Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
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See what reviewers are saying
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great response time
Great response time, within 12 hrs, to my questions and refund of a duplicated order.
December 28, 2022
Reply from Ganebet
Hi Mary,
Thank you for leaving this review.
We hope we can continue to serve you for many more years to come.
Have an amazing day!
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Wonderful!
I LOVE the shoes I ordered for my grandson. He almost fainted when he saw them because they were absolutely beautiful and just the ones he wanted for Christmas. I will be ordering again!
November 18, 2022
Reply from Ganebet
Hi Pamela,
Thank you for giving us a 5-star review.
We are so glad to hear that you and your grandson are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
Top quality designer name brand…
Top quality designer name brand merchandise I am very satisfied with the items I have purchased. This store is definitely my go to now and always. The only issue I had is with the delivery time of my last item which was excessively long. Other than that everything is great! Including the customer service which each time I have contacted them and their response time has been excellent and all issues quickly and thoroughly resolved to my satisfaction! Thank you!!! I am definitely recommending others!
November 10, 2022
Unprompted review
Reply from Ganebet
Hi Antoinette,
Thank you so much for taking the time to leave us a positive review! Your 5-star review means a lot to us. We appreciate that you’ve shopped with us a few times and we hope we can continue to serve you for many more years to come.
Have an amazing day!
That this is a official site not bogus
It's great I was skeptical I thought there goes my money thinking of past experiences But no kept me posted in delivery dates.. love it
January 3, 2023
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The sneakers showed up on time and…
The sneakers showed up on time and looked perfect! My 14 year old is thrilled with them.
December 14, 2022
Wonderful Website!
Great products! Great quality! Great service! Fast delivery! Will definitely be a return customer and refer friends!
December 9, 2022
Fake shoes that paid nearly $200 for
Fake shoes that paid nearly $200 for. These are now authentic.
December 25, 2022
Reply from Ganebet
Hi Todd,
We are extremely sorry to learn about your unpleasant experience.
Kindly be informed that we have attempted to reach out to you for more details about your received product. We will greatly appreciate it if you may check your inbox/junk mail for our message.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Reply from Ganebet
Hi Sallgood,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
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I originally gave Ganebet a 1 star…
I originally gave Ganebet a 1 star review due to purchasing some OFF WHITE Nike shoes. The reason was bc they were total fakes. They did right by me and gave me a full refund. They stand by their word and made up for the replicas they sold me. I still am looking for the shoes, but this definitely made up for the fakes. Thank you for doing that for me.
January 9, 2023
Unprompted review
Reply from Ganebet
Hi Patrick,
Thank you for taking the time to share your experience.
We apologize for the inconvenience that might have been caused.
If you need any help, please contact us at support@ganebet.com personally for direct assistance.
Have a nice day!
Order was received in time frame…
Order was received in time frame provided. I reached out several times due to the holiday logistics and was answered promptly and it arrive by Christmas. Will order again.
December 22, 2022
Reply from Ganebet
Hi Joseph,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
extremely responsive
December 23, 2022
Reply from Ganebet
Hi Christine,
We would like to thank you for taking the time to share your experience. Your kind words truly made our day.
We hope to continue to serve you as your favorite shop.
Have a nice day!
Excellent price & quality!
December 24, 2022
Reply from Ganebet
Hi Carla,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
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The purse for my wife is EXCELLENT!!
The purse for my wife is EXCELLENT!!! But the length of time it took to get here was extremely long.. I ordered it on the 9th wanting it for Christmas but didn't receive it until after New Yearof.. she was disappointed in me a bit.. it really made me feel bad but the purse and quality was superb. I will continue to do business with you guys, just need to figure out the mailing situation.. other than that I love you guys !!
January 3, 2023
Reply from Ganebet
Hi Robert,
We would like to thank you for taking the time to share your experience.
At the end of the year with the high volume of packages, the USPS shipping time may be longer than expected.
We appreciate that you’ve shopped with us a few times and we hope we can continue to serve you for many more years to come.
Have a nice day!
Recycled damaged shoebox
The shoebox was clearly old and used. It had holes in the lid. Also customer service sucks. I will not be using this store again.
December 21, 2022
Reply from Ganebet
Hi Angela,
We sincerely apologize for your unsatisfying experience.
Our items are 100% new that are not used or worn before. They are checked carefully before shipping out. However, the wrinkled box is caused by the movement between each facility.
Your feedback is appreciated since it can help us improve our services.
If you need any assistance, you can contact us via email support@ganebet.com to help.
Thank you and we apologize for the inconvenience that might have been caused.
Customer service garbage! Didn't want to fixed the issue.
Customer service garbage! My Left shoe light stop working properly after charging up both shoes. Instead of being understanding and fixing my Issue, the representative didn't want to Help me exchange my shoes for New fully functioning ones. Causing me to File a Claim with my bank to get my Money back!! Person was Ignorant, I just wanted a exchange and for the problem to fixed...Also Beat up Shoe box, careless in wrapping shoes for shipping! Real Facts.
January 5, 2023
Reply from Ganebet
Hi Cliff,
We are extremely sorry to learn about your unpleasant experience.
All products are checked carefully by our stafffs before shipping out.
Kindly be informed that we have attempted to reach out to you for more details about your received product. Did you charge it fully? The videos of your item are appreciated because it is easier for us to check the issue. Hope you can reply our email from support@ganebet.com for direct assistance.
Thank you and we apologize for the inconvenience that might have been caused.
I needed it in time for Christmas
I needed it in time for Christmas and I got the bag the week before. Thank you.
December 16, 2022
Reply from Ganebet
Hi Louis,
Thank you so much for taking the time to leave us a positive review.
We are so happy to hear that and hope to be able to serve you again in the near future.
Have a nice day!
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I need to return sneakers for a…
I need to return sneakers for a different size and I do not have a return address information. I paid with PayPal so I can't access my credit card to stop payment.
Can you put me in touch with the company so I can get a different size sneaker?
Thank you,
Lorraine Gambert
December 22, 2022
Reply from Ganebet
Hi Lorraine,
We sincerely apologize for your unsatisfying experience.
As we see, your order was delivered 2 weeks ago on December 22, 2022.
Kindly be informed that we have attempted to reach out to you for more details about your received product. We will greatly appreciate it if you may check your inbox/junk mail for our message.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Thank you so much for my daughter…
Thank you so much for my daughter sneakers. she loves them. Great customer service.
November 30, 2022
Reply from Ganebet
Hi Kevin,
Thank you for taking time to leave us a 5 star rating. Your kind words truly made our day.
We look forward to receiving your next purchase.
Have a nice day!
Sneakers were great!
I was very pleased with the quality of the Nike sneakers I ordered for my grandson. Would use Ganebet again!
December 2, 2022
Reply from Ganebet
Hi Laura,
Thank you for giving us a 5-star review.
We are so glad to hear that you and your grandson are satisfied with our product.
We look forward to receiving your next purchase.
Have a great day!
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