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Rated 5 out of 5 stars

Selling you a shower is the easy part - the after sales service is so important, and G&M have been excellent. I bought a shower valve 8 years ago that came with a 15 year guarantee. After numerous p... See more

Rated 5 out of 5 stars

the whole experience has been excellent. We couldn't fault their workmanship, attitude, commitment to supporting us with completing the refurbishment of our downstairs cloakroom. They took care of... See more

Rated 5 out of 5 stars

This Company were recommended by someone else for specialist taps and we end up buying radiators and lots of other bits that we needed when we move home 2 weeks ago. They were very patient and helpf... See more

Rated 5 out of 5 stars

GM Plumbing & Heating! Excellent Service! I phoned up on Thursday evening and Graham came out on the Friday morning! Very nice friendly guy, explained what the problem was and solved it, nothing w... See more

Company details

  1. Bathroom Supply Store

Written by the company

G&M Plumbing is a specialist plumbing & heating merchant and bathroom showroom located in Colchester, Essex. We have been supplying heating and plumbing supplies to domestic and trade customers for over 30 years. Our extensive range of plumbing & heating products includes boilers, radiators, tools, fittings, valves and much more


Contact info

You should know

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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Rated 5 out of 5 stars

Selling you a shower is the easy part…

Selling you a shower is the easy part - the after sales service is so important, and G&M have been excellent. I bought a shower valve 8 years ago that came with a 15 year guarantee. After numerous points of contact with the manufacturer over an 18 month period they finally relented and offered a replacement.

This is where Dave at G&M was so helpful - the manufacturer insisted on G&M providing the paperwork from when they bought it from the wholesaler. This was all dealt with seamlessly by Dave, and within a week I’d received the new valve. g&M are very competitively priced, but you don’t get this kind of service online.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Company and Team

I used G&M Plumbing for my bathroom materials and highly recommend them.
Chris Barnes and team were extremely helpful and ensured everything ran smoothly. Always there to answer any questions, customer service was 100% and would definitely use them again

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

A small firm with a deserved reputation

The popularity of this enterprise meant an inevitable wait for Rob to fit in our bathroom alteration. He came highly recommended by a range of friends and acquaintances and, I'm very pleased to say, surpassed every expectation. Not only was his work exemplary, he took every effort to minimise disruption and maintain order and cleanliness (important, I have serious respiratory problems). Quite simply, Rob is professional, competent and highly personable. I could not rate him more highly.

April 22, 2025
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Rated 5 out of 5 stars

Great customer service and knowledge

Visited yesterday, not really knowing what we needed, and after visiting another bathroom showroom and nobody even acknowledging us,we were so glad we came to G&M, we were served by Mark who showed us everything that we needed, was very knowledgeable, and nothing was hurried , the showroom is lovely, and everything we needed was on show,highly recommend and will definitely be going again in the future.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

New Years Eve boiler repair…

Had our boiler repaired on New Years Eve. The service was excellent.
The engineer was exceptionally thorough, professional and efficient. He was also very polite and knowledgable.
I would highly recommend their services to anyone

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and advice

This Company were recommended by someone else for specialist taps and we end up buying radiators and lots of other bits that we needed when we move home 2 weeks ago. They were very patient and helpful especially Adam Moulds. I Specifically ask him for his name and told him I will do a great review as he was so helpful.

October 12, 2024
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Rated 5 out of 5 stars

Excellent Service

GM Plumbing & Heating!
Excellent Service! I phoned up on Thursday evening and Graham came out on the Friday morning!
Very nice friendly guy, explained what the problem was and solved it, nothing was too much trouble. Will definitely use again and highly recommend.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I used G&M for a project replacing two bathrooms and a cloakroom in my house in Colchester.

Chris and Emma at G&M were extremely helpful and knowledgeable with all my queries and lead me to getting the right things to suit the style I was looking for.

When issues cropped up, both were very responsive and helpful, looking for solutions with me to get through the situation.

I would very much recommend them to anyone looking to start a bathroom project!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and really know their stuff.

Recently bought 3 bathroom suites from Chris and Time at G&M. All of them absolutely beautiful and exactly what I wanted. Both spent hours and hours looking for the right items to create what I had in mind. Everything arrived when they said it would. Can't recommend enough.

April 17, 2024
Unprompted review
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Reply from G&M Plumbing

Good Aftrernoon Donna, Many thanks for your kind words. It was a pleasure to work with you to help create your bathroom projects.

Many thanks from all the team at G&M

Rated 5 out of 5 stars

G & M Bathroom Showroom is absolutely…

G & M Bathroom Showroom is absolutely amazing, they have so many display's to view, making it easy to browse whats available to chose my perfect bathroom. Excellent customer service, with a great team of knowledge, especially Nick & Chris, thank you so much for your time.

February 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing staff with incredible…

Amazing staff with incredible knowledge.
An incredible experience from start to finish with a special shout out to Adam at the trade counter who made my shopping experience with G&M an easy experience. Definitely recommend

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

excellent service ,committed people

the whole experience has been excellent. We couldn't fault their workmanship, attitude, commitment to supporting us with completing the refurbishment of our downstairs cloakroom.
They took care of everything and kept us informed ,very flexible in our needs in regards to last minute changes from us.
Nick and his team are credit to G&M.
We wouldn't hesitate to recommend other people to this company and certainly we would use them again.
Thank you once again.

August 14, 2023
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Rated 5 out of 5 stars

Thank you G&M!

Excellent customer service when I popped in to choose my new shower panels. Nick ran through all different designs and helped me decide what would look best. Staff always friendly and helpful when I've gone into the shop, definitely recommend.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing showroom

Amazing showroom. So much choice . Very knowledgeable staff and very helpful and friendly so so pleased with my bathroom. Highly recommend.

July 1, 2023
Unprompted review
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Reply from G&M Plumbing

Many thanks for your kind words. The Team are pleased your happy with the sevice and indeed your new bathroom!

Rated 5 out of 5 stars

We purchased our new bathroom suite…

We purchased our new bathroom suite today from G&M plumbing. Great helpful and extremely knowledgable staff which made the whole experience a painless and pleasurable experience. Will be visiting again in a couple of months for our ensuite.

July 6, 2023
Unprompted review
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Reply from G&M Plumbing

Many thanks for your kind words Mr Miller, the team are so pleased that you enjoyed your experience and we look forward in helping you with your ensuite in the future. Many thanks from the TEAM! at G&M

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