While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

I like GameStop! Great place to buy some used games, consoles, or controllers. I don’t like the resale values of things when I bring in old stuff I wanna get rid of. Other than that, great place

Rated 1 out of 5 stars

1 ora di waiting room per acquistare una playstation 5 a 500 euro (finite nei primi 3 minuti), entro e trovo disponibili solo dei bundle a 730 euro che se ti rapinano per strada 1000 euro sei più feli... See more

Rated 1 out of 5 stars

Worst customer service ever. In Gamestop in La Corte del Sole, Sestu (Cagliari), I was in a line, just before a guy buying a Ps4, it took long, but that's ok, it happens. But what MUST NOT happen it's... See more

Rated 1 out of 5 stars

Should have given no star, item bought through click and collect, went to shop after receiving email, waited in queue for a while dealt with staff member who looked for email and id ,produced same h... See more

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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No history of asking for reviews

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1.7

All reviews

(1,743)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. In Gamestop in La Corte del Sole, Sestu (Cagliari), I was in a line, just before a guy buying a Ps4, it took long, but that's ok, it happens. But what MUST NOT happen it's that when it was my turn the lady at the desk just left me there to serve other people out of the line, just because they were interested in the telephone line and I was "just" buying games.Another guy had to come and serve me because the lady wasn't interested in serving me. WORST SERVICE EVER. NEVER AGAIN THERE

December 14, 2019
Unprompted review
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Rated 1 out of 5 stars

Ordered during Black Friday and only…

Ordered during Black Friday and only got part of my order. They don’t answer the phones or return emails.. cannot file a chargeback because I used a gift card. Will never use them again.

December 6, 2018
Unprompted review
Show reviews in all languages. (1,743 reviews)

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