I think the service attitude is very serious and the price is also very reasonable. It would be even better if the feedback speed were faster.
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With this Youtube Premium subscription you can save some money and avoid the annoying adds. I had a problem and they to solved it, although I think they have room to improve.
Generally quite happy with the provided Services! Sometimes does not work well, but mostly the Support Team helps to resolve the issues. Unfortunately only real-human Support was really helpful for me... See more
Tried it the first time for an account. Bought from a big seller with >99% rating, delivery time less than 2 days. What I received is autoresponses, nothing else. I tried to contact Gams-Support, b... See more
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Company details
- #6 of 6 best companies in Business Networking Company
Written by the company
Gamsgo provides intelligent, efficient account sharing services to users around the world.We have the best user experience, smooth interface, simple purchase and renewal process.Gamsgo has built its reputation on competitive pricing, simple steps, and high quality, reliable customer service.
Contact info
Broadway Street, 19-42, 80302, Boulder, Colorado, United States
- support@gamsgo.com
- gamsgo.com
3.7
Average
18K reviews
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
in GAMESGO WEBSITE
in GAMSGO WEBSITE , Provider named "HS services" is a scam. i buyed Spotify from him and account closed before expiration. no refund and no replacement. take attention from this SCAMMER
February 18, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have taken note of—and attach great importance to—the feedback you provided regarding your Spotify subscription (purchased from the third-party seller "HS services" via our Marketplace) expiring prematurely, as well as the issues you raised regarding the failure to receive a replacement or refund.
We would like to clarify that this specific order involves a service provided by a third-party seller; in accordance with our platform's Terms of Service, the seller is directly responsible for handling all after-sales support and maintenance for such orders. In response to your feedback regarding this seller's failure to fulfill their service commitments—as well as the issues encountered during subsequent communications—we will conduct a specialized manual review of the seller's service history and the status of your specific order.
Please contact us directly via email at: assistance@gamsgo.com.
Kindly include your order details in your email. Upon receipt, our team will intervene to conduct a thorough investigation and provide you with our findings, along with proposed solutions to address your concerns.
GamsGo Customer Service Team
Very good platform ❤️❤️❤️❤️
April 1, 2026
Unprompted review
All of this is ridiculous
All of this is ridiculous.
I bought a 30 days Claude and :
1. Where I bought for answer me back in 8 h , so no code to log in , no email , I have to begging to try to have a “ meeting “ for all of this
2. I paid and in 9 days I had ONE log in
3. In the ONLY log in I had , one person delete ALL my work and I get kick off , so I have to restart ALL again , contact the guy to log in etc etc …
4. Support from GamsGo is ZERO !!!! Double zero . Once answer me back after 9 h and another time answer me back after 30 min
5. I do not receive any message , email , ring IF the support answer you back , so , be ready to watch your laptop forever and pray somebody answer you .
March 31, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that your recent service experience did not meet your expectations.
To ensure that this issue is resolved professionally and efficiently, please contact us via our official email address below:
Official Email: Assistance@gamsgo.com
In your email, please include the following details:
[Service Feedback]
Account ID / Username
Description of the issue and the time it occurred
Relevant supporting evidence (if applicable)
Our technical team will respond to your request within one business day and provide an appropriate solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
TOP its good
April 1, 2026
Unprompted review
Good application good verrrrrrry good
April 1, 2025
Unprompted review
Unauthorized refund
Unauthorized refund, only 23% returned, forced into store credits
I filed a SERVICE COMPLAINT (not a refund request) because my Spotify Premium stopped working. GamsGo unilaterally cancelled my subscription and issued a refund WITHOUT my consent.
The numbers speak for themselves:
• Paid: USD 37.77 for 12 months (Jan 11, 2026)
• Used: ~2.7 months (until Apr 1, 2026)
• Fair refund for remaining 9.3 months: ~USD 29.38
• Actual refund given: USD 8.84 — only 23% of what's owed
• Shortfall: ~USD 20.54 kept by GamsGo
On top of that, the refund was silently converted into GamsGo Credits — not returned to my original payment method — without asking me.
I never agreed to receive credits. I never asked for a refund. I asked for my paid service to be FIXED.
Order ID: 5835176815002167
Currently pursuing a chargeback with my card issuer. Buyer beware — if your service breaks, GamsGo may cancel it, keep most of your money, and lock the rest inside their platform.
April 1, 2026
Unprompted review
Reply from GamsGo
Dear Valued Customer:
First and foremost, please accept our sincerest apologies. We fully understand the importance of a high-quality service experience to you, and we deeply regret that we failed to meet your expectations on this occasion.
At GamsGo, customer satisfaction is always our top priority. To ensure that your issue is resolved effectively and efficiently, we recommend that you contact our dedicated support team directly via our official email channel.
Contact Information:
Email: Assistance@gamsgo.com
Response Time: Within 24 hours (on business days)
Subject Line Format: [Service Feedback] + Brief Description of Issue
Required Information: Account Identifier, Timestamp of the Issue, Detailed Description of the Situation
We guarantee that all information you provide will be kept strictly confidential and used solely for the purpose of diagnosing and resolving your issue. Our goal is to provide you with a service resolution that exceeds your expectations.
We look forward to hearing from you.
GamsGo Customer Experience Management Center
get harassment or no service
get harassment or no service. Id rather not deal with this terrible facility
April 1, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have taken note of—and attach great importance to—the feedback you provided regarding the "harassment" and "failure to receive service" you experienced while seeking support.
We deeply value the communication experience of every single user. In response to the issues you raised regarding service interactions and your dissatisfaction with our current communication methods, we require our After-Sales Supervisory Team to conduct a thorough review of your account history. This will enable us to accurately verify past service records and address your specific concerns in a targeted manner.
Please contact us via email at: assistance@gamsgo.com.
Please include your order details in your email; upon receipt, our team will investigate your specific feedback and provide you with further explanations and assistance.
GamsGo Customer Service Team
It's not working and the support is…
It's not working and the support is terrible
April 1, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have taken note of and recorded your feedback regarding the issues you experienced with your subscription service not functioning correctly, as well as the unsatisfactory experience you encountered while seeking support.
We place great importance on every user's feedback regarding the quality of our services. To address the service failure you reported—and your concerns regarding the quality of the support you previously received—we need our After-Sales Team to conduct a specialized manual review of your account records to effectively verify the specific technical status of your order.
Please contact us via email at: assistance@gamsgo.com.
Please include your order details in your email; upon receipt, our team will provide you with further explanations and proposed solutions to address your concerns.
GamsGo Customer Service Team
Very kind response
April 1, 2026
Unprompted review
GamsGo was a very good to help me…
GamsGo was a very good to help me control my budget in subscriptions.
March 1, 2026
Unprompted review
Recharge is a scam
When they started doing bussiness they were good and everything was ok. But now with most companies knowing what's happening it ends up being a waste of money. Their recharge service which they offer for some subs such as Youtube premium, Spotify premium etc. is a total scam. It works like this, you pay them a sum for a full year so they will "recharge" the subrscription you're buying with your existing account of that said subscription for a year's long service. They do it by accesing your account that you provide, change the user's country to a country that service is being sold cheaper (Pakistan, Turkey, India, etc.) and they buy the sub in that currency and when it's done you can change the password of your acocunt again and enjoy the sub. The thing is that the companies perform region checks every now and then, and suddenly after only 2 months use they cancel your premium access because they see you're not using the service in the country it was bought from and you end up losing the remaining 10 months that you paid for. When you contact Gamsgo support all they give you is an apology, while their Recharge service policy states that they do not offer any refunds in case you lose premium access from a service that you bought. It happened to me with two subscriptions (YT & Spotify). So beware when you're buying a sub from Gamsgo and specially stay away from their Recharge service. It may look like you're saving some at first but in the end you're just wasting them.
March 30, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have thoroughly documented and attach great importance to the feedback you provided regarding the YouTube and Spotify top-up services—specifically, that they ceased functioning after two months of use—as well as your inquiries regarding our refund policy for the remaining 10 months of service duration.
We understand your expectations regarding the stability of our services. In response to the service interruption you reported, and your disagreement with the conclusions reached in our previous customer support correspondence, we require our After-Sales Review Team to conduct an in-depth investigation into your specific case. This team will analyze your account status in conjunction with current external environmental factors to provide you with a further explanation and a proposed resolution.
Please contact us via email at: assistance@gamsgo.com.
Kindly include your specific order number in your email; our team will then conduct a dedicated review of your request and provide you with a follow-up solution.
GamsGo Customer Service Team
The chatgpt subcription not working
March 30, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have received your feedback regarding the issue where your ChatGPT subscription is currently not functioning properly.
We understand the importance of your subscription status for your daily use of AI services. Regarding the operational issue you reported, our After-Sales Team needs to access our backend system to conduct a detailed investigation in order to accurately verify the current status of your specific order and identify the underlying technical cause.
Please contact us via email at: assistance@gamsgo.com.
Please include your order details in your email; our team will then provide you with further findings and assistance regarding the issue affecting your account.
GamsGo Customer Service Team
Excellent!
March 31, 2026
Unprompted review
THE SERVICE IS TERRIBLE
Ever since I signed up for Adobe's service, I've had problems! They keep canceling my profiles, and the latest is that I only have 12 days before my next billing cycle. I contacted them about the problem, they said they'd extend it for 3 more days, and today they blocked all my programs! It's a scam and a total lack of respect!
March 30, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have taken note of your feedback regarding the recurring changes to your Adobe service profile, as well as the inaccessibility of the program you experienced after attempting to extend your service period.
We understand your concerns regarding the stability of our service. With specific regard to the 12 days remaining in your current billing cycle and your account's current status, our After-Sales Support Team needs to conduct a thorough review of your order records. This is necessary to accurately verify the execution of previous service arrangements and to identify the root cause of the current service interruption.
Please forward the relevant details via email to: assistance@gamsgo.com.
Upon receiving your email, our team will provide you with a detailed assessment of your specific account status, along with a proposed resolution plan.
GamsGo Customer Service Team
Fantastic experience
Fantastic experience! Wanna share this website to everyone! Cheap price and high quality.
March 30, 2026
Great site
Great site, with extreme utility to users who want to use several aplications.
March 30, 2026
Unprompted review
very good communication .I am very…
very good communication .I am very pleased
March 30, 2026
Unprompted review
Fast and efficient response!
March 29, 2026
Unprompted review
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