GA Jewellers and Pawnbrokers Reviews 

170
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super friendly, welcoming, and incredibly helpful, often going the extra mile for customer satisfaction. The service is frequently described as excellent, with many appreciating the efficiency, swiftness, and professional approach, especially for repairs and resizing. People are also very happy with the fair and reasonable prices, whether for purchases, selling items, or short-term advances, often receiving more than expected. The products, including resized rings and repaired watches, are consistently met with delight, with customers noting the flawless work and stunning results. However, some people were dissatisfied with an interaction during a transaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the staff's helpfulness, professionalism,... See more

Product

Users describe positive interactions with product, often highlighting the quality of repairs and new... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting fair and reasonable pricing... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my husband have been to jewellers a few times for getting links taken out or put in our watches and batteries changed on ohr watches too. Always very helpful and very reasonably priced! Wou... See more

Rated 5 out of 5 stars

Always a pleasure to visit Hove Branch in George Street. Excellent customer service, fair prices and i wouldnt trust anyone else with my jewellery when it needs repairing i did once go elsewhere and i... See more

Rated 5 out of 5 stars

Excellent Service, highly recommend! Sold my lovely Vacheron & Constatin watch to GA Pawnbrokers. Right from the onset I had a wonderful experience from all the staff, especially Olly and Tristan, who... See more

Rated 5 out of 5 stars

I recently had my wedding ring resized by Maggie, and I am absolutely delighted with the result. As this ring is a family heirloom, I felt quite anxious about the process. However, when I saw the adju... See more


Company details

  1. Pawn Shop
  2. Currency Exchange Service
  3. Jewelry Appraiser
  4. Jewellery Manufacturer
  5. Watch Repair Service
  6. Watch Store

Written by the company

Visit our stores in Brighton Lanes, Brighton London Road, Hove, Worthing, Eastbourne and Hastings. GA Pawnbrokers are a friendly family business who offer a range of selling, pawnbroking, and Buy Back services against your assets. For over 40 years, our customers have enjoyed a discreet and personalised pawnbroking service where our mission is to offer the most competitive price possible for your valuables. Doug Newman Snr has always believed in treating staff and customers with the highest respect, which is probably why so many of his employees have been on this journey with him for over 20 years and counting… Since opening his first store 1979, Doug Senior’s enthusiasm and entrepreneurial spirit has passed to his children who all play vital roles in the continued success of GA Pawnbrokers and Jewellers. Professional jewellery and watch repairs with GA Pawnbrokers Whether it’s resizing a diamond ring, restringing a pearl necklace, or restoring a vintage watch, our skilled goldsmiths are on hand to professionally restore your items back to new. Based at our on-site workshops, our specialists can repair all watches and jewellery in short time frames, putting the value back into your valuables at a very affordable cost. Find a shop near you today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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No recent history of asking for reviews

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4.9

All reviews

(170)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and knowledge

Great service and knowledge. Would like to thank the team at GA Jewellers and Pawnbrokers in Eastbourne (Neil, Natalie and Zoe) for their assistance in giving me a fair price on some jewellery I wanted to sell. Always up-to-date on market prices and gives a fair price and you know you can trust them. J. Monk

December 9, 2025
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Rated 5 out of 5 stars

BEAUTIFUL RING FINALLY PURCHASED. Today I visited GA Pawnbrokers a few…

Today I visited GA Pawnbrokers I had visited a few days before and was cogitating about a beautiful full eternity ring. I rarely find rings to fit me, always needing to have them sized.
The staff and customer service is always professional, friendly and impeccable.
Today was no exception. I was served by the shop manager Brenton who was very kind and helpful with all the information regarding the ring which I happily purchased.
The staff at GA do go the extra mile for great customer satisfaction and I was happy to give them a great score to show how happy I am with the excellent service.

December 1, 2025
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Rated 5 out of 5 stars

GA pawnbrokers

GA pawnbrokers, the staff were very professional, helpful and friendly. And I will definitely use them again for any future purchases.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Santas little helper x…

A lovely lady called Zoe Brindley made me feel welcome with a lovely smile. Zoe put me at ease and was a constant help helping to find what i wanted to buy. Zoe went through tray after tray finding the right ring for the right price. Without Zoes help and persistance in looking for a ring for a special night to make my girlfriend happy i would of been stuck so a big thankyou from a very happy customer x

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Design of new ring

I first visited GA Jewellers in Hove to find out if I could have a ring repaired. The stone had fallen out and the ring was very sentimental to me. I received a call from Harry who advised me that the ring was irreparable. He talked me through the various options available and invited me to come in and discuss it further. I then settled on using the original stone to create a new ring. He was very patient and understanding realising how much the original ring meant to me. He helped me with the design and advised on additional stones and settings and understood and allowed me to take my time to truly come up with something I would be happy with and would do justice to the original ring. Harry kept me up to date with the process and gave me a realistic timescale. I was so excited when I was told the ring was ready. The new ring is absolutely stunning and I am so happy. I am very impressed with the service and expertise received and would wholeheartedly recommend Harry and GA Jewellers.

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

100% recommend

100% recommend. I popped in with my dad’s watch, which I thought I had broken. I needed it fixed in a couple of days before my wedding day. The guys in the shop fixed my watch within the day, and I picked it up a few hours after dropping it off. The staff were so kind and helpful, and fixed & cleaned the watch, making it look better than it has done in years. A huge thank you, and I would come back / refer to a friend in a heartbeat.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really great service from Olly

Really great service from Olly who sorted my locket out so quickly and efficiently, and with kindness. Thank you very much it’s really appreciated!

October 4, 2025
Unprompted review

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