Customer service is a joke, often completely ignores emails or takes forever to answer. Have received multiple incomplete shipments or purchased new products but received used ones instead. Will take... See more
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Amazing gamestore with a big selection of games to choose from. They really put the customer on first place (no generic email, they have put much effort into customer care).
Really nice people in my stores nearby. Also I like those cheap special t-shirts and the used games sales recently. It's refreshing, that they are doing something new. Perfect for nerds, gamers and co... See more
I received a wrong game. Then I wrote an e-mail in English, got an German answer back... Wrote another e-mail and didn't get an answer. Bad service!
Company details
Written by the company
GameStop globaler Videospielhändler, mit weltweit über 6.600 Filialen: PS4, PS3, WiiU, DS, Xbox One, Xbox 360, PC Spiele. Günstige neue und gebrauchte Spiele und Konsolen.
Contact info
Germany
- gamestop.de
1.8
Poor
744 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Company.
September 25, 2021
Unprompted review
Too The Mooon Baby 💎🚀
September 25, 2021
Unprompted review
will be visiting more now
September 25, 2021
Unprompted review
Best company ever
September 24, 2021
Unprompted review
What an undervalued gem
September 24, 2021
Unprompted review
Great company!
September 24, 2021
Unprompted review
Premier gaming destination
Every time I go to GameStop there are knowledgeable and helpful employees. Always a good experience! Bought cards, board game, and video games recently!
September 24, 2021
Unprompted review
My favorite store
Absolutely my favorite store. Great prices and nice salespeople on site. I never go home empty handed.
September 24, 2021
Unprompted review
Awesome company with helpful employees
Awesome company with helpful employees, that actualy now what they are talking about. I am always satisfied visiting their stores.
May 3, 2021
Unprompted review
Bad service and wrong game
I received a wrong game. Then I wrote an e-mail in English, got an German answer back... Wrote another e-mail and didn't get an answer. Bad service!
September 29, 2020
Unprompted review
Great Company reliable seller!!!
April 13, 2020
Unprompted review
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