeting CEX on twitter to get details for how to trade my Xbox One Halo console in, when I got a tweet from Gamestaar asking if they could be of assistance. Not the usual way you get approached, was I wary, yes, should I have been, no. So from the first communication with Gamestaar I've been very impressed with their prompt, professional and friendly customer service. It's been the best I've had the experience of in a while. My transaction with them was seamless, and I received my money for my console into bank account as promised (a very a competitive price). Don't usually write reviews but this company deserves your trade and customer. Can recommend 100% 🎮🕹️

November 19, 2020
Gamestaar logo

Reply from Gamestaar

Thanks Novahob - we're glad you decided to give us a go :-)

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

The best around

Honestly couldn't recommend these guys enough. Everything was sorted within a few days and even replied quickly to some last minute queries I had. Couldn't fault them at all. 5* across the board.

November 18, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Paul,

Thank you for the 5* review, we appreciate your business.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Superb service!

A friend recommended Gamestaar to me as I was selling 2 consoles so I decided to give it a go.

Once I agreed to their quote, they arranged for the goods to be collected from my home. All I had to do was package the consoles and apply the labels Gamestaar provided.

Within 24 hours of receiving my goods, they paid me with no fuss using my preferred payment method (PayPal).

Overall, it was a superb service and I would recommend to all.

November 14, 2020
Gamestaar logo

Reply from Gamestaar

Thank you AJ, we're glad you decided to choose Gamestaar!

Kind regards,

Business & Customer Services Team
Gamestaar

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Rated 5 out of 5 stars

Speedy and friendly as always

I reached out on Twitter to sell some games for the second time and once again, super quick to respond to let me know how much I could get for them. Sent my details via email and shipping label was sent the following day. They paid me within 48 hours of receiving it and doubled my money as it wasn't within 24 hours, so all round a good result!

I'll definitely be using Gamestaar again!

October 11, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Ben,

Great to see you back again with us, don't stop now ;-)

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Fantastic Service by Gamestaar

Great attentive and quick response by the Gamestaar team as they have me accustomed to.
The Tweeter team and Rob have been amazing, answering me all questions and making sure everything was smooth, as it was.

Well happy to see GAMESTAAR back in action!

Thanks team

October 11, 2020
Gamestaar logo

Reply from Gamestaar

Hi Jose,

Great to see you back again :-)

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Excellent service

Traded in my Xbox one X and a headset. They gave me a good price and were always very quick to respond to any queries. Very simple process of courier coming to pick up and payment came two days later. Highly recommended

October 2, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Kurt,

Thank you for amazing review and for choosing Gamestaar for your trade in.

Kind regards,

Business & Customer Services Team
Gamestaar

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Rated 5 out of 5 stars

Excellent

Excellent, freindly, professional and fast service. Will definitely use again.

September 3, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Thank you for your kind words Lee.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication. Will use Gamestaar again.

July 15, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Thank you Russ :-)

See you again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Fantastic Service

Great comms, really fast service (arranged next day delivery pickup) and paid within 24 hours of receiving the items.

Thanks guys, will be using again!

July 11, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Adam,

We really appreciate the repeat custom and for you taking the time to leave us another 5* review.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Highly Recommended. Great Customer Service!

Reached out to Gamestaar over Twitter on a Saturday since their site was undergoing maintenance. Response was great throughout the day (until late!) and I sent them photographs so help them assess the trade in value based on condition, etc. Rob followed up on email Sunday as had been promised by the person on Twitter. DHL arrived hours ahead of the allotted time Monday and the whole process was very smooth through to payout today (Wednesday). Highly recommended from me - a company that values their customer to ensure that the whole trading in process is stress free. I would not hesitate to use them again should the need arise!

July 1, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Steven,

Thank you for recognising AC who handles our social media accounts, he doesn't disappoint on being active and responsive at all hours.

We look forward to serving you again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

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Rated 5 out of 5 stars

Stellar service

My second time using Gamestaar resulted in the same superlative service. Great communication and fast payment. Perfect

June 24, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Thomas,

Back again!

Looking forward to your next order ;-)

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Great experience

Great experience, fast payment. Rob and team were great

June 24, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Hannah,

Thank you :-)

Hopefully see you again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Brilliant Trade In Experience since Re-Launch

Great to experience a very quick, seamless turnaround from trading in, to collection of parcel, to the promised funds within 24 hours of receipt. Hope to do more business both buying and selling in the near future. Keep up the good work guys.

June 17, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Ben,

We look forward to doing more business with you!

Glad you had a great experience with us.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Booked in a console and games to trade in late on a Sunday afternoon.
Parcel was collected via DPD on the Monday morning.
Received several text meassges keeping me updated with the process.
Money was received on the Wednesday.
Absolutely faultless and smooth process. I highly recommend Gamestaar.

June 17, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Ian,

We appreciate the glowing feedback.

Thank you for choosing Gamestaar for your trade in.

Kind regards,

Business & Customer Services Team
Gamestaar

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Rated 5 out of 5 stars

Outstanding service

Outstanding service! I am literally shocked at how easy it was to trade in my games, console & accessories & was offered excellent prices. Communication was easily one of the best I've ever had from a company. Would most definitely use Gamestaar again!

June 12, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Shaun,

Thank you for the great review!

Hopefully it won't be too long until you're back again.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Ranking SSS in the League of Trade-in Deals!

Couldn't of made the whole process of trading in multiple consoles and games any easier even during a friggin' pandemic! Discovered on Twitter and within a week I had everything collected at an arranged time by courier and money in the bank cha-ching! I only had to leave the house in my favourite lounge pants and slippers to put the package outside my front door. Absolutely amazing customer service! Thanks guys!

June 12, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi Steph,

Loving the cha-ching!

Thank you for getting in touch and for your kinds words, we look forward to serving you again soon.

Kind regards,

Business & Customer Services Team
Gamestaar

Rated 5 out of 5 stars

Fantastic service

I came across this company on twitter whilst looking to see when an alternative company was reopening their shops. Saw the great feedback from the pre-launch phase and decided to give them a go. Traded my items on their site which gives you an immediate cash price. They arrange a free courier to collect from your house (plus they use DPD or DHL) and email the shipping label for your parcel(s). Courier came and delivered the parcel the following day and got paid via Paypal today. So 3 working days in total for the whole process, amazing. You get constant text updates about your order too and if you have questions, they are very responsive on their social media such as twitter. Have a second order en route and will definitely be using them again in the future. Great first impressions for a small startup company and wish them all the very best! One very happy customer.

June 11, 2020
Unprompted review
Gamestaar logo

Reply from Gamestaar

Hi David,

Welcome to the Gamestaar Family!

Thank you for your trade in orders and for taking the time to leave us an amazin review.

Kind regards,

Business & Customer Services Team
Gamestaar

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